A Cambridge plumber known for professional, punctual service. They are on the list for consistent, well-reviewed work.

Why this 61.4/100 trust score — the facts behind each point
Trust Score61.4/100
Google Reputation
10.6/14

4.9★ from 169 Google reviews

Rating4.9★ from 169 reviews
3.9
Volume169 total Google reviews
3.1
Recency (last 90d)10 reviews in the last 90 days
2.2
Velocity (per month)~2.1 reviews/month over the trailing year
1.3
Multi-Platform Reputation
9.1/10

Rated on 3 platforms — Google 4.9, Facebook 5.0, Yelp 5.0; ratings agree

Website Quality
2.9/5

Has a working website

HTTPSHTTPS enabled
0.5
Mobile + Core Web VitalsPSI mobile score 57/100 · LCP 2708ms · CLS 0.82
0.9
Contact email on fileNo published email found
0.0
Page presenceFound: about, contact, services
0.8
Schema.org LocalBusinessNo LocalBusiness schema.org markup on home page
0.0
Content depthRich content (2,759 chars on home)
0.5
Safe BrowsingClean — no Google Safe Browsing flags
0.8
Local SEO Visibility
10.5/12

Not in the Google Maps local top results

Business Longevity
4.9/12

~6.8 years on Google Maps (from total-reviews ÷ monthly rate)

Awards & Recognition
3.6/12

Not on Three Best Rated / BBB

Brand Strength
6.1/10

~175 reviews across 3 platforms

Service Area Coverage
5/10

Single Google Business listing — no multi-area signals

Consumer Trust Indicators
6.5/10

On 2 extra platforms; reachable by website, phone

Social Media Presence
2.3/5

2 platforms linked: Instagram, LinkedIn · ~5 Facebook reviews

Total Trust ScoreBased on 10 verified trust factors
61.4/100
Very Good

61.4% Trust Rating

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4.9

169 Reviews

Write a Review
K

By Karissa Parton on Dec 29, 2025 Verified by Google

We had Matt P & Jermain come out to fix our plumbing from our kitchen sink to our sewer stack at the beginning of December.
We have an older home and the kitchen drain has always been a problem.
Matt P & Jermain were very professional, kind, they informed me of what stages they were at during the work. The work itself that the did looks beautiful and SO much more professional that I would have thought plumbing could look.
Matt and Jermain showed us a picture of what our pipes looked like when they were removed and I was shocked.
The price was great for the excellent quality of work that was done here at the house.
We will definitely be using TRH in the future for any plumbing needs that may arise!

M

By Mike Darling on Dec 5, 2025 Verified by Google

Our furnace stopped working and TRH came through quickly. They prioritized our home because we have a young family, and they were able to source the parts and complete the repair in about half the time another HVAC company quoted us. Chris, the technician, walked me through everything he did and shared helpful tips on maintaining the system — something we really appreciated as first-time homeowners.

The service was fast, professional, and genuinely reassuring during a stressful situation. Highly recommend TRH for anyone needing furnace repair in the Kitchener/Waterloo area.

T

By Tom Leslie on Nov 13, 2025 Verified by Google

I have nothing but positive things to say about TRH. I have had 2 jobs done by them in the past 2 or 3 months. A couple of guys replaced my water heater a while back and they did so efficiently and with great respect for my home.

Most recently, I had a major problem with a sub-grade drain leak in my basement. Quinn was the man in charge of the job. He was excellent, as was his helper (sorry I forgot your name). By the end of the day, I had full use of my kitchen drain and the area of the basement floor that had to be broken up was re-cemented and looked better than when the guys came. Throughout the process, Quinn kept me up-to-date on what they had found and what they were going to do. He and his team member were extremely efficient and respectful.

Today, the job was quickly completed with the installation of a new laundry tub by Matt Price. Matt did the work within an hour, and like the previous TRH employees I had met, he was friendly, respectful and extremely professional.

If all the TRH employees are like the guys who worked for me, this company has a bright future.

P

By Paul Berry on Nov 7, 2025 Verified by Google

We called TRH yesterday morning because our old furnace stopped working and was no longer worth fixing. They provided a quote for a new furnace and installed it that afternoon. A big thank you to the office staff and the HVAC guys Robert and Ryder for getting things done so quickly. Highly recommend this company.

K

By Kari Martin on Oct 24, 2025 Verified by Google

We had TRH out to our facility to do both running a new line to one of our machines as well as diagnose and fix a putrid smell coming from one of our drains in our employees washroom. They were quick and efficient figuring out what the issue was and compared to what our maintenance man suggested the cause would be, it was a good surprise as the cost was significantly lower!
Both the communication and interactions with the gentleman there and the ladies in the office were top notch. We will continue to keep them as our number one for service. Thanks again to Matt T and Cameron F for the quote and Jermaine and Mike for the facilities fix!!

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