Trust earned everywhere customers look: The Great Plumbing Co holds a five-platform review presence while working the north GTA from North York and Richmond Hill. It ranks #7 in Toronto's local results, with 297 reviews at 4.9 stars.

Why this 72.3/100 trust score — the facts behind each pointThe facts behind your trust score
Trust Score72.3/100
Google Reputation
11.6/14

4.9★ from 288 Google reviews

Rating4.9★ from 288 reviews
4.0
Volume288 total Google reviews
3.4
Recency (last 90d)24 reviews in the last 90 days
2.8
Velocity (per month)~2.2 reviews/month over the trailing year
1.3
Multi-Platform Reputation
9.9/10

Rated on 5 platforms — Google 4.9, Facebook 5.0, TrustedPros 5.0, Yelp 5.0, HomeStars 5.0; ratings agree

Website Quality
2.5/5

Has a working website

HTTPSHTTPS enabled
0.5
Mobile + Core Web VitalsPageSpeed not run for this business
n/a
Email on own domainNo published email found
0.0
Page presenceFound: about, services, contact, reviews, team
1.3
Schema.org LocalBusinessNo LocalBusiness schema.org markup on home page
0.0
Content depthVery thin content (0 chars on home)
0.0
Local SEO Visibility
8.9/12

Ranks #7 in Google Maps local results for Toronto

Business Longevity
9.6/12

~11.1 years on Google Maps (from total-reviews ÷ monthly rate)

Awards & Recognition
3.6/12

Not on Three Best Rated / BBB

Brand Strength
9.3/10

~832 reviews across 5 platforms

Service Area Coverage
7/10

2 Google Business locations across 2 cities (North York, Richmond Hill)

Consumer Trust Indicators
8.7/10

On 4 extra platforms; reachable by website, phone

Social Media Presence
1.2/5

~15 Facebook reviews

Total Trust ScoreBased on 10 verified trust factors
72.3/100
Excellent

72.3% Trust Rating

4.9

304 Reviews

Write a Review
P

By Pia Kallas-Harvey on May 8, 2026 Verified by Google

It was a great pleasure to have Jeff replace two sinks and the required plumbing in our home. He was prompt and timely for the estimate and for the work to be completed. He worked efficiently. The completed work was exemplary. Not a trace of dirt was left behind. Very reasonable pricing. Highly recommended!

L

By Lisa Leff on May 5, 2026 Verified by Google

Unbelievable service again from Jeff. From booking an assessment call out, to completing the work, Jeff is the consummate professional. Knowledgeable and skilled, he educated us on what to expect after replacing our main shut off valve.
I highly recommend Jeff and his team at The Great Plumbing Co, for all your plumbing needs. He won’t let you down!!

L

By Lisa Leff on May 5, 2026 Verified by Google

Unbelievable service again from Jeff. From booking an assessment call out, to completing the work, Jeff is the consummate professional. Knowledgeable and skilled, he educated us on what to expect after replacing our main shut off valve.
I highly recommend Jeff and his team at The Great Plumbing Co, for all your plumbing needs. He won’t let you down!!

K

By Kevon Headley on Apr 28, 2026 Verified by Google

Had a great experience with The Great Plumbing Co. Professional, responsive, and honest from start to finish. They explained everything clearly, arrived on time, and got the job done efficiently. Really appreciated the quality of work and friendly service from Hiree & Jeff. Would definitely recommend them to anyone looking for reliable plumbing services!

S

By Steve Wong on Mar 2, 2026 Verified by Google

My washroom basin was had a slow. It turned out the drain pipes in the wall had completely corroded and failed due to badly installed drain pipes that were sloped incorrectly resulting in residue not draining properly.
Jeff explained everything and fixed everything up.
Great service.

A

By A Mak on Feb 24, 2026 Verified by Google

Jeff was professional, friendly and knowledgable. I highly recommend. He came on the same day and earlier than we had scheduled to fix our leak issue. He answered all of our questions and asked if there were any other issues we had in the house. He gave us great suggestions and recommendations for prevention as well.

L

By Lisa Cox on Jan 28, 2026 Verified by Google

Had a great experience today with Jeff from The Great Plumbing Company! He arrived on time, quickly evaluated the issue, explained next steps and costing. Efficiently dealt with the issue. Very professional! All in all, very impressed with the service. Thank you Jeff for getting our water running today!

K

By Kenny Hilton on Jan 24, 2026 Verified by Google

Would recommend to anyone. Had my pipes freeze with this cold snap. When I called Jeff, he was extremely help and upfront on the call about time to fix, his time to arrive, and price. After booking, he was at my place in an hour, exactly as he stated, and fixed my problem in two hours. He was extremely professional and friendly, was upfront on pricing and plan of service, and was a great communicator throughout the fix. I was extremely happy and impressed with his service. I'd recommend him to anyone, and will be using their services whenever needed in the future.

K

By Kenny Hilton on Jan 24, 2026 Verified by Google

Would recommend to anyone. Had my pipes freeze with this cold snap. When I called Jeff, he was extremely help and upfront on the call about time to fix, his time to arrive, and price. After booking, he was at my place in an hour, exactly as he stated, and fixed my problem in two hours. He was extremely professional and friendly, was upfront on pricing and plan of service, and was a great communicator throughout the fix. I was extremely happy and impressed with his service. I'd recommend him to anyone, and will be using their services whenever needed in the future.

N

By Nykema Wright on Sep 12, 2025 Verified by Google

We received a recommendation from our neighbour who was happy with their work. We got an appointment and service the same day with multiple options to resolve the problem and friendly service. Quality work, done quickly. We’re very happy with their experience.

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Badges

Canada’s Top 100 Plumbing Companies 2026

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