4.9Multi-Platform Reputation
8.1/10
Rated on 2 platforms — Google 4.8, HomeStars 4.9; ratings agree
St Catharines, ON homeowners have rated John The Plumber 4.8★ across 77 reviews. Its reviews return to the same strengths — punctuality, professionalism, communication. Our 10-factor review gives it an N49 Trust Score of 67.3/100. It ranks #4 in Google Maps local results for St. Catharines.
4.8★ from 77 Google reviews
Rated on 2 platforms — Google 4.8, HomeStars 4.9; ratings agree
HTTPS enabled · PSI mobile 40/100 · accessibility 90/100 · Safe Browsing clean · contact email published · 5 key pages (about, services, contact, reviews) · schema.org markup
Ranks #4 in Google Maps local results for St. Catharines
~3.8 years on Google Maps (from total-reviews ÷ monthly rate)
Verified: BBB A (accredited)
~141 reviews across 2 platforms
Mentions 16 service areas on site (e.g. barrhaven, burlington, etobicoke, kanata, milton)
On 1 extra platforms; reachable by website, email, phone
2 platforms linked: Facebook, YouTube
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By Sammy on Jun 8, 2026 Verified by Google
Googled this company and loved the logo. I call and got a new tank the next day. The service was outstandingly awesome and he was in and out fast. I even got the red carpet service. Meaning he laid out a red floor covering over all the halls he was going to be walking on and they happened to be red. LOL I walked that run way. They you. Highly recommended by me.
By Sammy on Jun 8, 2026 Verified by Google
Googled this company and loved the logo. I call and got a new tank the next day. The service was outstandingly awesome and he was in and out fast. I even got the red carpet service. Meaning he laid out a red floor covering over all the halls he was going to be walking on and they happened to be red. LOL I walked that run way. They you. Highly recommended by me.
By Kat Bastie on Feb 25, 2026 Verified by Google
Was recommended by a friend. Super happy!!! Jan was here early and fixed everything quickly and efficiently. Very friendly. Highly recommend John the Plumber!!! ❤️
By Kat Bastie on Feb 25, 2026 Verified by Google
Was recommended by a friend. Super happy!!! Jan was here early and fixed everything quickly and efficiently. Very friendly. Highly recommend John the Plumber!!! ❤️
By Paul Vani on Feb 11, 2026 Verified by Google
Ryen arrived as per appointment time and tackled a tough faucet install with success. Despite the limited space, he was unrelenting in ensuring job was done right.
By Paul Vani on Feb 11, 2026 Verified by Google
Ryen arrived as per appointment time and tackled a tough faucet install with success. Despite the limited space, he was unrelenting in ensuring job was done right.
By Sheila Buchanan on Jan 28, 2026 Verified by Google
First time using John the Plumber to install a new water heater. The service was top- notch from beginning to end: super friendly staff from Lisa on the phone to Cole who came do the quote to Tyler the HVAC tech who did the installation quickly. Prompt and professional service, and their online billing system was convenient and seamless. Highly recommend based on my experience.
By Sheila Buchanan on Jan 28, 2026 Verified by Google
First time using John the Plumber to install a new water heater. The service was top- notch from beginning to end: super friendly staff from Lisa on the phone to Cole who came do the quote to Tyler the HVAC tech who did the installation quickly. Prompt and professional service, and their online billing system was convenient and seamless. Highly recommend based on my experience.
By Sarah Dennis on Jan 28, 2026 Verified by Google
Michael came at the discussed time and was so helpful. Diagnosing the problem and communicating how it needed to be fixed. The price was as discussed as well. Overall I am pleased with the service provided. Would recommend.
By Sarah Dennis on Jan 28, 2026 Verified by Google
Michael came at the discussed time and was so helpful. Diagnosing the problem and communicating how it needed to be fixed. The price was as discussed as well. Overall I am pleased with the service provided. Would recommend.