Miller Plumbing and Drainage is a long-established Burnaby firm serving Vancouver and Victoria from two locations, with a 4.9-star average over 152 reviews. Customers highlight responsive, helpful office staff and skilled technicians who get it right. It carries a 67.4 N49 Trust Score.

Why this 67.8/100 trust score — the facts behind each point
Trust Score67.8/100
Google Reputation
13.1/25

4.9★ from 152 Google reviews

Rating4.9★ from 152 reviews
6.9
Volume152 total Google reviews
5.5
Recency (last 90d)No new Google reviews in the last 90 days
0.0
Velocity (per month)Roughly 0.4 review/month — review flow has dried up
0.7
Multi-Platform Reputation
14.3/15

Rated on 4 platforms — Google 4.9, Facebook 5.0, HomeStars 4.8, Yelp 4.8; ratings agree

Website Quality
10/10

Has a website and a published email on its own domain

HTTPSHTTPS enabled
1.0
Mobile + Core Web VitalsPageSpeed not run for this business
n/a
Email on own domainPublished email is on the business's own domain
1.5
Page presenceFound: about, services, contact, reviews, team
2.5
Schema.org LocalBusinessPublishes LocalBusiness / Plumber schema.org markup
1.0
Content depthRich content (50,052 chars on home)
1.0
Local SEO Visibility
4.2/10

Ranks #16 in Google Maps local results for Vancouver

Business Longevity
5/5

~25.0 years on Google Maps (from total-reviews ÷ monthly rate)

Awards & Recognition
3/10

Not on Three Best Rated / BBB

N49 Trust Signals
3.8/5

Listed on n49 (#5461985)

Brand Strength
3.7/5

~235 reviews across 4 platforms

Service Area Coverage
3.5/5

2 Google Business locations across 2 cities (Burnaby, Vancouver) · Mentions 3 service areas on home page (e.g. burnaby, vancouver, victoria)

Consumer Trust Indicators
4.1/5

On 3 extra platforms; reachable by website, email, phone

Social Media Presence
2.8/5

3 platforms linked: Facebook, Instagram, X · ~3 Facebook reviews

Total Trust ScoreBased on 11 verified trust factors
67.8/100
Very Good

67.8% Trust Rating

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4.9

152 Reviews

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L

By Laura F on Dec 11, 2025 Verified by Google

My garbage disposal stopped working, and I contacted Miller Plumbing for a quote. I worked with Heather via email who was wonderful. Adam was the technician who came out and he was fantastic! He removed my garburator quickly and efficiently. Highly recommend!

J

By John Swanson on Dec 9, 2025 Verified by Google

Adam from Miller Plumbing and Drainage Ltd. came the day after I called and unplugged the sink in our upstairs bathroom. He was on time, courteous and set to work right away, clearing the drain.
He then checked the toilet in our basement bathroom, explained how toilets became plugged, and tested it (it had started working again before he arrived).
Altogether a pleasant, helpful and competent experience! Thanks Adam!
Adam has since replaced both of our old toilets which were not flushing properly. The replacement toilets are not "dual flush" as Adam cautioned that they are not as reliable. The ones he installed have two modes of flush. Hold the handle down for two or three seconds and we get a light flush, hold it down for 4 or 5 seconds and we get a thorough flush. Elegant solution without unreliability.
So now Adam is our "go-to" plumber. He is friendly to deal with, estimates are reasonable and the work is well done. I would not hesitate to recommend Adam and Miller Plumbing and Drainage for any household plumbing work.

K

By Kerry Mah on Jun 25, 2025 Verified by Google

This is the third time we’ve used Miller Plumbing. Adam provided great service and is punctual and efficient. He gives his honest opinion before the installation and is not judgmental. The entire process is very easy to book and the payment method has many options. I highly recommend.

S

By steve hospitality on Jun 12, 2025 Verified by Google

Called Miller Plumbing on a Thursday night after my kitchen sink backed up. I wasn’t expecting to get ahold of anyone but to my surprise Heather answered. She was so helpful and booked me in for the following morning.
Adam the plumber came in and had the sink draining again within the hour.
Super happy we call you guys, thank you for the great work!

D

By David Wong on Dec 5, 2024 Verified by Google

My first experience with plumbing services. Heather was so patient with me, explaining how it works(fees and job details), giving me different options for the fix(leaking problem). Adam the technician was very professional. He explained the situation very well, and he spotted another potential leak from the pipe and fixed it as well. Everything got cleaned up after the job, we are very satisfied with the service you guys provided.

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Canada’s Top 100 Plumbing Companies 2026

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