3.8Multi-Platform Reputation
7.2/10
Rated on 3 platforms — Google 4.9, Facebook 5.0, Yelp 3.8; 1.2-star spread between them
Kitchener, ON homeowners have rated DrainTech Plumbing (Kitchener/Waterloo) 4.9★ across 196 reviews. Its reviews return to the same strengths — punctuality, professionalism, workmanship. Our 10-factor review gives it an N49 Trust Score of 65.2/100. It ranks #2 in Google Maps local results for Kitchener.
4.9★ from 196 Google reviews
Rated on 3 platforms — Google 4.9, Facebook 5.0, Yelp 3.8; 1.2-star spread between them
HTTPS enabled · PSI mobile 56/100 · accessibility 91/100 · Safe Browsing clean · contact email published · 3 key pages (about, services, contact)
Ranks #2 in Google Maps local results for Kitchener
~3.2 years on Google Maps (from total-reviews ÷ monthly rate)
Checked BBB / ThreeBestRated / Consumer Choice registries — not listed
~329 reviews across 3 platforms
3 service-area landing pages on site (e.g. guelph, kitchener, london)
On 2 extra platforms; reachable by website, email, phone
2 platforms linked: Facebook, Instagram · ~1 Facebook reviews
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By Randy Deml on May 25, 2026 Verified by Google
Very pleased with response time and quick turn around to repair my main drain. Mark and his co-worker were professional and knowledgeable. High recommended
By Randy Deml on May 25, 2026 Verified by Google
Very pleased with response time and quick turn around to repair my main drain. Mark and his co-worker were professional and knowledgeable. High recommended
By Rachel Ross on Apr 10, 2026 Verified by Google
Great company! They quickly found the issue without doing any unnecessary work (which was a huge relief after other quotes). Super fast, efficient, and they left everything spotless. I’m honestly so happy with the service and will 100% be using them again!
By Rachel Ross on Apr 10, 2026 Verified by Google
Great company! They quickly found the issue without doing any unnecessary work (which was a huge relief after other quotes). Super fast, efficient, and they left everything spotless. I’m honestly so happy with the service and will 100% be using them again!
By Rakesh Mistry on Mar 26, 2026 Verified by Google
Had a shower drain unclogged in our master ensuite - Fantastic experience!!
They came… when they said they would…. They fixed it efficiently
They left with no mess behind!
Called in the am - fixed in the pm.
Thank you for the great service - I highly recommend!
By Brian Pashley on Mar 17, 2026 Verified by Google
Ok... Where I come from, it can take weeks to get a plumber, if you can get one at all! But here in Kitchener, at my daughter's place, I called DrainTech Plumbing at 11:26 AM, and an appointment was made for the 1:00 to 3:00 time slot, and they were here and done by 5 minutes to 1:00! Amazing!
They cleared a stubborn blockage that caused a mess in the basement laundry tub and a smelly backup into the kitchen sink upstairs! They even took time to install a handy access point in the pipeline! And patiently answered all my questions! All before they were even supposed to be there! Awesome!
Not only were they timely, efficient, and professional, one of them even backed his way up the basement stairs, wiping them off when they were done... leaving no trace that they had been there, except a clean laundry tub that drains incredibly fast!
Thank you Mark & Ryan! And Thank you DrainTech Plumbing!
By Brian Pashley on Mar 17, 2026 Verified by Google
Ok... Where I come from, it can take weeks to get a plumber, if you can get one at all! But here in Kitchener, at my daughter's place, I called DrainTech Plumbing at 11:26 AM, and an appointment was made for the 1:00 to 3:00 time slot, and they were here and done by 5 minutes to 1:00! Amazing!
They cleared a stubborn blockage that caused a mess in the basement laundry tub and a smelly backup into the kitchen sink upstairs! They even took time to install a handy access point in the pipeline! And patiently answered all my questions! All before they were even supposed to be there! Awesome!
Not only were they timely, efficient, and professional, one of them even backed his way up the basement stairs, wiping them off when they were done... leaving no trace that they had been there, except a clean laundry tub that drains incredibly fast!
Thank you Mark & Ryan! And Thank you DrainTech Plumbing!
By Jake Nash on Feb 10, 2026 Verified by Google
Mark was very nice pleasant to work with. His knowledge and professionalism made dealing with him a pleasure. I highly recommend DrainTech for all of your plumbing needs.
By Max Lombardi on Feb 1, 2026 Verified by Google
I called DrainTech Plumbing for an issue with my kitchen sink drain.
I was pleased that I could still phone and get a human on the other end and was able to get a quote quickly and able to book an appointment right away to get my issue resolved.
I was also pleasantly surprised that the plumbing technician was able to provide the option of coming to the appointment ahead of schedule. This saved me some time.
He arrived and completed the job, very professionally and expeditiously.
I was also able to save on the quoted price by being able to provide some of the replacement parts myself.
Overall it was a very positive experience and would very easily call on DrainTech again for any future plumbing tasks
By Max Lombardi on Feb 1, 2026 Verified by Google
I called DrainTech Plumbing for an issue with my kitchen sink drain.
I was pleased that I could still phone and get a human on the other end and was able to get a quote quickly and able to book an appointment right away to get my issue resolved.
I was also pleasantly surprised that the plumbing technician was able to provide the option of coming to the appointment ahead of schedule. This saved me some time.
He arrived and completed the job, very professionally and expeditiously.
I was also able to save on the quoted price by being able to provide some of the replacement parts myself.
Overall it was a very positive experience and would very easily call on DrainTech again for any future plumbing tasks