Barrie is Black Forest territory now — the company's full-service plumbing, HVAC and electrical model, emergencies answered day or night, brought to Simcoe County as part of an eighteen-area network built since 2009. Its 172 reviews average 4.9 stars.

Why this 75.3/100 trust score — the facts behind each pointThe facts behind your trust score
Trust Score75.3/100
Google Reputation
11.2/14

4.9★ from 172 Google reviews

Rating4.9★ from 172 reviews
3.9
Volume172 total Google reviews
3.1
Recency (last 90d)25 reviews in the last 90 days
2.8
Velocity (per month)~2.2 reviews/month over the trailing year
1.3
Multi-Platform Reputation
8.3/10

Rated on 2 platforms — Google 4.9, Facebook 5.0; ratings agree

Website Quality
3.8/5

HTTPS enabled · PSI mobile 48/100 · accessibility 86/100 · Safe Browsing clean · contact email published · 4 key pages (about, services, contact, reviews)

HTTPSHTTPS enabled
0.5
Mobile + Core Web VitalsPSI mobile score 48/100 · LCP 16020ms · CLS 0.00
0.6
Published contact emailContact email on file (customerservice@blackforest.ca)
0.5
Page presenceFound: about, services, contact, reviews
0.8
Schema.org LocalBusinessNo LocalBusiness schema.org markup on home page
0.0
Content depthRich content (8,823 chars on home)
0.5
Safe BrowsingClean — no Google Safe Browsing flags
0.5
AccessibilityLighthouse accessibility 86/100
0.4
Local SEO Visibility
10.5/12

Not in the Google Maps local top results

Business Longevity
12/12

~6.6 years on Google Maps (from total-reviews ÷ monthly rate)

Awards & Recognition
5.4/12

Verified: BBB A+

Brand Strength
5.2/10

~195 reviews across 2 platforms

Service Area Coverage
9/10

18 service-area landing pages on site (e.g. aurora on, barrie on, bradford on, brechin on, east gwillimbury on)

Consumer Trust Indicators
6.2/10

On 1 extra platforms; reachable by website, email, phone

Social Media Presence
3.6/5

3 platforms linked: Facebook, Instagram, X · ~23 Facebook reviews

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4.9

171 Reviews

Write a Review
R

By Ross K. on Jul 2, 2026 Verified by Google

I called Black Forest a few days ago for an emergency plumbing repair after regular business hours. My phone call was answered immediately, and they were able to send a technician within an hour.

Todd was the technician that arrived to perform the plumbing work. Todd was very courteous, friendly, and knowledgeable. He completed the repair smoothly and very quickly.

I will definitely call Black Forest again for any future plumbing work.

Thank you!

J

By jakob thiesen on Jun 11, 2026 Verified by Google

Called Black Forest and they responded FAST on an AC maintenance need i had. Rene came within hours, was friendly, skilled and tidy. 10/10 great experience with this company.

J

By jakob thiesen on Jun 11, 2026 Verified by Google

Called Black Forest and they responded FAST on an AC maintenance need i had. Rene came within hours, was friendly, skilled and tidy. 10/10 great experience with this company.

Y

By Yvonne McDonnell on May 22, 2026 Verified by Google

So grateful to Black Forest plumbing. Matthew and Wes were amazing. Polite, professional and understanding of our situation. They were efficient and knew exactly what needed to be done. I would highly recommend this company and their plumbers. Thanks again and I will definitely utilize their services again if ever needed.

Y

By Yvonne McDonnell on May 22, 2026 Verified by Google

So grateful to Black Forest plumbing. Matthew and Wes were amazing. Polite, professional and understanding of our situation. They were efficient and knew exactly what needed to be done. I would highly recommend this company and their plumbers. Thanks again and I will definitely utilize their services again if ever needed.

L

By lisa stokl on Apr 29, 2026 Verified by Google

Todd did a great job, he explained how to take care of the filters for our reverse osmosis system and installed it, always pleased with Black Forest!

L

By lisa stokl on Apr 29, 2026 Verified by Google

Todd did a great job, he explained how to take care of the filters for our reverse osmosis system and installed it, always pleased with Black Forest!

L

By Lyndsay Lawson on Jan 24, 2026 Verified by Google

Thank you, Saxon, for your outstanding assistance today! Within less than four hours of my initial call, Saxon was on-site, had identified the issue, and provided a smart solution along with a temporary fix while we wait for the required parts to arrive. The responsiveness, professionalism, and quality of service were truly impressive. I’m very happy with the service received and will absolutely recommend Saxon of Black Forest to others in the future.

L

By Lyndsay Lawson on Jan 24, 2026 Verified by Google

Thank you, Saxon, for your outstanding assistance today! Within less than four hours of my initial call, Saxon was on-site, had identified the issue, and provided a smart solution along with a temporary fix while we wait for the required parts to arrive. The responsiveness, professionalism, and quality of service were truly impressive. I’m very happy with the service received and will absolutely recommend Saxon of Black Forest to others in the future.

K

By Ken Mercer on Jan 4, 2026 Verified by Google

Plugged kitchen sink pipe. Called Black Forest and they were very responsive. The plumber arrived on-time and worked to assess the issue. He used a snake multiple times and diagnosed that it was grease that was plugging the line. Following multiple attempts to clear the line with a snake he recommended another visit to add another cleanout in the line.
He arrived a couple of days later and installed the additional cleanout. He tried snaking the pipe multiple times again but no change. The snake would make it through but the plug did not change. He said the only option might be setting up an additional service for a hydro jet service.
I called another plumbing company and they arrived and assessed the same line. They said a snake would be of no use what-so-ever and used a chain snake with a grease cutting head and fully cleared the line in an hour.
Unfortunately Black Forest did not have the right tool for the job and I ended up paying $1000 plus for no solution.
Would not recommend...

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