5
4.8Multi-Platform Reputation
8.9/10
Rated on 3 platforms — Google 5.0, Yelp 5.0, HomeStars 4.8; ratings agree
With 5★ across 43 reviews, Plumbing Express is one of Orleans, ON’s steadier plumbing names. Customers most often highlight its punctuality, professionalism, fair pricing. It earns an N49 Trust Score of 66.7/100 in our independent review. Mentions 8 service areas on site (e.g. barrhaven, gloucester, kanata, nepean, orleans).
5★ from 43 Google reviews
Rated on 3 platforms — Google 5.0, Yelp 5.0, HomeStars 4.8; ratings agree
Plain HTTP — no TLS · PSI mobile 52/100 · accessibility 94/100 · Safe Browsing clean · contact email published · 3 key pages (about, services, contact) · schema.org markup
Not in the Google Maps local top results
~21.1 years on Google Maps (from total-reviews ÷ monthly rate)
Verified: BBB A+ (accredited)
~93 reviews across 3 platforms
Mentions 8 service areas on site (e.g. barrhaven, gloucester, kanata, nepean, orleans)
On 2 extra platforms; reachable by website, email, phone
1 platforms linked: Facebook
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By Sharon Benson on Aug 27, 2025 Verified by Google
Kevin came in to offer a second quote on a few plumbing jobs revealed by a home inspection. The price was slightly lower, but it was his professionalism and friendliness that convinced us to go with Plumbing Express. Kevin returned my message promptly, answered all my questions thoughtfully, and arrived on time for the quote day. Same thing with the day the work was scheduled. He was in, out, and cleaned up after himself… all in all a wonderful experience!
By Sharon Benson on Aug 27, 2025 Verified by Google
Kevin came in to offer a second quote on a few plumbing jobs revealed by a home inspection. The price was slightly lower, but it was his professionalism and friendliness that convinced us to go with Plumbing Express. Kevin returned my message promptly, answered all my questions thoughtfully, and arrived on time for the quote day. Same thing with the day the work was scheduled. He was in, out, and cleaned up after himself… all in all a wonderful experience!
By Sue J. on Jun 13, 2024 Verified by Google
Kevin is great! Very personable and really knows his stuff. He has completed a couple of repairs for us now and did a great job each time. He explains the issue and repair very well. I highly recommend Kevin for any plumbing issues!
By Sue J. on Jun 13, 2024 Verified by Google
Kevin is great! Very personable and really knows his stuff. He has completed a couple of repairs for us now and did a great job each time. He explains the issue and repair very well. I highly recommend Kevin for any plumbing issues!
By Neil Sasaki on Jun 4, 2024 Verified by Google
Around a year ago, Kevin replaced a bunch of old shutoff valves in my basement. He did such a good job I called on him again on 2 subsequent occasions.
Kevin has been fast to respond to my emails. His work is very clean. I would will definitely call on him again if I need any plumbing work done in my home.
By Neil Sasaki on Jun 4, 2024 Verified by Google
Around a year ago, Kevin replaced a bunch of old shutoff valves in my basement. He did such a good job I called on him again on 2 subsequent occasions.
Kevin has been fast to respond to my emails. His work is very clean. I would will definitely call on him again if I need any plumbing work done in my home.
By MC Cet on Aug 1, 2021 Verified by Google
Excellent customer service. Kevin's work is meticulous. We hired him several times and we have been very happy with his work. I highly recommend this company.
By MC Cet on Aug 1, 2021 Verified by Google
Excellent customer service. Kevin's work is meticulous. We hired him several times and we have been very happy with his work. I highly recommend this company.
By Andrew Alexander on May 12, 2021 Verified by Google
We needed to replace our aged and leaking hot water tank with a new tank. Jennifer and Kevin from Plumbing Express were great to deal with. Jennifer runs the administration of the office and answered all my questions; I provided photographs of the current tank and its location, and with this she and Kevin worked up several quotes based on different scenarios (from an all-in price to a case where I provide the tank and remove the old tank on my own).
Other plumbers I had contacted wouldn't give a price without coming in for a review of the site, and while I can appreciate that it's easy to give out a quote that's vastly different from what's actually required, I'm distrustful of companies that are hesitant to share their rates or even a ballpark estimate. This is not the case with Plumbing Express, they weren't afraid to give an estimate, and in the end, the final price of this job was very close to the estimate (there was an additional valve that needed to be replaced).
Kevin arrived on time to do the actual installation; he worked with an ease and efficiency that shows he's done this for a long time. The only thing he needed my help for was removing the old tank. Our basement stairs are a bit tricky.
The whole installation took about three hours and was on budget. I would definitely recommend them for any plumbing work.
By Andrew Alexander on May 12, 2021 Verified by Google
We needed to replace our aged and leaking hot water tank with a new tank. Jennifer and Kevin from Plumbing Express were great to deal with. Jennifer runs the administration of the office and answered all my questions; I provided photographs of the current tank and its location, and with this she and Kevin worked up several quotes based on different scenarios (from an all-in price to a case where I provide the tank and remove the old tank on my own).
Other plumbers I had contacted wouldn't give a price without coming in for a review of the site, and while I can appreciate that it's easy to give out a quote that's vastly different from what's actually required, I'm distrustful of companies that are hesitant to share their rates or even a ballpark estimate. This is not the case with Plumbing Express, they weren't afraid to give an estimate, and in the end, the final price of this job was very close to the estimate (there was an additional valve that needed to be replaced).
Kevin arrived on time to do the actual installation; he worked with an ease and efficiency that shows he's done this for a long time. The only thing he needed my help for was removing the old tank. Our basement stairs are a bit tricky.
The whole installation took about three hours and was on budget. I would definitely recommend them for any plumbing work.