Multi-Platform Reputation
8.1/10
Rated on 2 platforms — Google 4.9, Facebook 4.8; ratings agree
Operating across Kingston, ON, Universal Plumbing & Sewer Services Inc. ranks among the area’s better-reviewed plumbing companies (4.9★ across 193 reviews). Ask its customers and you’ll hear about punctuality, professionalism, workmanship. It carries an N49 Trust Score of 68.7/100 across our 10-factor review. It ranks #4 in Google Maps local results for Kingston.
4.9★ from 193 Google reviews
Rated on 2 platforms — Google 4.9, Facebook 4.8; ratings agree
HTTPS enabled · PSI mobile 61/100 · accessibility 86/100 · Safe Browsing clean · contact email published · 5 key pages (about, services, contact, reviews) · schema.org markup
Ranks #4 in Google Maps local results for Kingston
~7.7 years on Google Maps (from total-reviews ÷ monthly rate)
Verified: BBB A+ (accredited) · ThreeBestRated pick
~396 reviews across 2 platforms
Single Google Business listing — no multi-area signals
On 1 extra platforms; reachable by website, email, phone
2 platforms linked: Facebook, Instagram · ~203 Facebook reviews
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By Luke Wong on Jun 24, 2026 Verified by Google
I cannot recommend Adam highly enough. From the moment I contacted him, he was professional, knowledgeable, and incredibly easy to work with. He took the time to thoroughly assess the situation, explain everything clearly, and answer all of my questions in a way that was easy to understand.
What impressed me most was his honesty and expertise. Adam is clearly highly experienced in his field and approaches his work with integrity. He provided a thorough and unbiased assessment, focusing on what was actually needed rather than trying to upsell unnecessary work. That level of professionalism and trustworthiness is hard to find.
His attention to detail, reliability, and commitment to customer service were exceptional. He was prompt, courteous, and took pride in ensuring everything was done properly. It was obvious that he genuinely cares about providing quality service and helping his customers make informed decisions.
If you’re looking for someone who is knowledgeable, dependable, and truly stands behind their work, Adam is the person to call. I would not hesitate to use his services again and confidently recommend him to anyone in need of a skilled plumbing and septic professional.
Thank you, Adam, for your outstanding service and professionalism.
By Frank Hawley on Jun 12, 2026 Verified by Google
Ben, I made contact and you responded promptly to look at the issues and site conditions.You provided a fair quote in a timely fashion and then completed the work in a timely fashion as well.
Obviously you and your staff take pride in their work and even did the clean up after the job was completed. I could not ask for more from you or your firm. Nice work!
By Jenna Morley on Jun 11, 2026 Verified by Google
Excellent company to work with. They called me immediately to schedule an appointment and had someone on-site in less than 24 hours. The technician diagnosed and remedied the issue in 15 minutes and charged a very reasonable fee.
By Vicky Madarbux on May 4, 2026 Verified by Google
I highly recommend Brett, of Universal Plumbing & Sewer Services . He fixed the clog that caused serious problems in our toilet, and I felt so relieved after he got everything working again. After a few stressful days dealing with the mess my daughter created, his help really made a difference. He was professional, friendly, most importantly honest and charged a very reasonable price.
Thank you, Brett, for a job well done!
By Vicky Madarbux on May 4, 2026 Verified by Google
I highly recommend Brett, of Universal Plumbing & Sewer Services . He fixed the clog that caused serious problems in our toilet, and I felt so relieved after he got everything working again. After a few stressful days dealing with the mess my daughter created, his help really made a difference. He was professional, friendly, most importantly honest and charged a very reasonable price.
Thank you, Brett, for a job well done!
By Tara Whalen on Apr 20, 2026 Verified by Google
We woke up on an early Tuesday morning to a bathtub faucet that wouldn't shut off. We reached out to multiple companies but the first we left a message for was Universal. Brett texted me with the hour, understood the urgency, and said they could have someone there by early morning. They got some quick photos and details on the issue, Nate showed up on time, got right to work, sourced out the part needed as efficiently as possible and had the work completed fully by 1030am. They talked us through what they needed to do, what was wrong, and we had a fair invoice the following morning. Would definitely recommend!
By Jeffrey Smith on Apr 14, 2026 Verified by Google
Universal plumbing is the best!!!
Nate replaced ALL the water lines in the whole house in one day! Very clean and professional, Nate did really great work.
Brett answered all of my calls and was very helpful, polite, patient and professional.
Adam, I’m happy I met you because now my family and I have plumbers we know do great work at a fair price!!!!
I would recommend Universal Plumbing & sewer services to everybody!
Thanks again
By Jeffrey Smith on Apr 14, 2026 Verified by Google
Universal plumbing is the best!!!
Nate replaced ALL the water lines in the whole house in one day! Very clean and professional, Nate did really great work.
Brett answered all of my calls and was very helpful, polite, patient and professional.
Adam, I’m happy I met you because now my family and I have plumbers we know do great work at a fair price!!!!
I would recommend Universal Plumbing & sewer services to everybody!
Thanks again
By Sanjiv Kapoor on Mar 26, 2026 Verified by Google
Called late evening Brett picked up the phone for sump pump issue. Glad somebody answered phone. He immediately booked an appointment. Technician from company checked sump pump and found issue recommended to change pump. He gave me an estimate on spot and new pump was installed immediately. He had new pump in his vehicle. Happy with service. Will recommend.
By Sanjiv Kapoor on Mar 26, 2026 Verified by Google
Called late evening Brett picked up the phone for sump pump issue. Glad somebody answered phone. He immediately booked an appointment. Technician from company checked sump pump and found issue recommended to change pump. He gave me an estimate on spot and new pump was installed immediately. He had new pump in his vehicle. Happy with service. Will recommend.