Rated on 3 platforms — Google 4.8, HomeStars 4.6, Facebook 4.8; ratings agree

Preferred Plumbing Solutions Inc. is an established plumbing name in Markham, ON. Customers most often highlight its workmanship, communication, tidiness. It earns an N49 Trust Score of 83.1/100 in our independent review. Mentions 11 service areas on site (e.g. aurora, east york, markham, newmarket, north york).
4.8★ from 497 Google reviews
Rated on 3 platforms — Google 4.8, HomeStars 4.6, Facebook 4.8; ratings agree
HTTPS enabled · PSI mobile 36/100 · accessibility 86/100 · Safe Browsing clean · contact email published · 5 key pages (about, services, contact, reviews) · schema.org markup
Ranks #1 in Google Maps local results for Markham
~20.7 years on Google Maps (from total-reviews ÷ monthly rate)
Verified: BBB A+ (accredited) · ThreeBestRated pick
~748 reviews across 3 platforms
Mentions 11 service areas on site (e.g. aurora, east york, markham, newmarket, north york)
On 2 extra platforms; reachable by website, email, phone
5 platforms linked: Facebook, Instagram, LinkedIn, TikTok, YouTube · ~50 Facebook reviews
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By melvin herzog on Oct 23, 2026 Verified by Google

The team at Preferred Plumbing made a strong first impression with their friendly, customer-focused approach. I was pleased with the help I received with work to address sink from Preferred Plumbing. I was glad that Kelvin was friendly and helpful when I called, and made arranging the appointment easy. Gabriel was knowledgeable and approachable, and I felt my concerns were taken seriously. The wrap-up was thorough, with useful information about the work and what to expect. I was impressed by the communication from start to finish. Everything was explained clearly, and I never felt left in the dark.
The technician was respectful of my space, worked neatly, and took care to leave the area in great shape. I appreciated the quality of service and the clear discussion of costs. I liked being given straightforward advice without any pressure to choose a particular repair. I appreciated how smoothly everything went and how I was kept informed throughout the appointment. I felt well taken care of and appreciated the effort made throughout the visit.
Preferred Plumbing has my recommendation for its honest approach and attention to customers.
By 55Michael Court on Oct 21, 2026 Verified by Google

I was really impressed by the standard of service and how comfortable the whole visit felt. Preferred Plumbing handled help addressing work on a sink and a visit for faucet during the visit, which was convenient.
I appreciated how Gabriel, Cedric balanced efficient work with friendly communication. The costs were discussed openly, so I knew what to expect before approving the work. The technician was approachable and professional, and I felt informed at every stage of the appointment. The whole process felt organized, thoughtful, and professional, which made a real difference to the experience. The value was excellent, and I appreciated knowing exactly what I was paying for. The technician checked the result carefully and explained what had been completed before wrapping up. Everything was handled with care and professionalism, and I appreciated the respect shown for my home. It was an excellent experience, and I appreciated the effort made to ensure I felt looked after.
My experience was excellent, and I would enthusiastically recommend Preferred Plumbing to anyone looking for a team that truly cares about its customers.
By Dale on Oct 20, 2026 Verified by Google

I'm genuinely happy with the service I received and how thoughtfully everything was handled. The team took care of service to address a blockage in the main drain and attention to having the drain snaked and made the appointment easy.
Kelvin was welcoming on the phone and made it easy to arrange a visit. Gabriel, Cedric made a great impression with clear explanations, patience, and genuinely thoughtful service. I was impressed by the honesty and transparency. There were no surprises, and I knew what to expect before the work started. The overall experience made me feel confident that I received worthwhile service. The final checks were thorough, and I was given useful information about the work and any next steps. The appointment was handled efficiently, and I was kept up to date as things progressed. The work was completed carefully, my home was treated with respect, and everything was left clean and tidy afterward. The technician was courteous, attentive, and genuinely helpful from the moment the visit began. The service felt positive because It was an excellent experience, and I appreciated the effort made to ensure I felt looked after.
If you're looking for plumbing service that is friendly, thorough, and handled with care, I highly recommend Preferred Plumbing.
By Darryl Austin on Oct 14, 2026 Verified by Google

I contacted Preferred Plumbing for a faucet leak repair. I contacted them at 210pm and they were at the door by 3pm. After reading the Google reviews I decided to call them and I was glad I did. The plumber who’s name is Gabriel arrived. Very polite and broke down my options with the explanations. He fixed the problem, was polite and courteous and very professional. I would definitely use this company again and would request Gabriel as I couldn’t be happier with his work. Thank you for your quick response and efficiency.
By shelleyaustin11 on Oct 14, 2026 Verified by Google

What great, quick service! Thank you, Gabriel, for fixing our leaking faucet, and doing it so quickly and efficiently! Gabriel even offered to pick us up a cup of coffee on his way to our home. Now that’s amazing, and very kind service! We will be recommending Preferred Plumbing Solutions Inc. to our family and friends!
By bluelady777 on Sep 3, 2026 Verified by Google

I had a leaking and broken faucet in my washroom, and George and Cedric from Preferred Plumbing came to inspect and resolve the issue. They were very thorough, took their time to properly assess the problem, and used advanced equipment to identify the cause.
I was extremely satisfied with their service. They were professional, knowledgeable, and respectful throughout the entire process. I highly recommend George and Cedric and Preferred Plumbing to anyone who needs plumbing assistance!
By Sanaz B on Jul 29, 2026 Verified by Google

I only contacted this place because I saw the great reviews and the "honest" pricing. My son flushed down his toy and I got a quote for $1,500 but part of it was for a valve change which I asked not to be done so it ended up being close to $750 plus tax. Funny enough I did tell him at the beginning that I had assumed this would be a $300 job and he told me "where did you get that idea"? When the job was done I learned that it was only stuck within the toilet itself. I told him that perhaps since the job is easier I should be charged less. I actually looked it up once I realized what the job was and the average price should be $150 to 300. He was not willing to adjust the price because he said I'd already signed a contract. He said I could have called another plumber. I have informed Ontario consumer protection already but be aware.
By Dennis Soron on Jul 28, 2026 Verified by Google

I can't say enough good things about my experience with Preferred Plumbing Solutions, Inc. Ralphie, Jeremy and Gabriel all highly professional, personable, kind and open. Within hours of calling them after a flood in my basement, they had had conducted a careful inspection, presented me with my various options and installed my new sump pump with a great deal of care and skill. Very happy with the work performed and with their honest, clear and respectful demeanor. I will be using their services again as needed.
By Lindsey Decker on Jul 2, 2026 Verified by Google

The whole process of working with Preferred Plumbing was fantastic. Jeremy and Gabriel came and were extremely helpful. They did the fixes and also took the time to explain why the issues happen, how they were going to fix it and how to prevent it in the future. Highly recommend!
By Arun Sivananthan on Jun 18, 2026 Verified by Google

Mustafa was fantastic. Before even discussing the sale, he took the time to help me locate the shut-off valve for a leak in my home. He patiently guided me through the process, ensuring the issue was identified and resolved quickly. His professionalism, knowledge, and willingness to help were greatly appreciated. I would highly recommend him to anyone in need of his services.
By Patrick Amar on May 22, 2026 Verified by Google

2 separate calls a few days apart. Great work and reasonable pricing. Called this afternoon and he had a plumber here in less than 30 minutes. Who does that anymore? Great service. Issues resolved. Highly recommended contractor.
By Radamez B on Apr 29, 2026 Verified by Google

I had a very professional experience with Preferred Plumbing Solutions. After an initial visit to assess the issue, and a follow-up visit today, both George and Gavi addressed the problem thoroughly and efficiently. They repaired both the outdoor and garage faucets with clear communication and minimal disruption. The service was precise and reliable. This was my first time using them, and I would confidently recommend them to anyone in need of quality plumbing services.
By Radamez B on Apr 29, 2026 Verified by Google

I had a very professional experience with Preferred Plumbing Solutions. After an initial visit to assess the issue, and a follow-up visit today, both George and Gavi addressed the problem thoroughly and efficiently. They repaired both the outdoor and garage faucets with clear communication and minimal disruption. The service was precise and reliable. This was my first time using them, and I would confidently recommend them to anyone in need of quality plumbing services.
By Bilkis thobhani on Apr 27, 2026 Verified by Google

We had an excellent experience with this plumbing team! Both plumbers were professional, punctual, and extremely knowledgeable. They took the time to explain the issue clearly and walked us through the repair process, which we really appreciated.
Their work was efficient and clean—no mess left behind—and everything is working perfectly now. It’s not always easy to find reliable and trustworthy service, but these two definitely exceeded expectations.
Highly recommend them to anyone needing quality plumbing work. Five stars all the way!
By Bilkis thobhani on Apr 27, 2026 Verified by Google

We had an excellent experience with this plumbing team! Both plumbers were professional, punctual, and extremely knowledgeable. They took the time to explain the issue clearly and walked us through the repair process, which we really appreciated.
Their work was efficient and clean—no mess left behind—and everything is working perfectly now. It’s not always easy to find reliable and trustworthy service, but these two definitely exceeded expectations.
Highly recommend them to anyone needing quality plumbing work. Five stars all the way!
By Steven Hoffman on Apr 23, 2026 Verified by Google

What can I say about George and Gavi? They are true professionals, with an obsession to detail and perfection. They explained every step and every decision.
When I lived in Forest Hill, I had a full house renovation. I wish I had these guys back then. I will break down why I can recommend them without reservation:
(1) What they promise, they deliver.
(2) They will show up when they say.
(3) They are not satisfied unless they have it perfect.
(4) They do not try to oversell.
(5) They clean up the renovation...and that is not their job.
(5) They are pleasant to have in the house–-I know that is not a selling point…but it means something to me. The next point is similar.
(6) My wife is thrilled with thei work.
(7) The work will get done and you will not be disappointed.
I recommend them without reservation. My next project that needs to be done, must be done before they retire.
I don’t ever think I have said to someone that has worked in my home, “ I love you guys.”
I have had so many ups and downs with people working in my home. These guys are artists. Thank you guys.
Just to add to the review. I asked them to pick out a vanity for me. That is extra work for them. I absolutely love it.
By Steven Hoffman on Apr 23, 2026 Verified by Google

What can I say about George and Gavi? They are true professionals, with an obsession to detail and perfection. They explained every step and every decision.
When I lived in Forest Hill, I had a full house renovation. I wish I had these guys back then. I will break down why I can recommend them without reservation:
(1) What they promise, they deliver.
(2) They will show up when they say.
(3) They are not satisfied unless they have it perfect.
(4) They do not try to oversell.
(5) They clean up the renovation...and that is not their job.
(5) They are pleasant to have in the house–-I know that is not a selling point…but it means something to me. The next point is similar.
(6) My wife is thrilled with thei work.
(7) The work will get done and you will not be disappointed.
I recommend them without reservation. My next project that needs to be done, must be done before they retire.
I don’t ever think I have said to someone that has worked in my home, “ I love you guys.”
I have had so many ups and downs with people working in my home. These guys are artists. Thank you guys.
Just to add to the review. I asked them to pick out a vanity for me. That is extra work for them. I absolutely love it.
By Joe Valencia on Feb 13, 2026 Verified by Google

Jemmar was extremely respectful, courteous, and took the time to clearly explain all of my options. I recently purchased a new refrigerator and needed it connected to the water line. He recommended replacing the existing copper line with a heavy-duty blue nylon tube that won’t kink, which gave me added peace of mind.
He completed the installation efficiently, thoroughly tested everything to ensure it was working properly, and left the area clean and tidy. The installation also comes with a two-year warranty, which further demonstrates the quality of the work and materials.
I truly appreciate his professionalism and quality workmanship. I highly recommend Jemmar and Preferred Plumbing Solutions Inc. for their excellent service.
By Joe Valencia on Feb 13, 2026 Verified by Google

Jemmar was extremely respectful, courteous, and took the time to clearly explain all of my options. I recently purchased a new refrigerator and needed it connected to the water line. He recommended replacing the existing copper line with a heavy-duty blue nylon tube that won’t kink, which gave me added peace of mind.
He completed the installation efficiently, thoroughly tested everything to ensure it was working properly, and left the area clean and tidy. The installation also comes with a two-year warranty, which further demonstrates the quality of the work and materials.
I truly appreciate his professionalism and quality workmanship. I highly recommend Jemmar and Preferred Plumbing Solutions Inc. for their excellent service.