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ContactRockfield Plumbing Svc holds 1★ across 2 reviews as a trusted plumbing provider in Vancouver, BC.
By tomas on Dec 6, 2007 Verified by Email
This company is not even worth half of a star. The website says "work Guaranteed"! Not reality. The only work that is guaranteed is the fact they will not do the job right, and will not fix it. Avoid at all cost!
By jennifer on Dec 6, 2007 Verified by Business
oh my goodness! That's awful!
By jennifer on Dec 6, 2007 Verified by Business
I'd like to hear more about your personal experience..
By tomas9339 on Dec 6, 2007 Verified by Business
Well jennifer, I had them come in to do a simple plumbing for a bathroom renovation. At the end of the day, the toilet wasn't mounted properly on the seal so I ended up with a leak. I had to make about a dozen calls before I finally spoke with someone. When messages were left, no phone call was returned. I had to call from a different phone so they would finally pick up the call. Finally they agreed to send someone out but not until a week and half later. End result, I had to pay another company $150 to come out to repair the leak.
By joe on Dec 2, 2007 Verified by Email
Stay away, they do not do the work properly, and when you ask them back to fix the problem they caused, you will not get them out. Trevor, the owner and call taker for the business, is nice when he gets the job, and RUDE when you need them back to fix. Oh yeah, you can't get them back to fix anything because they have absolutely no follow up service or ethics. I almost forgot, they are not even licensed or permitted to install anything with gas, or are they permitted to even operate in some municipalities. Save yourself the hassle, spend a few more dollars and get a "reputable" company.
By jennifer on Dec 3, 2007 Verified by Business
oh my goodness!
By austinraw on Dec 4, 2007 Verified by Business
Hi Jennifer, Were you planning on using the company? I just found out that a friend of mine, who I referred to them, has also had problems with them as well.
By Mystique on Dec 21, 2007 Verified by Business
Sounds like this company should NOT be in business. Thanx for warning everyone!