Norm's Plumbing, Heating & Air Conditioning

A Nanaimo plumber known for honest, upfront pricing and dependable, repeat-customer service. They are on the list for consistent, well-reviewed work.

Why this 75.6/100 trust score — the facts behind each point

Trust Score75.6/100

Google Reputation

12.4/14

4.9★ from 3,346 Google reviews

Rating4.9★ from 3,346 reviews

4.2

Volume3,346 total Google reviews

4.2

Recency (last 90d)23 reviews in the last 90 days

2.8

Velocity (per month)~1.9 reviews/month over the trailing year

1.3

Multi-Platform Reputation

3.7/10

Rated on 4 platforms — Google 4.9, Facebook 4.8, TrustedPros 1.7, Yelp 3.0; 3.2-star spread between them

Website Quality

4.7/5

Has a website and a published email on its own domain

HTTPSHTTPS enabled

0.5

Mobile + Core Web VitalsPageSpeed not run for this business

n/a

Contact email on fileContact email on file (info@normsmobile.ca) — via website

0.8

Page presenceFound: about, contact, services, team

1.0

Schema.org LocalBusinessPublishes LocalBusiness / Plumber schema.org markup

0.5

Content depthRich content (9,757 chars on home)

0.5

Safe BrowsingClean — no Google Safe Browsing flags

0.8

Local SEO Visibility

11.6/12

Ranks #2 in Google Maps local results for Nanaimo

Business Longevity

9.5/12

~25.0 years on Google Maps (from total-reviews ÷ monthly rate)

Awards & Recognition

3.6/12

Not on Three Best Rated / BBB

Brand Strength

9/10

~3,494 reviews across 4 platforms

Service Area Coverage

7/10

2 Google Business locations across 2 cities (Nanaimo, Peterborough)

Consumer Trust Indicators

9/10

On 3 extra platforms; reachable by website, email, phone

Social Media Presence

5/5

4 platforms linked: Facebook, Instagram, TikTok, YouTube · ~139 Facebook reviews

Total Trust ScoreBased on 10 verified trust factors

75.6/100

Excellent

75.6% Trust Rating

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