MAX Faucets Verified by Uberall

By Julia and Jeff on Jul 21, 2026 Verified by Google

DO NOT BUY FROM MAX FAUCETS. WORST PRODUCT AND HORRIBLE CUSTOMER SERVICE.
I have never regretted a purchase more in my life. The product quality is incredibly cheap.

The exterior finish on our faucet is completely deteriorating and ruined. Their customer service is an absolute nightmare designed to exhaust you until you give up.

They force you to jump through endless hoops just to delay your claim. When you ask to speak to management to get things resolved, they flat-out refuse to escalate the issue because they know their products do not last.

They do not stand behind their warranty whatsoever. Save yourself the massive headache, stress, and wasted money.

Avoid this company at all costs and buy from a reputable brand that actually respects its customers.

By Yuliya Lutsenko (yuliyaluts) on Jul 9, 2026 Verified by Google

⭐⭐⭐⭐⭐

Customer service like this deserves recognition.

We purchased a luxury shower system from MAX Faucets as part of our new home renovation. Shortly after installation, we noticed that the finish on the shower head was peeling. I reached out to their support team with photos, and within a couple of days they reviewed the case, approved a warranty replacement, and even covered the shipping cost as a goodwill gesture.

The entire experience was professional, responsive, and hassle-free. While manufacturing defects can happen with any brand, what sets a company apart is how they respond when they do. MAX Faucets stood behind their product, and I truly appreciate that.

A special thank you to Adel Basta for the outstanding support throughout the process. I wouldn't hesitate to purchase from MAX Faucets again.

By Cory Sakai on Jul 4, 2026 Verified by Google

Good showroom in a compact space. They only really carry one brand but it looks to be very high quality, and nice especially considering it's Canadian. Prices are quite good. Adel was very friendly and helpful. The location is around the back of the building.

By Lynda O'Hagan on Mar 19, 2026 Verified by Google

Found Max Faucets on Google and made the hour plus drive to get to their showroom. Well worth the drive. The selection is plentiful. Many styles and colors. Adel was very knowledgable and we did not feel any kind of pressure from him. Ended up buying the taps, tub filler and shower system from him and we are thrilled with our purchase not to mention a fabulous price. And he had absolutely everything in stock. A great shopping experience, I highly recommend you stop in. Will be back when we do our kitchen reno!

By Warren Barrow on Mar 15, 2026 Verified by Google

My wife and I went to this store and purchased a rain shower head faucet, along with a tub spout and 2 sink faucets for our family washroom. The gentleman at the store was very helpful and was very welcoming to our family. He offered full support if my contractor had any issues. When installing the contractor ran into an issue here the button was not working properly but ended up troubleshooting the issue fairly quickly and fixed it button plastic piece was slightly off. We enjoy the one touch button controls and thermostatic controls along with a tucked away spout. Very modern. The value for money is good! We hope this lasts for a longtime.