A Niagara Falls plumber known for professional, punctual service. They are on the list for consistent, well-reviewed work.

Why this 63.9/100 trust score — the facts behind each point
Trust Score63.9/100
Google Reputation
9.3/14

4.8★ from 77 Google reviews

Rating4.8★ from 77 reviews
3.5
Volume77 total Google reviews
2.6
Recency (last 90d)2 reviews in the last 90 days
1.0
Velocity (per month)~5.1 reviews/month over the trailing year
2.1
Multi-Platform Reputation
6.1/10

Rated on 2 platforms — Google 4.8, TrustedPros 3.7; 1.1-star spread between them

Website Quality
4.2/5

Has a website and a published email on its own domain

HTTPSHTTPS enabled
0.5
Mobile + Core Web VitalsPSI mobile score 36/100 · LCP 14205ms · CLS 0.11
0.5
Contact email on fileContact email on file (agenda@johntheplumber.ca) — via website
0.8
Page presenceFound: about, contact, reviews, services, team
1.3
Schema.org LocalBusinessPublishes LocalBusiness / Plumber schema.org markup
0.5
Content depthRich content (14,589 chars on home)
0.5
Safe BrowsingClean — no Google Safe Browsing flags
0.8
Local SEO Visibility
9.8/12

Not in the Google Maps local top results

Business Longevity
9.6/12

~1.3 years on Google Maps (from total-reviews ÷ monthly rate)

Awards & Recognition
3.6/12

Not on Three Best Rated / BBB

Brand Strength
4.5/10

~85 reviews across 2 platforms

Service Area Coverage
9.5/10

19 Google Business locations across 15 cities (Brockville, Burlington, Etobicoke, Hamilton, Kanata) · Mentions 16 service areas on home page (e.g. barrhaven, burlington, etobicoke, kanata, milton)

Consumer Trust Indicators
5.9/10

On 1 extra platforms; reachable by website, email, phone

Social Media Presence
1.5/5

2 platforms linked: Facebook, YouTube

Total Trust ScoreBased on 10 verified trust factors
63.9/100
Very Good

63.9% Trust Rating

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4.8

77 Reviews

Write a Review
S

By Sammy on Jun 8, 2026 Verified by Google

Googled this company and loved the logo. I call and got a new tank the next day. The service was outstandingly awesome and he was in and out fast. I even got the red carpet service. Meaning he laid out a red floor covering over all the halls he was going to be walking on and they happened to be red. LOL I walked that run way. They you. Highly recommended by me.

K

By Kat Bastie on Feb 25, 2026 Verified by Google

Was recommended by a friend. Super happy!!! Jan was here early and fixed everything quickly and efficiently. Very friendly. Highly recommend John the Plumber!!! ❤️

P

By Paul Vani on Feb 11, 2026 Verified by Google

Ryen arrived as per appointment time and tackled a tough faucet install with success. Despite the limited space, he was unrelenting in ensuring job was done right.

S

By Sheila Buchanan on Jan 28, 2026 Verified by Google

First time using John the Plumber to install a new water heater. The service was top- notch from beginning to end: super friendly staff from Lisa on the phone to Cole who came do the quote to Tyler the HVAC tech who did the installation quickly. Prompt and professional service, and their online billing system was convenient and seamless. Highly recommend based on my experience.

S

By Sarah Dennis on Jan 28, 2026 Verified by Google

Michael came at the discussed time and was so helpful. Diagnosing the problem and communicating how it needed to be fixed. The price was as discussed as well. Overall I am pleased with the service provided. Would recommend.

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Badges

Canada’s Top 100 Plumbing Companies 2026

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