5Multi-Platform Reputation
9.1/10
Rated on 3 platforms — Google 4.9, Facebook 5.0, Yelp 5.0; ratings agree
A Nanaimo plumber known for clean, tidy workmanship and dependable, repeat-customer service. They are on the list for consistent, well-reviewed work.
4.9★ from 363 Google reviews
Rated on 3 platforms — Google 4.9, Facebook 5.0, Yelp 5.0; ratings agree
Has a website with a published email
Not in the Google Maps local top results
~15.8 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
~375 reviews across 3 platforms
Single Google Business listing — no multi-area signals
On 2 extra platforms; reachable by website, email, phone
2 platforms linked: Facebook, Instagram · ~11 Facebook reviews
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By Brad Watters on Jun 23, 2026 Verified by Google
We just had a heat pump system and a new water heater installed. The crew at Twin Peaks were stellar. Scott has years of first hand experience in the business and provided excellent and timely service, which was why we chose Twin Peaks. The installation crew were very professional and did a great job. You are definitely in good hands if you choose Twin Peaks.
By Nada Jovic on May 20, 2026 Verified by Google
The service I received from Twin Peaks for the installation of my new Lennox heat pump/furnace system was outstanding. I want to especially thank Kyle for his dedication to exemplary customer service, technical knowledge, patience and his commitment to completing this project to a high degree of excellence. I also want to extend my appreciation to Adam for the electrical work, and to Scott and to Sara for creating a great company. Thank You.
By Terry Oke on Mar 20, 2026 Verified by Google
Mike from Twin Peaks Plumbing came by today to fix our shower, and he was excellent. He was polite, well-mannered, professional, and took care of everything properly. He even went the extra mile and tightened up our faucets as well, which was much appreciated. Best part, he cleaned up after himself when the job was done.
Thank you, Mike. My wife thanks you, and the kids thank you too. We really appreciate the great service.
By Colin Desnoyers on Feb 25, 2026 Verified by Google
I’ve had the opportunity to work alongside their gas and plumbing department on two separate projects — a renovation and a generator installation. Both times they were extremely knowledgeable, showed up on time, and stayed on budget. It was a great experience working together, and I wouldn’t hesitate to recommend them.
By Roger Westwood on Jan 17, 2026 Verified by Google
The problems that we were experiencing with our HVAC system were difficult to diagnose due to the complexity of the system and failure of the blower/motor unit some 18 months ago. Thanks to the perseverance of your technicians a defective board was replaced under warranty and the total system seems to be functioning properly. Special thanks to Kyle for working with the suppliers and their support team to find the solution. This would have been a 5 star rating if the communication from the office had been better in the periods that lapsed while waiting for parts and support.
