A Thunder Bay plumber known for fast emergency response and honest, upfront pricing. They are on the list for consistent, well-reviewed work.

Why this 58.3/100 trust score — the facts behind each point
Trust Score58.3/100
Google Reputation
6.4/14

4.1★ from 72 Google reviews

Rating4.1★ from 72 reviews
2.5
Volume72 total Google reviews
2.6
Recency (last 90d)1 review in the last 90 days
0.6
Velocity (per month)~0.8 reviews/month over the trailing year
0.7
Multi-Platform Reputation
1.8/10

Rated on 3 platforms — Google 4.1, TrustedPros 1.3, Yelp 2.9; 2.8-star spread between them

Website Quality
3.7/5

Has a website and a published email on its own domain

HTTPSHTTPS enabled
0.5
Mobile + Core Web VitalsPSI mobile score 53/100 · LCP 10089ms · CLS 0.00
0.8
Contact email on fileContact email on file (service@clowdarling.com) — via website
0.8
Page presenceFound: about, contact, services, team
1.0
Schema.org LocalBusinessNo LocalBusiness schema.org markup on home page
0.0
Content depthRich content (4,105 chars on home)
0.5
Safe BrowsingClean — no Google Safe Browsing flags
0.8
Local SEO Visibility
10.4/12

Ranks #1 in Google Maps local results for Thunder Bay

Business Longevity
12/12

~7.2 years on Google Maps (from total-reviews ÷ monthly rate)

Awards & Recognition
3.6/12

Not on Three Best Rated / BBB

Brand Strength
5.5/10

~81 reviews across 3 platforms

Service Area Coverage
5/10

Single Google Business listing — no multi-area signals

Consumer Trust Indicators
6.9/10

On 2 extra platforms; reachable by website, email, phone

Social Media Presence
3/5

4 platforms linked: Facebook, Instagram, LinkedIn, X

Total Trust ScoreBased on 10 verified trust factors
58.3/100
Very Good

58.3% Trust Rating

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4.1

72 Reviews

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K

By K J on May 2, 2026 Verified by Google

Had a sump pump failure and with the help of Devin had a plumber at our house and a new one installed and up and running in under an hour. Way quieter than the failed one and pumps the water out much quicker. Great service and peace of mind when and if we ever need them again. Thank you very much!

S

By slmitche 1975 on Feb 14, 2026 Verified by Google

Their plumbers and technicians are incredibly personable and professional. They call ahead to let you know they’re on the way, which I really appreciate, and you don't mind having them in your house - take off their boots, mindful of your space, and they don't swear or use foul language.

When they arrive, they quickly diagnose the problem and explain what’s going on. They seem honest and knowledgeable, and in our experience they fix the issue.

They also provide helpful suggestions on how to properly maintain your plumbing systems to avoid future problems.

Overall, a very positive experience. I highly recommend Clow Darling to anyone looking for reliable, friendly, and professional plumbing services! (I'm out of town, on septic and well) ⭐⭐⭐⭐⭐

S

By steve michael on Feb 14, 2026 Verified by Google

I had a time sensative issue and called Clow Darling for assistance. After speaking to the after hours receptionist, they said someone would call me shortly. Within a few minutes, Nathan Steward gave me a call and gave me a suggestion that I had overseen. It worked and saved me a lot of stress. Thank you so much! I would highly reccommend!

A

By Alexander Malcolm on Nov 26, 2025 Verified by Google

I've had no heat for 2 days, it's very cold. I keep being told all their techs are busy with schools and apartment buildings that don't have heat, that no one is talking about on social media for some reason. I hear they used to prioritize No Heat calls and at least drop off a floor heater if they couldn't make it. Do not call Clow in an emergency.

B

By Brittany Morris on Nov 14, 2025 Verified by Google

I had an issue where it started with a timer not flushing. a block in the sewage. And the water was flowing back causing an unfortunate mess. when I explained the severity of the situation to Armondo on the phone. He was so kind and understanding and acknowledged my frustration and fear. He was able to get Devin and Truck out to fix my problem. My problem is fixed I think. And I am happy.

I also got a water heater installed. Phil was polite and probably the best tech I have encountered with so far. He even sent a texted video to my husband when they were done so I did not have to try and explain things to my husband later.

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Badges

Canada’s Top 100 Plumbing Companies 2026

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