A Charlottetown plumber known for fast emergency response and clean, tidy workmanship. They are on the list for consistent, well-reviewed work.

Why this 58.7/100 trust score — the facts behind each point
Trust Score58.7/100
Google Reputation
6.8/14

4.7★ from 52 Google reviews

Rating4.7★ from 52 reviews
3.2
Volume52 total Google reviews
2.4
Recency (last 90d)2 reviews in the last 90 days
1.0
Velocity (per month)Roughly 0.2 review/month — review flow has dried up
0.2
Multi-Platform Reputation
9.5/10

Rated on 4 platforms — Google 4.7, Facebook 5.0, YellowPages 5.0, Yelp 5.0; ratings agree

Website Quality
0/5

No website on file

Local SEO Visibility
9/12

Ranks #4 in Google Maps local results for Charlottetown

Business Longevity
12/12

~25.0 years on Google Maps (from total-reviews ÷ monthly rate)

Awards & Recognition
3.6/12

Not on Three Best Rated / BBB

Brand Strength
6.2/10

~55 reviews across 4 platforms

Service Area Coverage
5/10

Single Google Business listing — no multi-area signals

Consumer Trust Indicators
5.5/10

On 3 extra platforms; reachable by phone

Social Media Presence
1.1/5

1 platforms linked: Facebook · ~1 Facebook reviews

Total Trust ScoreBased on 10 verified trust factors
58.7/100
Very Good

58.7% Trust Rating

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4.7

52 Reviews

Write a Review
L

By Lori Stratton on Apr 14, 2026 Verified by Google

Excellent Service! Called the pleasant lady on the phone, and the guys were out right away to fix some bathroom plumbing. Literally took less that 15 minutes. Very professional. Thanks very much.

C

By Carla Johnston on Jul 31, 2024 Verified by Google

Plugged sink drain for 3 days. First plumber tried his best but couldn't budge it was here for at least 2 hours (he didn't charge me - who does that anymore?) Recommended Douglas Moore Plumbing. Called on Monday was here at 10am on Tuesday morning gone by noon and all fixed. He even cleaned under the sink before he left. Totally impressed with the service!

P

By Penelope Graves on Sep 20, 2019 Verified by Google

After calling 3 plumbers on a Friday morning with a clogged sewer pipe who told me they were too busy to help me, the lady at Douglas Moore at 1230 pm got back to me in 15 min with "For a backed up sewer, we will be right there." I got the impression they were as busy as everyone else but they put me as a priority. I believe this is great customer service because I will gladly wait for them with my next non-emergency so they can help someone with a serious problem. By 130pm they were leaving my house with the problem fixed.That is 1 hr from the first call I made to them. They will now be my first and only call. Outstanding service.

C

By C. Carew on Jan 31, 2019 Verified by Google

Completely frozen sewar line and flooded bathrooms on New Years Eve in my year old mini-home....took them only a couple days to get there and I am really happy with their work, they were great to deal with and I’m so happy to have it fixed. They also gave me some great tips and fixed what the original plumber did to cause the issues in the first place. Hoping it’s the last of my issues with it all. Happy with price too- was expecting a much higher bill considering all the work they had to do. THANK YOU!!!

D

By Dwane Roach on Jul 26, 2018 Verified by Google

I tried for 3 weeks to just get an appointment for an estimate. I only wanted something scheduled so I could make arrangements to be home for when they came. I spoke with Gary and Bertha a number of times but the two could not get on the same page to get anything booked. I totally understand that it is busy, however, I also think that following up with clients is important. I was told many times I would be contacted and never was. :(

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Canada’s Top 100 Plumbing Companies 2026

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