5Multi-Platform Reputation
13.6/15
Rated on 3 platforms — Google 4.9, Facebook 5.0, Yelp 5.0; ratings agree
Pentech Plumbing & Mechanical is a long-running Ottawa firm ranked #4 locally, with a 4.9-star average over 125 reviews. Customers describe thorough, honest technicians who clearly explain the issue and the options before getting to work. Its 66.5 N49 Trust Score places it in Canada's Top 100.
4.9★ from 125 Google reviews
Rated on 3 platforms — Google 4.9, Facebook 5.0, Yelp 5.0; ratings agree
Has a website and a published email on its own domain
Ranks #4 in Google Maps local results for Ottawa
~24.8 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
Listed on n49 (#3793971)
~140 reviews across 3 platforms
Single Google Business listing — no multi-area signals
On 2 extra platforms; reachable by website, email, phone
1 platforms linked: Facebook · ~14 Facebook reviews
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By S D on May 26, 2026 Verified by Google
I can't say enough great things about Sam and Pentech Plumbing! We had a frustrating situation where a previous plumber left us with an incomplete job and a handful of mistakes to go along with it. Sam stepped in and immediately knew exactly what needed to be done. He was kind, professional, and efficient — working quickly without cutting any corners. His knowledge and expertise were evident from the moment he arrived, and he had everything sorted out in no time. It's rare to find someone who can come in, assess someone else's mess, and knock it out of the park. Sam did exactly that. Highly recommend Pentech Plumbing to anyone looking for a plumber they can actually trust!
By Mun-Bin Lin on May 14, 2026 Verified by Google
Sam was very professional and provided great service. Prices were very reasonable!
By Robert Northey on Apr 4, 2026 Verified by Google
Having had a poor experience a year ago with another company, I tried Pen Tech. I am so glad I did. The job was assessed quickly, and they worked with my schedule (which is sometimes a challenge). The work is clearly professional, clean and orderly. I highly value good communication - a slight delay in arrival time was politely requested and well explained in a timely manner; at no point did I feel I was waiting around.
If my experience is anything to go by, you will not regret going with Pen Tech.
Also a specific shout out to Sam, who was the face of the company and did the work for me. I loved encountering his polite professionalism. Thanks!
By Dustin B on Jan 7, 2025 Verified by Google
Sam was amazing, very thorough and clearly knows his stuff! Very friendly and honest, clearly explained the issue and our options, was an absolute pleasure to deal with! Had a bit of an emergency situation with a main drain clog and Sam was here in less than two hours as he said he would after finishing up a previous job. Could not be happier that I called PenTech, highly recommend!
By T S on Apr 7, 2021 Verified by Google
When it comes to plumbing you stay away from Kijiji and average joes... we went with Pentech for one reason and one reason only...! I had never seen so many 5 star reviews. Sam was respectful to my elder parents and explained things. They didn’t try to upsell a penny. Sam came to my parents house exactly on time and did a great job. At the end of the day, my 82 year old dad is an old school engineer and he’s picky about everything. My dad was very happy with the conversion of a 2 handle shower into a single handle. He also helped change the outside faucet. EXCELLENT WORK!
