2.3Multi-Platform Reputation
3.5/10
Rated on 2 platforms — Google 4.9, Yelp 2.3; 2.6-star spread between them
Kingston, ON homeowners have rated John The Plumber 4.9★ across 189 reviews. Its reviews return to the same strengths — punctuality, communication, professionalism. Our 10-factor review gives it an N49 Trust Score of 67.3/100. It ranks #6 in Google Maps local results for Kingston.
4.9★ from 189 Google reviews
Rated on 2 platforms — Google 4.9, Yelp 2.3; 2.6-star spread between them
HTTPS enabled · PSI mobile 21/100 · accessibility 91/100 · Safe Browsing clean · contact email published · 5 key pages (about, services, contact, reviews) · schema.org markup
Ranks #6 in Google Maps local results for Kingston
~9.0 years on Google Maps (from total-reviews ÷ monthly rate)
Verified: BBB A (accredited) · ThreeBestRated pick
~200 reviews across 2 platforms
Service-area page lists 40 communities (e.g. Clogged Sinks, Kingston, Bayridge, Brockville, Peterborough)
On 1 extra platforms; reachable by website, email, phone
3 platforms linked: Facebook, Instagram, YouTube
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By Brian Hope on Oct 24, 2025 Verified by Google
Alberto provided very good service developing his estimate. He was punctual, pleasant and helpful, arriving on time. He was presentable, professional, friendly and courteous. He answered all questions. I would have no hesitations to recommend Alberto to family and friends.
By Dan Webb on Oct 16, 2025 Verified by Google
I dealt with John The Plumber yesterday for the first time, but it won't be the last. We had a laundry sink overflow and a simple clearing of the trap didn't help. The problem was a bit above my pay grade. I went to the John The Plumber website and I got good feeling after reading their info and customer testimonials. I used their online booking app, picked a preferred time and a few seconds later I had a confirmation email with an estimated time window for arrival. I was kind of shocked that they could have someone out to our place that very morning! Their plumber, Ashton, called well within the window and said he would be there within 40 minutes. A half hour later Ashton showed up. I explained the problem, he diagnosed the issue and then told me exactly how he would fix it and a price for that job. I gave him the go ahead and he did exactly what he said he would do. In the end, it was a bit less than quoted because of the first time customer discount. Ashton was very friendly, polite and respectful of our property. The drain clearing came with a 30 day warranty so all was good from my perspective. We are very satisfied customers. I wouldn't hesitate to refer John The Plumber for your plumbing needs.
By Dan Webb on Oct 16, 2025 Verified by Google
I dealt with John The Plumber yesterday for the first time, but it won't be the last. We had a laundry sink overflow and a simple clearing of the trap didn't help. The problem was a bit above my pay grade. I went to the John The Plumber website and I got good feeling after reading their info and customer testimonials. I used their online booking app, picked a preferred time and a few seconds later I had a confirmation email with an estimated time window for arrival. I was kind of shocked that they could have someone out to our place that very morning! Their plumber, Ashton, called well within the window and said he would be there within 40 minutes. A half hour later Ashton showed up. I explained the problem, he diagnosed the issue and then told me exactly how he would fix it and a price for that job. I gave him the go ahead and he did exactly what he said he would do. In the end, it was a bit less than quoted because of the first time customer discount. Ashton was very friendly, polite and respectful of our property. The drain clearing came with a 30 day warranty so all was good from my perspective. We are very satisfied customers. I wouldn't hesitate to refer John The Plumber for your plumbing needs.
By Tom Russell on Oct 15, 2025 Verified by Google
I phoned on Oct. 9 and was thrilled to get an appointment for today (Oct. 10). Steve arrived before 8.30 and did truly excellent work. By 10.30 our leaking hot water faucet (40 years old, leak discovered 4 days ago) was gone, after Steve was assisted by two of his colleagues. Throughout his time here, Steve was cordial and clear about what he intended to do. For any future plumbing problem, I will call John the Plumber and ask for Steve.
Please tell Steve how very pleased we were with everything he did.
By Tom Russell on Oct 15, 2025 Verified by Google
I phoned on Oct. 9 and was thrilled to get an appointment for today (Oct. 10). Steve arrived before 8.30 and did truly excellent work. By 10.30 our leaking hot water faucet (40 years old, leak discovered 4 days ago) was gone, after Steve was assisted by two of his colleagues. Throughout his time here, Steve was cordial and clear about what he intended to do. For any future plumbing problem, I will call John the Plumber and ask for Steve.
Please tell Steve how very pleased we were with everything he did.
By April Robinson on Aug 23, 2025 Verified by Google
Alberto was amazing! Very friendly and polite. I called regarding an exterior leaky faucet. He arrived early the next morning. He was knowledgeable and explained the issue and repair required as well as price- which was reasonable. The whole faucet needed to be replaced which also required accessing a tight space inside the basement ceiling. He fixed it quickly and no more leak! Highly recommend Alberto and John The Plumber!
By April Robinson on Aug 23, 2025 Verified by Google
Alberto was amazing! Very friendly and polite. I called regarding an exterior leaky faucet. He arrived early the next morning. He was knowledgeable and explained the issue and repair required as well as price- which was reasonable. The whole faucet needed to be replaced which also required accessing a tight space inside the basement ceiling. He fixed it quickly and no more leak! Highly recommend Alberto and John The Plumber!
By Patty G on Aug 15, 2025 Verified by Google
Ashton (I hope I got that right) from John the Plummer was at our house within the parameters that the company said he would be. He was professional, friendly and got right to the issue, and fixed it in a timely matter! I would not hesitate to recommend John the Plummer to family or friends!
By Patty G on Aug 15, 2025 Verified by Google
Ashton (I hope I got that right) from John the Plummer was at our house within the parameters that the company said he would be. He was professional, friendly and got right to the issue, and fixed it in a timely matter! I would not hesitate to recommend John the Plummer to family or friends!
By Andrew Miller on Jun 3, 2025 Verified by Google
We had a plumbing emergency late in the afternoon. Unlike many plumbing companies that I called, John The Plumber was able to come within a few hours to help us out. Ashton found the source of the problem, diagnosed it quickly and fixed it efficiently. He also informed us of some of their other services that we could use for preventative measures in case we keep running into this issue. Ashton was friendly and courteous. Thanks for helping us out and giving us peace of mind!