Multi-Platform Reputation
4.7/10
Rated on 2 platforms — Google 4.2, Facebook 3.0; 1.2-star spread between them
After fire or flood, ServiceMaster Restore of Fraser Valley is the 24/7 call, restoring property and peace of mind from Abbotsford as part of a fourteen-location national network. Punctual, professional crews earn the credit across 246 reviews.
4.2★ from 246 Google reviews
Rated on 2 platforms — Google 4.2, Facebook 3.0; 1.2-star spread between them
HTTPS enabled · PSI mobile 68/100 · accessibility 81/100 · Safe Browsing clean · contact email published · 4 key pages (about, services, contact, reviews) · schema.org markup
Not in the Google Maps local top results
~4.4 years on Google Maps (from total-reviews ÷ monthly rate)
Verified: BBB A+
~252 reviews across 2 platforms
14 Google Business locations across 14 cities (Belleville, Bracebridge, Burnaby, Cornwall, Edmonton)
On 1 extra platforms; reachable by website, email, phone
5 platforms linked: Facebook, Instagram, LinkedIn, X, YouTube · ~6 Facebook reviews
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By Julie Cotton on Jul 6, 2026 Verified by Google
I would highly recommend this company. I had Nancy back again today and this woman is absolutely wonderful. She packed all my belongings the first time she came and now she is back cleaning. The experience was so relaxed, she made me feel very much at ease. She did a fabulous job. As I said highly recommended, she certainly deserves a raise in my view.
Julie Cotton
By Susan Alsop on Jun 30, 2026 Verified by Google
I am very happy with the service I received!! We had a water leak and it damaged our ceiling, floor upstairs and our main floor. From start to finish Service Master was on top of everything. Their team and the trades they sent in were all great!! They communicated everything with time lines and I am happy to say my place is back to normal!!
By Kim on Jun 19, 2026 Verified by Google
We had a great experience with this company. They were all very friendly and easy to work with. The roofing company they used was great (Best quality roofing) and the drywaller/painter did such a good job you'd never know the ceiling and walls had been ripped down. It was a stressful few months but once the work got started they moved fairly quickly.
By Debbie F on Jun 11, 2026 Verified by Google
Our basement flooded and Service master and Matthew Derish's crew took excellent care of us. From the moment we called late at night to signing off at the end of project, questions were answered, clarified quickly and responded to with the appropriate action. A very polite , professional and knowledgeable crew who cleaned everything up inside and out. Best thing was there were no surprises. Thanks for taking such good care of us.
By Debbie F on Jun 11, 2026 Verified by Google
Our basement flooded and Service master and Matthew Derish's crew took excellent care of us. From the moment we called late at night to signing off at the end of project, questions were answered, clarified quickly and responded to with the appropriate action. A very polite , professional and knowledgeable crew who cleaned everything up inside and out. Best thing was there were no surprises. Thanks for taking such good care of us.
By Deb Hirschkorn on Jun 10, 2026 Verified by Google
Well, 3.5 months later were still not finished. Still waiting for transition for our floors. Started out great, everything was happening so fast, thought maybe the most 4 weeks. Leak in the wall, we need new flooring 2 holes in our stairway and bathroom, which had to be painted. This started on March 6, we were gone most of May, only things that had been done was the bathroom, not including putting back toilet an sink
I wish we would have just got our insurance money and done it herself es. Not happy
By Nicole Drost on May 20, 2026 Verified by Google
I had a wonderful experience with ServiceMaster after a wind storm tore the vinyl siding off the side of our house. People came out within hours of my contacting my insurance company. Emergency repairs were done that evening to prevent further damage. I had amazing customer service from Tanya, Matt and Leigh-Anne. They came out several times to make sure I was happy with the repairs and to ensure I was pleased with the quality of the workmanship. It was a very positive experience.
Thanks so much you guys, Nicole Drost
By Colleen Davies on Mar 18, 2026 Verified by Google
We had a large tree branch crash through our home. I called my emergency insurance number at 9:15pm. They had a gentleman arrive to assess the damage by 10:30 pm
By 12:30 am there was two temporary patches on our roof. Second one didn’t come completely through our bedroom ceiling.
Next day they had their team looking at the damage in the daylight.
They are still continuing there top notch service as we wait for estimates to be approved by our home insurance.
By Bryan Saretske on Feb 14, 2026 Verified by Google
They get 5 star plus out of 5 for the emergency response stage when damage initially occurred. They get 5/5 for the Repair work which was done very professionally & well by all who came in to restore the damage. We would have given them 5+ for restoration if it wasn't the length of time from damage control to the point restoration could be done. For a 4-6 week complete job from start to finish it was 3 months before completed. Part of this was the 4 week approval from our adjuster to get the restoration approved & started. Then almost 2 months to get restoration started & finished in 6 days. We'd still highly recommend them, just expect delays.
By Bryan Saretske on Feb 14, 2026 Verified by Google
They get 5 star plus out of 5 for the emergency response stage when damage initially occurred. They get 5/5 for the Repair work which was done very professionally & well by all who came in to restore the damage. We would have given them 5+ for restoration if it wasn't the length of time from damage control to the point restoration could be done. For a 4-6 week complete job from start to finish it was 3 months before completed. Part of this was the 4 week approval from our adjuster to get the restoration approved & started. Then almost 2 months to get restoration started & finished in 6 days. We'd still highly recommend them, just expect delays.