5
4.9Multi-Platform Reputation
13.6/15
Rated on 3 platforms — Google 5.0, Yelp 5.0, HomeStars 4.9; ratings agree
Impero Drainage and Plumbing is a Vancouver drainage specialist with a perfect 5-star record, ranked #4 in the city and covering Burnaby, New Westminster, North Vancouver and Richmond. Customers turn to it for urgent fixes — flooded sinks, dead garburators — and get fast, fairly priced help. It carries a 68.1 N49 Trust Score.
5★ from 116 Google reviews
Rated on 3 platforms — Google 5.0, Yelp 5.0, HomeStars 4.9; ratings agree
Has a website with a published email
Ranks #4 in Google Maps local results for Vancouver
~3.1 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
Listed on n49 (#5965629)
~205 reviews across 3 platforms
Mentions 8 service areas on home page (e.g. burnaby, coquitlam, new westminster, north vancouver, richmond)
On 2 extra platforms; reachable by website, email, phone
2 platforms linked: Facebook, Instagram
Get a free, no-obligation quote from one of Plumbing’s most trusted teams.
By Astier Alem on May 24, 2026 Verified by Google
Paul fixed my mom’s kitchen faucet on Friday - its flow was barely a trickle. It took several days to arrange a time that was suitable for all and Paul always answered my text messages immediately. He arrived on time and worked so quickly, efficiently, and charged a very reasonable fee for his service! My mom is so pleased with the work he did that she has not stopped singing his praises. She equated the job he did to a surgeon excising a tumour :) We’ll definitely be calling Paul for all our future plumbing needs and recommending him to everyone we know!!
By Jeff C on Feb 15, 2026 Verified by Google
We had a sewer backup on a Saturday night, and had difficulty getting a plumber in to help us. On Sunday morning, Paul from Impero called to ask if he could help with an emergency sewer backup on a Sunday, on a referral from a firm we have used before — Red Seal - who didn’t have emergency weekend coverage available.
He arrived within 2 hours and assessed and solved the issue. He also explained how he was assessing and solving it as he went (since I’m the curious type).
I would recommend using Impero.
By Sinan Hussain on Feb 7, 2026 Verified by Google
my garburator stopped working and my sink was flooded so I needed it to be fixed urgently. Paul was referred to me by another company as I needed to get this fixed after work hours, he responded quickly and with a very short notice. He examined the garburator and recommended that it should be removed, he came the second day to remove it and installed the new piping and the work was done very well and efficiently. Paul was very professional and polite, I would call him again for sure if I needed any other work done.
By Aaron Reyes on Jan 9, 2026 Verified by Google
Paul was incredibly efficient and responsive, and got the job done perfectly with our toilet. I appreciate that he provided a quote right away which helped put me at ease. Came by in a timely manner and got everything working in minutes. Would 100% come back to him for any future projects.
By J Keu on Dec 10, 2025 Verified by Google
We hired Impero Drainage and Plumbing for what turned out to be a complex plumbing issue. Paul was incredibly reliable, communicative, and transparent. He did his job expertly and efficiently. We were given a quote upfront, which he honoured. Because of Paul’s work and diagnostics, the city plumbers were able to come in the same day and 1.5 hours later, they pulled out a giant tube of dirt and roots from the pipes on the city’s side! Paul went above and beyond in making sure our issue was resolved, even after it moved beyond his scope of work. You simply can’t get this level of care from the big box plumbing companies. Do yourself a favour and give Impero Plumbing a call!
