5Multi-Platform Reputation
8.5/10
Rated on 2 platforms — Google 5.0, TrustedPros 5.0; ratings agree
Thomas Pegg Plumbing & Heating Ltd holds 5★ across 7 reviews as a trusted plumbing provider in Ottawa, ON. The praise that keeps recurring: workmanship, punctuality, professionalism. It earns an N49 Trust Score of 52.8/100 in our independent review. Altogether it carries ~8 reviews across 2 platforms.
5★ from 7 Google reviews
Rated on 2 platforms — Google 5.0, TrustedPros 5.0; ratings agree
Has a website and a published email on its own domain
Not in the Google Maps local top results
~3.0 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
~8 reviews across 2 platforms
Mentions 5 service areas on home page (e.g. kanata, nepean, orleans, ottawa, stittsville)
On 1 extra platforms; reachable by website, email, phone
1 platforms linked: Facebook
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By Mohammed Abdelghani on May 16, 2025 Verified by Google
I appreciate a shop that genuinely do their best due diligence to help you without taking financial advantage of you. Unlike other shops I have spoken with, Deanna kindly worked with me to quote out the job without having to send someone in for inspection. I sent them all pictures/videos needed for the job, they gave me their best estimate in good faith, which turned out to be accurate. The gentleman came on time, fixed the problem, explained his work, and was honest all throughout. Thank you for your excellent job team!
By Mohammed Abdelghani on May 16, 2025 Verified by Google
I appreciate a shop that genuinely do their best due diligence to help you without taking financial advantage of you. Unlike other shops I have spoken with, Deanna kindly worked with me to quote out the job without having to send someone in for inspection. I sent them all pictures/videos needed for the job, they gave me their best estimate in good faith, which turned out to be accurate. The gentleman came on time, fixed the problem, explained his work, and was honest all throughout. Thank you for your excellent job team!
By Karen Mohindra on Mar 4, 2025 Verified by Google
Thank you for promptly fixing our house's plumbing issue and your expert recommendations for the old pipes.
By Karen Mohindra on Mar 4, 2025 Verified by Google
Thank you for promptly fixing our house's plumbing issue and your expert recommendations for the old pipes.
By Mark Julien on Sep 17, 2024 Verified by Google
Pegg Plumbing is fantastic. Knowledgeable people. Responsive. Always helpful. I run a small property management business in Ottawa and I couldn't ask for a better contact for my plumbing needs.
By Mark Julien on Sep 17, 2024 Verified by Google
Pegg Plumbing is fantastic. Knowledgeable people. Responsive. Always helpful. I run a small property management business in Ottawa and I couldn't ask for a better contact for my plumbing needs.
By Sherry Sauve on Jun 20, 2024 Verified by Google
I recently had an urgent plumbing issue and called Pegg Thomas A Plumbing & Heating. From start to finish, the experience was exceptional. Deanna, in particular, was incredibly responsive and helpful throughout the entire process. She promptly answered my call and scheduled a same-day appointment, ensuring that our problem was addressed as quickly as possible.
The plumber who arrived was professional, knowledgeable, and efficient. He diagnosed the issue swiftly and had everything fixed in no time. The quality of work was top-notch, and the customer service provided by Deanna made the entire experience stress-free.
I highly recommend Pegg Thomas A Plumbing & Heating for any plumbing needs. Their dedication to customer satisfaction and responsiveness, especially from Deanna, truly sets them apart. Thank you for providing such excellent service!
By Sherry Sauve on Jun 20, 2024 Verified by Google
I recently had an urgent plumbing issue and called Pegg Thomas A Plumbing & Heating. From start to finish, the experience was exceptional. Deanna, in particular, was incredibly responsive and helpful throughout the entire process. She promptly answered my call and scheduled a same-day appointment, ensuring that our problem was addressed as quickly as possible.
The plumber who arrived was professional, knowledgeable, and efficient. He diagnosed the issue swiftly and had everything fixed in no time. The quality of work was top-notch, and the customer service provided by Deanna made the entire experience stress-free.
I highly recommend Pegg Thomas A Plumbing & Heating for any plumbing needs. Their dedication to customer satisfaction and responsiveness, especially from Deanna, truly sets them apart. Thank you for providing such excellent service!
By Judy Casselman on Sep 8, 2023 Verified by Google
Paul was GREAT😀😀😀 and overall service from booking appointment to completion was beyond expectations. Thank you. Any opportunity, I will gladly make a referral to Pegg.
By Judy Casselman on Sep 8, 2023 Verified by Google
Paul was GREAT😀😀😀 and overall service from booking appointment to completion was beyond expectations. Thank you. Any opportunity, I will gladly make a referral to Pegg.