With 4.7★ across 80 reviews, Accolade Heating and Air Conditioning is one of Delta, BC’s steadier plumbing names. Customers most often highlight its communication, professionalism, fair pricing. It earns an N49 Trust Score of 53.7/100 in our independent review. Mentions 3 service areas on site (e.g. delta, langley, surrey).

Why this 53.7/100 trust score — the facts behind each pointThe facts behind your trust score
Trust Score53.7/100
Google Reputation
10.1/14

4.7★ from 80 Google reviews

Rating4.7★ from 80 reviews
3.4
Volume80 total Google reviews
2.7
Recency (last 90d)Review timeline not fetched (custom lookup pending)
n/a
Velocity (per month)Velocity not computed (no review timeline)
n/a
Multi-Platform Reputation
3.6/10

Only rated on Google — no other platform to corroborate

Website Quality
3.9/5

HTTPS enabled · PSI mobile 84/100 · accessibility 92/100 · Safe Browsing clean · contact email published · 2 key pages (about, contact)

HTTPSHTTPS enabled
0.5
Mobile + Core Web VitalsPSI mobile score 84/100 · LCP 3311ms · CLS 0.02
1.1
Published contact emailContact email on file (james@accoladeheating.com)
0.5
Page presenceFound: about, contact
0.4
Schema.org LocalBusinessNo LocalBusiness schema.org markup on home page
0.0
Content depthRich content (11,398 chars on home)
0.5
Safe BrowsingClean — no Google Safe Browsing flags
0.5
AccessibilityLighthouse accessibility 92/100
0.5
Local SEO Visibility
6.2/12

Not in the Google Maps local top results

Business Longevity
8.9/12

Reviews cite years in business / family-owned

Awards & Recognition
5.4/12

Verified: BBB A+

Brand Strength
3.5/10

~80 reviews across 1 platforms

Service Area Coverage
6.5/10

Mentions 3 service areas on site (e.g. delta, langley, surrey)

Consumer Trust Indicators
4.9/10

On 0 extra platforms; reachable by website, email, phone

Social Media Presence
0.8/5

1 platforms linked: Facebook

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4.7

80 Reviews

Write a Review
G

By G Parhar on Dec 17, 2025 Verified by Google

Super awesome service James is really good. He know all the jobs super fast and excellent service on time. Very nice person. Great price happy to have them.

G

By G Parhar on Dec 17, 2025 Verified by Google

Super awesome service James is really good. He know all the jobs super fast and excellent service on time. Very nice person. Great price happy to have them.

S

By Sarah Reid on Jul 11, 2025 Verified by Google

After 12 years of having James maintain, repair and install anything required for our gas, heating and plumbing needs, I continue to highly recommend him. He is professional, incredibly thorough and educates us every step of the way so that we have a full understanding of the work that needs to be done. Having him do a full inspection and write up a report this time, gives us full confidence in the workings and what’s to be expected in the future for an older home. Greatly appreciated James!

S

By Sarah Reid on Jul 11, 2025 Verified by Google

After 12 years of having James maintain, repair and install anything required for our gas, heating and plumbing needs, I continue to highly recommend him. He is professional, incredibly thorough and educates us every step of the way so that we have a full understanding of the work that needs to be done. Having him do a full inspection and write up a report this time, gives us full confidence in the workings and what’s to be expected in the future for an older home. Greatly appreciated James!

R

By Rob Ancell on May 29, 2025 Verified by Google

James installed and has been servicing our Furnace, Central AC and Tankless water heater over the past few years. His attention to detail and level of transparency as well as dependability each year has been greatly appreciated.

R

By Rob Ancell on May 29, 2025 Verified by Google

James installed and has been servicing our Furnace, Central AC and Tankless water heater over the past few years. His attention to detail and level of transparency as well as dependability each year has been greatly appreciated.

B

By Brian Stevanak on Dec 25, 2023 Verified by Google

This is the place to call. James has been servicing our family’s boiler control unit for a few years now, both in repair & part replacement, as well as annual maintenance. It’s clear he knows his way around the systems, but what really stands out for us is that James is polite, honest, and accountable for his work. He stays on top of communication and even takes the time to explain details when asked. I’m happy to share that he has given our family peace of mind after each visit. Excellent experience overall!!

B

By Brian Stevanak on Dec 25, 2023 Verified by Google

This is the place to call. James has been servicing our family’s boiler control unit for a few years now, both in repair & part replacement, as well as annual maintenance. It’s clear he knows his way around the systems, but what really stands out for us is that James is polite, honest, and accountable for his work. He stays on top of communication and even takes the time to explain details when asked. I’m happy to share that he has given our family peace of mind after each visit. Excellent experience overall!!

M

By Matt Stewart on Aug 4, 2021 Verified by Google

As one of the most critical and expensive features of your home, the world of boilers and hot water systems is quite intimidating. Finding a trustworthy contractor is a daunting task, and I spent hours doing research online. I had in-home consultations from SIX highly recommended local HVAC companies, and after speaking with James from Accolade, he was my top choice before we even met.

From the very first phone call, James put me at ease. He never talked down to me, and was patient and willing to answer any questions I had, and even encouraged it. His estimate was the most detailed and reasonable, plus he was the only one that provided a breakdown for the cost of parts and labour.

James walked me through every step of the process and was able to install our new tankless hot water system and boiler on his own, in a little over a day. The system works great, looks cool (bonus points), and was a reasonable cost. More importantly, I'm happy I've found someone I trust for all of my family's HVAC needs for the future. I can't recommend James and Accolade Plumbing & Heating enough.

Thanks again James!

M

By Matt Stewart on Aug 4, 2021 Verified by Google

As one of the most critical and expensive features of your home, the world of boilers and hot water systems is quite intimidating. Finding a trustworthy contractor is a daunting task, and I spent hours doing research online. I had in-home consultations from SIX highly recommended local HVAC companies, and after speaking with James from Accolade, he was my top choice before we even met.

From the very first phone call, James put me at ease. He never talked down to me, and was patient and willing to answer any questions I had, and even encouraged it. His estimate was the most detailed and reasonable, plus he was the only one that provided a breakdown for the cost of parts and labour.

James walked me through every step of the process and was able to install our new tankless hot water system and boiler on his own, in a little over a day. The system works great, looks cool (bonus points), and was a reasonable cost. More importantly, I'm happy I've found someone I trust for all of my family's HVAC needs for the future. I can't recommend James and Accolade Plumbing & Heating enough.

Thanks again James!

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