Multi-Platform Reputation
9.3/10
Rated on 3 platforms — Google 5.0, Houzz 5.0, Facebook 5.0; ratings agree
A perfect 5-star average over 497 reviews backs nearly two decades of Impetus Plumbing and Heating's work across Richmond and Vancouver. The 24/7 operation runs from toilet and sink repairs to boiler and hot water tank installs, with leak detection a specialty.
5★ from 497 Google reviews
Rated on 3 platforms — Google 5.0, Houzz 5.0, Facebook 5.0; ratings agree
HTTPS enabled · PSI mobile 39/100 · accessibility 78/100 · Safe Browsing clean · contact email published · 4 key pages (about, services, contact, reviews) · schema.org markup
Not in the Google Maps local top results
~19.1 years on Google Maps (from total-reviews ÷ monthly rate)
Verified: BBB A+ · ThreeBestRated pick
~506 reviews across 3 platforms
7 service-area landing pages on site (e.g. burnaby, coquitlam, delta, north vancouver, richmond)
On 2 extra platforms; reachable by website, email, phone
4 platforms linked: Facebook, Instagram, LinkedIn, X · ~5 Facebook reviews
Get a free, no-obligation quote from one of Plumbing’s most trusted teams.
By gary andow on Jun 20, 2026 Verified by Google
Mathias and Jordan showed up promptly on the day of our water heater replacement. They were efficient, friendly and professional...all the skills you want present when maintenance is being done on your home. They knew what they were doing too...installing a brand new Bradford White hot water tank completely and right up to code in just a few hours. Thanks guys! We'll call again for any future plumbing needs.
By Yulia Radchenko on Jun 5, 2026 Verified by Google
Impetus Plumbing and Heating provided outstanding service when we experienced an emergency with our main sewer line. From the moment we called, the company was responsive, professional, and quick to arrange assistance.
Mathias conducted a thorough inspection of our main sewer line and quickly identified the source of the problem. He accurately diagnosed the issue, located tree roots blocking the pipe, and professionally removed them, restoring the sewer line to proper working condition.
His expertise, efficiency, and clear communication throughout the process were outstanding.
I highly recommend Mathias to anyone in need of a reliable, knowledgeable, and skilled plumber. Excellent service and workmanship from start to finish. Well-deserved 5 stars!
By Yulia Radchenko on Jun 5, 2026 Verified by Google
Impetus Plumbing and Heating provided outstanding service when we experienced an emergency with our main sewer line. From the moment we called, the company was responsive, professional, and quick to arrange assistance.
Mathias conducted a thorough inspection of our main sewer line and quickly identified the source of the problem. He accurately diagnosed the issue, located tree roots blocking the pipe, and professionally removed them, restoring the sewer line to proper working condition.
His expertise, efficiency, and clear communication throughout the process were outstanding.
I highly recommend Mathias to anyone in need of a reliable, knowledgeable, and skilled plumber. Excellent service and workmanship from start to finish. Well-deserved 5 stars!
By Peter Cripton on May 28, 2026 Verified by Google
We had impetus do a combination boiler replacement and replace a manifold valve on one of our heating circuits. Alvin and Jordan and their teams did great work for us. They ran into some difficulties because our utility room is very cramped but they honoured their quote and the final job was fantastic. They were easy to communicate with, punctual, professional and provided several photographs of the before and after aspects of the work they did. I would definitely work with impetus again if I needed more work done in the plumbing or heating systems of my home.
By Peter Cripton on May 28, 2026 Verified by Google
We had impetus do a combination boiler replacement and replace a manifold valve on one of our heating circuits. Alvin and Jordan and their teams did great work for us. They ran into some difficulties because our utility room is very cramped but they honoured their quote and the final job was fantastic. They were easy to communicate with, punctual, professional and provided several photographs of the before and after aspects of the work they did. I would definitely work with impetus again if I needed more work done in the plumbing or heating systems of my home.
By Ben D'Andrea on May 23, 2026 Verified by Google
I'll soon be booking a third job with Impetus Plumbing. I was completely satisfied with their work in my apartment's kitchen and bathroom on two previous occasions. Today, the team of Mathias and Jordon worked with commendable efficiency and professionalism. Impetus Plumbing gets my highest possible recommendation.
By Fiona Hunt on May 6, 2026 Verified by Google
Mathias from Impetus Plumbing came to fix my backed up kitchen sink and did a great job. He was careful and paid good attention to detail as he first ascertained what the problem was and then set about fixing it. He also addressed an issue with my bathroom sink and it's now in great working condition. I am very happy with Mathias' service, and Impetus Plumbing.
By Fiona Hunt on May 6, 2026 Verified by Google
Mathias from Impetus Plumbing came to fix my backed up kitchen sink and did a great job. He was careful and paid good attention to detail as he first ascertained what the problem was and then set about fixing it. He also addressed an issue with my bathroom sink and it's now in great working condition. I am very happy with Mathias' service, and Impetus Plumbing.
By Kathleen Gebbie on Feb 24, 2026 Verified by Google
Alvin and Jordan spent three hours patiently figuring out our problem and fixing it.
They were both friendly efficient and courteous.
All cleaned up after they were finished.
My husband and I would definitely call them if we have future problems.
By Kathleen Gebbie on Feb 24, 2026 Verified by Google
Alvin and Jordan spent three hours patiently figuring out our problem and fixing it.
They were both friendly efficient and courteous.
All cleaned up after they were finished.
My husband and I would definitely call them if we have future problems.
