Multi-Platform Reputation
8.1/10
Rated on 2 platforms — Google 4.9, Facebook 4.8; ratings agree
A Kingston plumber known for honest, upfront pricing and clean, tidy workmanship. They are on the list for consistent, well-reviewed work.
4.9★ from 193 Google reviews
Rated on 2 platforms — Google 4.9, Facebook 4.8; ratings agree
Has a website and a published email on its own domain
Ranks #4 in Google Maps local results for Kingston
~7.7 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
~396 reviews across 2 platforms
Single Google Business listing — no multi-area signals
On 1 extra platforms; reachable by website, email, phone
2 platforms linked: Facebook, Instagram · ~203 Facebook reviews
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By Frank Hawley on Jun 12, 2026 Verified by Google
Ben, I made contact and you responded promptly to look at the issues and site conditions.You provided a fair quote in a timely fashion and then completed the work in a timely fashion as well.
Obviously you and your staff take pride in their work and even did the clean up after the job was completed. I could not ask for more from you or your firm. Nice work!
By Vicky Madarbux on May 4, 2026 Verified by Google
I highly recommend Brett, of Universal Plumbing & Sewer Services . He fixed the clog that caused serious problems in our toilet, and I felt so relieved after he got everything working again. After a few stressful days dealing with the mess my daughter created, his help really made a difference. He was professional, friendly, most importantly honest and charged a very reasonable price.
Thank you, Brett, for a job well done!
By Tara Whalen on Apr 20, 2026 Verified by Google
We woke up on an early Tuesday morning to a bathtub faucet that wouldn't shut off. We reached out to multiple companies but the first we left a message for was Universal. Brett texted me with the hour, understood the urgency, and said they could have someone there by early morning. They got some quick photos and details on the issue, Nate showed up on time, got right to work, sourced out the part needed as efficiently as possible and had the work completed fully by 1030am. They talked us through what they needed to do, what was wrong, and we had a fair invoice the following morning. Would definitely recommend!
By Jeffrey Smith on Apr 14, 2026 Verified by Google
Universal plumbing is the best!!!
Nate replaced ALL the water lines in the whole house in one day! Very clean and professional, Nate did really great work.
Brett answered all of my calls and was very helpful, polite, patient and professional.
Adam, I’m happy I met you because now my family and I have plumbers we know do great work at a fair price!!!!
I would recommend Universal Plumbing & sewer services to everybody!
Thanks again
By Sanjiv Kapoor on Mar 26, 2026 Verified by Google
Called late evening Brett picked up the phone for sump pump issue. Glad somebody answered phone. He immediately booked an appointment. Technician from company checked sump pump and found issue recommended to change pump. He gave me an estimate on spot and new pump was installed immediately. He had new pump in his vehicle. Happy with service. Will recommend.
