2.3Multi-Platform Reputation
3.9/10
Rated on 5 platforms — Google 4.0, Facebook 3.0, Houzz 3.3, Yelp 2.3, YellowPages 5.0; 2.7-star spread between them
Craig Plumbing Centre holds 4★ across 54 reviews as a trusted plumbing provider in Thunder Bay, ON. The praise that keeps recurring: workmanship, punctuality, communication. It earns an N49 Trust Score of 61/100 in our independent review. Altogether it carries ~78 reviews across 5 platforms.
4★ from 54 Google reviews
Rated on 5 platforms — Google 4.0, Facebook 3.0, Houzz 3.3, Yelp 2.3, YellowPages 5.0; 2.7-star spread between them
HTTPS enabled · PSI mobile 65/100 · accessibility 92/100 · Safe Browsing clean · contact email published · 1 key page (about)
Not in the Google Maps local top results
~7.8 years on Google Maps (from total-reviews ÷ monthly rate)
Verified: BBB
~78 reviews across 5 platforms
Single Google Business listing — no multi-area signals
On 4 extra platforms; reachable by website, email, phone
3 platforms linked: Facebook, Instagram, LinkedIn · ~16 Facebook reviews
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By Jessica Walter on Jun 12, 2026 Verified by Google
⭐⭐⭐⭐⭐
Our family has been using Craig Plumbing for years. Always skilled, professional, reliable, and responsive. Excellent workmanship and service every time. Highly recommend!
By Jessica Walter on Jun 12, 2026 Verified by Google
⭐⭐⭐⭐⭐
Our family has been using Craig Plumbing for years. Always skilled, professional, reliable, and responsive. Excellent workmanship and service every time. Highly recommend!
By Gayle R on Jun 11, 2026 Verified by Google
Craig's plumbing has been phenomenal with my pool needs. I redid my pool shed and RJ was great at making bookings quickly so I was able to coordinate tradespeople. He answered my questions with patience always even after multiple calls. Jordan repiped everything beautiful including installing a new pump and filter. I found their prices for equipment to be fairly competitive. The pool opening was quick and well done.
I received first rate service and can't recommend them enough. Thanks guys!!
By C & D Zappitelli on Aug 8, 2025 Verified by Google
Wanted to thank Jordan, RJ and Curtis, the professional service they provided helped with my home installation, they were accommodating, flexible and conscientious. This group is my go to company for any plumbing work. Strongly recommend. Thank you for a job well done.
Regards
Claudio…
By C & D Zappitelli on Aug 8, 2025 Verified by Google
Wanted to thank Jordan, RJ and Curtis, the professional service they provided helped with my home installation, they were accommodating, flexible and conscientious. This group is my go to company for any plumbing work. Strongly recommend. Thank you for a job well done.
Regards
Claudio…
By Northern Computer Services on Jul 9, 2025 Verified by Google
A Trusted Partner for Quality, Service, and Reliability
As a local business serving Northern Ontario, we’ve had the pleasure of working with Craig Plumbing on multiple residential and commercial projects over the years — and they continue to impress every time.
From a B2B standpoint, Craig Plumbing stands out for their professionalism, responsiveness, and product knowledge. Whether it’s collaborating on a custom bathroom installation, coordinating pool and spa system requirements, or relying on their in-house water treatment expertise, their team consistently delivers high-quality results that reflect well on both our companies.
Their ability to handle everything from sourcing top-tier fixtures and spa components to handling installations with precision makes them an invaluable partner. Communication is always prompt and transparent, timelines are met, and the workmanship is solid — which, as any contractor or service provider knows, makes all the difference.
Craig Plumbing is not just a supplier — they’re a true partner who understands the importance of shared success. We confidently recommend them to any contractor, builder, or designer looking for a reliable, experienced company to support plumbing, pool, or spa projects across the Thunder Bay region.
By Northern Computer Services on Jul 9, 2025 Verified by Google
A Trusted Partner for Quality, Service, and Reliability
As a local business serving Northern Ontario, we’ve had the pleasure of working with Craig Plumbing on multiple residential and commercial projects over the years — and they continue to impress every time.
From a B2B standpoint, Craig Plumbing stands out for their professionalism, responsiveness, and product knowledge. Whether it’s collaborating on a custom bathroom installation, coordinating pool and spa system requirements, or relying on their in-house water treatment expertise, their team consistently delivers high-quality results that reflect well on both our companies.
Their ability to handle everything from sourcing top-tier fixtures and spa components to handling installations with precision makes them an invaluable partner. Communication is always prompt and transparent, timelines are met, and the workmanship is solid — which, as any contractor or service provider knows, makes all the difference.
Craig Plumbing is not just a supplier — they’re a true partner who understands the importance of shared success. We confidently recommend them to any contractor, builder, or designer looking for a reliable, experienced company to support plumbing, pool, or spa projects across the Thunder Bay region.
By C L on Jan 29, 2024 Verified by Google
Had a great experience with Craig's plumbing in ref to my washer and dryer install. Carlos and his partner had it hooked up and functioning within hours. I was very pleased with their workmanship and attention to detail. From the start of the job to the end I was kept well informed of any decision they had made. Thanks for the great service Curtis and your team!!
By Chris on Jan 4, 2024 Verified by Google
Our experience with Craig Plumbing has been great! Our bathroom was old and in desperate need of a renovation. The team at Craig Plumbing helped us through the many steps which were part of the process, from design to completion.
The whole project was less stressful largely because of their people. From day one of the demolition of our old bathroom to the final day of installation, we were very impressed with each member of the Craig Plumbing team. Everyone was polite, talented, and patient with us. They were very careful to minimize the impact on our home during the project.
A construction project succeeds largely because of the crafts people who dedicate themselves to doing the job right. It was wonderful to see how well the Craig team worked together. Having their own in-house talent makes a real difference. They coordinated the supply of flooring through Pierce Florcraft, and tiles through Anttila Tiles. Both of those companies gave us great service and helped us with our product choices.
You hear a lot of horror stories about renovations. We were so relieved that Craig Plumbing delivered what they promised! Their workmanship is excellent and we’re very happy with the finished product!
A big thank you to everyone at Craig Plumbing and their subcontracted electrician for all their hard work.
By Chris on Jan 4, 2024 Verified by Google
Our experience with Craig Plumbing has been great! Our bathroom was old and in desperate need of a renovation. The team at Craig Plumbing helped us through the many steps which were part of the process, from design to completion.
The whole project was less stressful largely because of their people. From day one of the demolition of our old bathroom to the final day of installation, we were very impressed with each member of the Craig Plumbing team. Everyone was polite, talented, and patient with us. They were very careful to minimize the impact on our home during the project.
A construction project succeeds largely because of the crafts people who dedicate themselves to doing the job right. It was wonderful to see how well the Craig team worked together. Having their own in-house talent makes a real difference. They coordinated the supply of flooring through Pierce Florcraft, and tiles through Anttila Tiles. Both of those companies gave us great service and helped us with our product choices.
You hear a lot of horror stories about renovations. We were so relieved that Craig Plumbing delivered what they promised! Their workmanship is excellent and we’re very happy with the finished product!
A big thank you to everyone at Craig Plumbing and their subcontracted electrician for all their hard work.