3.1
4.8
4.9Multi-Platform Reputation
7/10
Rated on 5 platforms — Google 4.8, Yelp 3.1, Facebook 4.8, HomeStars 4.8, TrustedPros 4.9; 1.8-star spread between them
Since 1996, family-owned WaterWorks Plumbing & Drains has serviced over 30,000 GTA homes — waterproofing, drain cleaning, water filtration, full installs. Rarer still is where the 4.8-star reputation holds: consistently across Google, Yelp, Facebook, HomeStars and TrustedPros, a breadth few competitors match.
4.8★ from 542 Google reviews
Rated on 5 platforms — Google 4.8, Yelp 3.1, Facebook 4.8, HomeStars 4.8, TrustedPros 4.9; 1.8-star spread between them
Has a website and a published email on its own domain
Not in the Google Maps local top results
~23.5 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
~2,892 reviews across 5 platforms
2 Google Business locations across 2 cities (Etobicoke, North York) · Mentions 8 service areas on home page (e.g. ajax, etobicoke, markham, oakville, pickering)
On 4 extra platforms; reachable by website, email, phone
6 platforms linked: Facebook, Instagram, LinkedIn, TikTok, X, YouTube · ~70 Facebook reviews
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By Gord Spurrell on Jul 7, 2026 Verified by Google
We had a slow steady leak from our kitchen drain. Called waterworks and they had Alija come the next day. He is very pleasant and did a fantastic job fixing our leak. Highly recommended!
By Gord Spurrell on Jul 7, 2026 Verified by Google
We had a slow steady leak from our kitchen drain. Called waterworks and they had Alija come the next day. He is very pleasant and did a fantastic job fixing our leak. Highly recommended!
By Maxfield Bradshaw on May 31, 2026 Verified by Google
Ethan from waterworks was fast, professional, and did excellent quality work. Answered all of my questions and even got the job done faster than expected. This is my 3rd time using the company, 100% recommended.
By Maxfield Bradshaw on May 31, 2026 Verified by Google
Ethan from waterworks was fast, professional, and did excellent quality work. Answered all of my questions and even got the job done faster than expected. This is my 3rd time using the company, 100% recommended.
By Alexa Samuels on May 1, 2026 Verified by Google
Michael was very helpful! We did a plumbing audit walk through during which he was able to troubleshoot minor issues in real time. Really appreciate the expertise. Thank you!
By Mohamudrashid Mohamed on Apr 29, 2026 Verified by Google
My name is Rashid, and I had an amazing experience with this company. Their service was outstanding truly a 10/10! I highly recommend them to anyone looking for quality and professionalism. Keep up the great work!
By Mohamudrashid Mohamed on Apr 29, 2026 Verified by Google
My name is Rashid, and I had an amazing experience with this company. Their service was outstanding truly a 10/10! I highly recommend them to anyone looking for quality and professionalism. Keep up the great work!
By JASON MCCURLEY on Apr 28, 2026 Verified by Google
Michael was good to work with. He assessed my toilet issue and fix it better then new. I appreciate how fast the job took from start to finish.
By Victoria Gzebb on Oct 10, 2025 Verified by Google
Was impressed from the get go - fabulous and clear communication about times, upfront pricing. The plumber was knowlegable and helpful, happy to troubleshoot and when things proved more complicated than they first appeared, presented our options clearly and without pressure. Payment was straightforward, with etransfer option. Immediately booked in for our new dishwasher installation and would enthusiastically recommend to anyone. As a homeowner having a roster of trusted technicians is key, and I am so greatful to know I have a plumber now that I can rely on - kinda hope something else breaks!
By Victoria Gzebb on Oct 10, 2025 Verified by Google
Was impressed from the get go - fabulous and clear communication about times, upfront pricing. The plumber was knowlegable and helpful, happy to troubleshoot and when things proved more complicated than they first appeared, presented our options clearly and without pressure. Payment was straightforward, with etransfer option. Immediately booked in for our new dishwasher installation and would enthusiastically recommend to anyone. As a homeowner having a roster of trusted technicians is key, and I am so greatful to know I have a plumber now that I can rely on - kinda hope something else breaks!
By Adam on Oct 2, 2024 Verified by Google
10/10 - Highly Recommend!
Michael was knowledgeable, professional, and did an excellent job installing the instant hot water tap next to my sink faucet. He even had a specialized drill to cut through my marble without any cracking, which I greatly appreciated. The installation was flawless!
Rapinder was equally fantastic, organizing everything and providing timely updates throughout the process. She made everything seamless.
Overall, a great experience with work completed to a very high standard. Thank you!
By Adam on Oct 2, 2024 Verified by Google
10/10 - Highly Recommend!
Michael was knowledgeable, professional, and did an excellent job installing the instant hot water tap next to my sink faucet. He even had a specialized drill to cut through my marble without any cracking, which I greatly appreciated. The installation was flawless!
Rapinder was equally fantastic, organizing everything and providing timely updates throughout the process. She made everything seamless.
Overall, a great experience with work completed to a very high standard. Thank you!
