Vancouver, BC homeowners have rated Galaxy Plumbing & Heating 5★ across 151 reviews. Its reviews return to the same strengths — workmanship, communication, professionalism. Our 10-factor review gives it an N49 Trust Score of 64.9/100. Altogether it carries ~153 reviews across 2 platforms.

Why this 64.9/100 trust score — the facts behind each pointThe facts behind your trust score
Trust Score64.9/100
Google Reputation
11.3/14

5★ from 150 Google reviews

Rating5★ from 150 reviews
4.1
Volume150 total Google reviews
3.1
Recency (last 90d)20 reviews in the last 90 days
2.8
Velocity (per month)~2.2 reviews/month over the trailing year
1.4
Multi-Platform Reputation
8.5/10

Rated on 2 platforms — Google 5.0, Yelp 5.0; ratings agree

Website Quality
4.3/5

HTTPS enabled · PSI mobile 72/100 · accessibility 94/100 · Safe Browsing clean · contact email published · 5 key pages (about, services, contact, reviews)

HTTPSHTTPS enabled
0.5
Mobile + Core Web VitalsPSI mobile score 72/100 · LCP 6457ms · CLS 0.00
0.9
Published contact emailContact email on file (service@galaxyplumbingservices.com)
0.5
Page presenceFound: about, services, contact, reviews, team
1.0
Schema.org LocalBusinessNo LocalBusiness schema.org markup on home page
0.0
Content depthContent not measurable (site blocks automated fetch)
n/a
Safe BrowsingClean — no Google Safe Browsing flags
0.5
AccessibilityLighthouse accessibility 94/100
0.5
Local SEO Visibility
6.8/12

Not in the Google Maps local top results

Business Longevity
4.9/12

~5.6 years on Google Maps (from total-reviews ÷ monthly rate)

Awards & Recognition
6/12

Verified: BBB A+ (accredited)

Brand Strength
5/10

~153 reviews across 2 platforms

Service Area Coverage
9/10

Mentions 10 service areas on home page (e.g. burnaby, coquitlam, langley, new westminster, north vancouver)

Consumer Trust Indicators
6.2/10

On 1 extra platforms; reachable by website, email, phone

Social Media Presence
3/5

6 platforms linked: Facebook, Instagram, LinkedIn, TikTok, X, YouTube

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5.0

151 Reviews

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S

By Stamatia Douvelos on Jun 23, 2026 Verified by Google

Excellent service from start to finish. Communication was clear, the appointment was easy to set, and the plumber arrived exactly when scheduled. The issue was diagnosed and fixed on the spot, no delays or return visits needed. Everything was explained to me patiently and in detail so I understood exactly what the problem was and how it was resolved.

Truly great service. Thank you very much Galaxy Plumbing & Heating and thank you Sim! I will definitely be recommending their team!

A

By Angel on Feb 18, 2026 Verified by Google

Roger is truly exceptional!! I had a problem with my sink where it wasn’t draining properly and he was able to fix it right up. Quick to respond, efficient, honest, and hilarious. I highly recommend him for all your plumbing needs.

J

By JYC on Jan 30, 2026 Verified by Facebook

⭐️⭐️⭐️⭐️⭐️
Extremely professional and honest service. Even late at night, they were responsive and willing to help, taking the time to diagnose the issue with us over a video call. Although the problem couldn’t be resolved and we needed to go back to the original furnace company, they were upfront and kind enough not to charge so we wouldn’t waste money. Truly appreciated their integrity and care. We will definitely switch to their service!

S

By Su Behrmann on Dec 30, 2025 Verified by Google

Couldn’t be happier with our new vanity and Niko’s skilled work. Roger is an absolute delight to communicate with and we will be loyal clients from now on! Call them today; you won’t regret it.

S

By Su Behrmann on Dec 30, 2025 Verified by Google

Couldn’t be happier with our new vanity and Niko’s skilled work. Roger is an absolute delight to communicate with and we will be loyal clients from now on! Call them today; you won’t regret it.

T

By T L on Dec 22, 2025 Verified by Google

I wish I could give Galaxy Plumbing 10 stars instead of 5! Roger and Sim were so helpful, fitting our toilet replacements in within a short time frame. They are friendly, professional and knowledgeable, and Roger was always quick to respond by text. Sim did the replacements quickly and we couldn't be happier with the work. Highly recommend!

T

By T L on Dec 22, 2025 Verified by Google

I wish I could give Galaxy Plumbing 10 stars instead of 5! Roger and Sim were so helpful, fitting our toilet replacements in within a short time frame. They are friendly, professional and knowledgeable, and Roger was always quick to respond by text. Sim did the replacements quickly and we couldn't be happier with the work. Highly recommend!

D

By Dom M on Dec 22, 2025 Verified by Google

After almost a week of dishes piling up while trying to find a reputable plumber so close to the holidays, we finally have our kitchen sink back! 😃Roger was very quick to respond when we requested service and was able to send someone out on the next business day. Mickael was punctual, friendly, and professional. He immediately got to work and cleared the tough clog within the first hour. He even had time to share some maintenance tips which were greatly appreciated. Thank you Galaxy Plumbing!

A

By Allison Mountstevens on Sep 28, 2025 Verified by Google

Roger and his team went above and beyond to provide exceptional customer service and professional excellence. I am currently doing a large-scale renovation on my home which requires many different plumbing-related items, over a few weeks. The knowledge, care, communication, transparent quote process and easy billing, not to mention the expert knowledge is a welcome breath of fresh air. I wouldn't hesitate to recommend Galaxy Plumbing and Roger Mak.

A

By Allison Mountstevens on Sep 28, 2025 Verified by Google

Roger and his team went above and beyond to provide exceptional customer service and professional excellence. I am currently doing a large-scale renovation on my home which requires many different plumbing-related items, over a few weeks. The knowledge, care, communication, transparent quote process and easy billing, not to mention the expert knowledge is a welcome breath of fresh air. I wouldn't hesitate to recommend Galaxy Plumbing and Roger Mak.

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