5Multi-Platform Reputation
9.8/10
Rated on 4 platforms — Google 4.9, TrustedPros 5.0, YellowPages 4.9, Facebook 5.0; ratings agree
Kitchener-Waterloo knows Tri City Plumbing for workmanship first — that's what the reviews keep coming back to. Nearly a decade in, it holds 387 reviews at 4.9 stars and a spot in Kitchener's local top five.
4.9★ from 387 Google reviews
Rated on 4 platforms — Google 4.9, TrustedPros 5.0, YellowPages 4.9, Facebook 5.0; ratings agree
Has a website and a published email on its own domain
Ranks #5 in Google Maps local results for Kitchener
~8.9 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
~410 reviews across 4 platforms
2 Google Business locations across 2 cities (Kitchener, Port Coquitlam)
On 3 extra platforms; reachable by website, email, phone
3 platforms linked: Facebook, Instagram, LinkedIn · ~7 Facebook reviews
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By Corey Stephenson on Jun 20, 2026 Verified by Google
I HIGHLY recommend Tri City. I had another company, Superior Plumbing, come out and after 10 min of looking under the sink the plumber estimated a $2000 pipe replacement and charged us $500. I called Tri City and they said there was no way they would charge that amount. The Tri City plumber who came said replacing the pipes was completely unnecessary and explained why. After snaking the pipes and unclogging them everything worked fine and there is no issue. They charged $350 for actually doing the work which was $150 cheaper than the Superior plumber simply spending 10 min looking under the sink and did not require a $2000 replacement. They seem honest and are competent!
By Corey Stephenson on Jun 20, 2026 Verified by Google
I HIGHLY recommend Tri City. I had another company, Superior Plumbing, come out and after 10 min of looking under the sink the plumber estimated a $2000 pipe replacement and charged us $500. I called Tri City and they said there was no way they would charge that amount. The Tri City plumber who came said replacing the pipes was completely unnecessary and explained why. After snaking the pipes and unclogging them everything worked fine and there is no issue. They charged $350 for actually doing the work which was $150 cheaper than the Superior plumber simply spending 10 min looking under the sink and did not require a $2000 replacement. They seem honest and are competent!
By Martin Fabek on Jun 15, 2026 Verified by Google
Curtis and Ethan did a great job. They were fast and professional. We are very happy about this service. We'll call you again, when need it.
By Martin Fabek on Jun 15, 2026 Verified by Google
Curtis and Ethan did a great job. They were fast and professional. We are very happy about this service. We'll call you again, when need it.
By Ray Lamarche on Jun 5, 2026 Verified by Google
A fairly expensive visit with not much resolved. I needed to bring another competitor on site, and had much better results. I wish I could have posted a better result.
I have spoken with Theresa at Tri City. It was super nice that she reached out to me. She offered a full refund, and I am very impressed. This indicates their high integrity rating. I will share this with my family and friends. I am changing my rating to a 5 and will use them again in the future.
Thank you
Ray Lamarche
By Ray Lamarche on Jun 5, 2026 Verified by Google
A fairly expensive visit with not much resolved. I needed to bring another competitor on site, and had much better results. I wish I could have posted a better result.
I have spoken with Theresa at Tri City. It was super nice that she reached out to me. She offered a full refund, and I am very impressed. This indicates their high integrity rating. I will share this with my family and friends. I am changing my rating to a 5 and will use them again in the future.
Thank you
Ray Lamarche
By Gloria Parsons on Mar 18, 2026 Verified by Google
I recently had the pleasure of working with Tri City Plumbing, and I couldn’t be more impressed with their service. From start to finish, their team demonstrated professionalism, reliability, and exceptional attention to detail.
They responded quickly, arrived on time, and took the time to thoroughly assess the situation before providing clear and honest recommendations. The quality of their workmanship was outstanding, and they made sure everything was completed efficiently and to a very high standard.
What truly sets them apart is their commitment to customer satisfaction. They were respectful, knowledgeable, and left the workspace clean and organized. It’s clear they take pride in their work and genuinely care about their clients.
I highly recommend Tri City Plumbing to anyone looking for dependable, top-quality plumbing services. I will definitely be using them again in the future.
By Gloria Parsons on Mar 18, 2026 Verified by Google
I recently had the pleasure of working with Tri City Plumbing, and I couldn’t be more impressed with their service. From start to finish, their team demonstrated professionalism, reliability, and exceptional attention to detail.
They responded quickly, arrived on time, and took the time to thoroughly assess the situation before providing clear and honest recommendations. The quality of their workmanship was outstanding, and they made sure everything was completed efficiently and to a very high standard.
What truly sets them apart is their commitment to customer satisfaction. They were respectful, knowledgeable, and left the workspace clean and organized. It’s clear they take pride in their work and genuinely care about their clients.
I highly recommend Tri City Plumbing to anyone looking for dependable, top-quality plumbing services. I will definitely be using them again in the future.
By 경규임 on Mar 7, 2026 Verified by Google
Had an emergency plumbing issue at my restaurant and needed assistance right away. Theresa answered the call very late at night (after hours) and tried to fix the issue on the call before dispatching a technician which would be very costly because it was an emergency service. We ended up fixing the issue and she kindly even canceled our appointment without any hesitation. Very trustworthy plumbers who actually care about not only the customer's problem but also their pockets. Very hard to see these days. Thank you so much Theresa!
By 경규임 on Mar 7, 2026 Verified by Google
Had an emergency plumbing issue at my restaurant and needed assistance right away. Theresa answered the call very late at night (after hours) and tried to fix the issue on the call before dispatching a technician which would be very costly because it was an emergency service. We ended up fixing the issue and she kindly even canceled our appointment without any hesitation. Very trustworthy plumbers who actually care about not only the customer's problem but also their pockets. Very hard to see these days. Thank you so much Theresa!
