By Danielle Lemon on Jun 3, 2026 Verified by Google

Super fast and professional service. I called to inquire about replacing my hot water tank (not an emergency, just thought it was time), and they arranged to send someone out the next day - and then called to offer an even earlier appointment that day when they had a cancellation. Quincy called me on his way here and offered to quote me over the phone if I could send him some pictures of my old tank, so that he could arrive prepared and ready to work if I agreed with the quote. Once on site, he clearly and thoroughly explained the work he needed to do, including work to bring my tank up to code, and did a great job, leaving me with a brand new tank and the place as clean as he found it. My cats also thoroughly enjoyed him, lol. Thunderbird's pricing wasn't necessarily as cheap as AI and Reddit research suggested it would be, but for the quality of work, the replacement tank, and the prompt and professional service, it was very good value for money and I'm happy. Will definitely use Quincy and Thunderbird next time we need plumbing services.

By Mike Dimock on Jan 3, 2026 Verified by Google

We thought Brodie was excellent, seemed to really know what he was doing, had a plan for the removal of the Poly B and replace with Pex piping in our 3 story house and was very good at explaining the job.
Would definitely recommend Brodie and Thunderbird Plumbing for this type of project.

By Blair Hamilton on Dec 31, 2025 Verified by Google

We had Zach from thunderbird out to fix a leak. It was done quickly and efficiently with Zach arriving bang on time. While here we took the opportunity to have the tankless hot water system serviced and were helpfully directed to a fortis rebate to help with the cost of the service. Overall a positive experience and would recommend to others.

By Lea Tyrrell on Nov 20, 2025 Verified by Google

Michael from Thunderbird Plumbing Solutions Inc. in Victoria, BC continues to impress us every single time he shows up. This most recent visit was the second time he has rescued our home from what could have become a major plumbing disaster, and we honestly cannot say enough good things about him and the company he represents. Thunderbird Plumbing Solutions Inc. has built a reputation locally for being dependable, knowledgeable, and genuinely committed to helping homeowners feel confident and safe, and Michael is a perfect example of that standard.

From the moment he arrived, he was patient, attentive, and incredibly thorough. He walked us through what was happening behind the scenes with our system, pointed out issues we would never have noticed ourselves, and explained every step of the repair in clear, reassuring language. You can tell he takes real pride in his work. He double-checked everything, tested his repairs multiple times, and made sure we understood how to avoid future issues. His professionalism and calm presence made a stressful situation feel manageable, and that kind of support is priceless when you are dealing with plumbing trouble.

Thunderbird Plumbing Solutions Inc. has become our go-to because of people like Michael. The company delivers fast service, honest assessments, and truly skilled work, and treats customers with respect and care. Michael, in particular, goes above and beyond. We appreciate his dedication, his expertise, and his willingness to show up when we need him most. He is worth his weight in gold, and we would recommend both him and Thunderbird Plumbing Solutions Inc. to anyone in Victoria who wants reliable, high-quality plumbing service.

By Robin on Aug 18, 2025 Verified by Google

Thunderbird is a great company to work with. They were able to adapt with the changes of the project details. They got our new waterline in quickly and we had water flowing within 5 hours. They pricing was fair and their staff easy to work with.