4.8Multi-Platform Reputation
12.2/15
Rated on 2 platforms — Google 5.0, HomeStars 4.8; ratings agree
Plumber On The Phone serves the Ottawa area from Cumberland with a perfect 5-star record and a long local history. Customers single out clear communication and professional, capable work. A 63.4 N49 Trust Score earns it a place on Canada's Top 100 list.
5★ from 118 Google reviews
Rated on 2 platforms — Google 5.0, HomeStars 4.8; ratings agree
Has a working website
Ranks #5 in Google Maps local results for Ottawa
~17.0 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
Listed on n49 (#6276161)
~246 reviews across 2 platforms
Mentions 3 service areas on home page (e.g. barrhaven, orleans, ottawa)
On 1 extra platforms; reachable by website, email, phone
2 platforms linked: Facebook, Instagram
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By Mike R on Jan 25, 2026 Verified by Google
Rhéal was really good. He fixed and installed a few things for us at our new house. I was really anxious about a lot but he was consistent with his answers and reassuring. He did a really solid job.
I consulted other plumbers before Rhéal about our issues and they, and Rhéal, all had the same answers. His diagnosis and solutions are reliable. But what makes him stand out from the others was he was straight forward and doesn't put on an extra personality. Also much more affordable! I will be hiring again for future plumbing work. Thank Rhéal!
By Tim Hong on Dec 3, 2025 Verified by Google
Rheal has been amazing to work with from the moment I called to fixing two leaky toilets at my property. Upfront pricing, great communication and answered all of my questions.
I will definitely work with Rheal again for any of my plumbing needs. Thank you!!
By Stacey Van Buskirk on Jan 16, 2025 Verified by Google
Rhéal was super friendly & professional. We had a dishwasher installation that I thought would be tricky because it was outdated, but he knew what to do. He also helped us out with our water line for the fridge when we were struggling to hook it up and our suppliers let us down. 100% recommend. Will tell my friends on our journey of our kitchen reno.
By Sheldon Klootwyk on Jan 24, 2024 Verified by Google
Had an excellent experience with Rhéal. Needed my kitchen faucet replaced. Easy communication to set up a time that worked for me the next day. He was on time, professional, clean and did a great job. Pricing was transparent and very fair. All in all very satisfied with his work.
By Minjoon Lee on Nov 17, 2023 Verified by Google
Rheal was just amazing. We are currently renovating our house and Rheal did so many things for us, including replacing vanities, toilets, a bathtub, a shower, a dishwasher, etc. His job was always impeccable. Rheal pays great attention to details, and his work always amazed us. This is our first time renovating a house, so we did not have much knowledge, but Rheal explained the process very clearly and patiently. That gave us a peace of mind. We highly recommend Rheal!
