Rated on 2 platforms — Google 4.8, TrustedPros 3.7; 1.1-star spread between them

John The Plumber is a plumbing company serving Niagara Falls, ON. Reviewers repeatedly call out its punctuality, professionalism, communication. It carries an N49 Trust Score of 66.2/100 across our 10-factor review. Mentions 16 service areas on site (e.g. barrhaven, burlington, etobicoke, kanata, milton).
4.8★ from 77 Google reviews
Rated on 2 platforms — Google 4.8, TrustedPros 3.7; 1.1-star spread between them
HTTPS enabled · PSI mobile 30/100 · accessibility 83/100 · Safe Browsing clean · contact email published · 5 key pages (about, services, contact, reviews) · schema.org markup
Not in the Google Maps local top results
~1.3 years on Google Maps (from total-reviews ÷ monthly rate)
Verified: BBB A (accredited)
~85 reviews across 2 platforms
Mentions 16 service areas on site (e.g. barrhaven, burlington, etobicoke, kanata, milton)
On 1 extra platforms; reachable by website, email, phone
2 platforms linked: Facebook, YouTube
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By Sammy on Jun 8, 2026 Verified by Google

Googled this company and loved the logo. I call and got a new tank the next day. The service was outstandingly awesome and he was in and out fast. I even got the red carpet service. Meaning he laid out a red floor covering over all the halls he was going to be walking on and they happened to be red. LOL I walked that run way. They you. Highly recommended by me.
By Kat Bastie on Feb 25, 2026 Verified by Google

Was recommended by a friend. Super happy!!! Jan was here early and fixed everything quickly and efficiently. Very friendly. Highly recommend John the Plumber!!! ❤️
By Extravadanse Académie on Feb 21, 2026 Verified by Google

we used John the plumber twice now for emergency pluming and both the call center and plumber were fantastic, professional, friendly, and had the problem resolved within the same day. I would definitely use this service again
By Martin Proulx on Feb 8, 2026 Verified by Google

Called John The Plumber and got a next day appointment. Cameron showed up on time and was very professional. He quickly assessed I needed a shut off valve installed in the basement. He explained the work required along with fees. He performed the work easily, while respecting our home. Extremely satisfied and highly recommend this business.
By The Woofer on Feb 3, 2026 Verified by Google

Thomas was great. He carefully listened to all the issues and made recommendations. Some were easy fixes that cost nothing. He did not try to over sell us. He worked quickly. We will call John the Plumber again for sure.