Rated on 3 platforms — Google 4.9, HomeStars 4.6, Facebook 4.8; ratings agree

The Markham playbook, moved north: Preferred Plumbing Solutions' Richmond Hill branch extends Master Plumber Raphie Konsker's 18-year operation deeper into the GTA with the same quality-first approach. Its first 47 reviews average 4.9 stars.
4.9★ from 46 Google reviews
Rated on 3 platforms — Google 4.9, HomeStars 4.6, Facebook 4.8; ratings agree
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Not in the Google Maps local top results
~0.3 years on Google Maps (from total-reviews ÷ monthly rate)
Verified: BBB A+ (accredited)
~297 reviews across 3 platforms
Mentions 11 service areas on site (e.g. aurora, east york, markham, newmarket, north york)
On 2 extra platforms; reachable by website, email, phone
5 platforms linked: Facebook, Instagram, LinkedIn, TikTok, YouTube · ~50 Facebook reviews
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By Michael Konsker on Sep 2, 2026 Verified by Google

I had a new hot water heater installed today.
The Preferred Plumbing technicians were punctual, efficient and very cordial. They kept me abreast of what was happening. My furnace room now looks shiny and new and easy to look at without awkward piping every which way.
Best of all the crew prepped the path they were going to walk on and roll the hand truck with the hot water tank with protective waterproof runners and sheets right down the stairs and all the way to the basement and the furnace room.
Very diligent and caring.
I highly recommend Preferred Plumbing Solutions.
By Daniel Mardani on Aug 1, 2026 Verified by Google

We had a slow drain and a small leak that had started getting worse over time. The technician arrived on schedule, explained both issues clearly, and was able to take care of everything in one visit. Professional and efficient service.
By Dylan Prescott on Jul 26, 2026 Verified by Google

After moving into our new place, we realized there were a few plumbing issues that needed attention. What I liked was that they helped us figure out what was urgent and what could wait a bit. The advice felt honest and the work itself was done really well.
By Kevin Rosenberg on Jul 4, 2026 Verified by Google

Had someone come by for a leak under our kitchen sink and I honestly couldn't be happier with how it was handled. They arrived when promised, explained the issue clearly, and fixed everything the same day. Very respectful and professional service.
By Jimmy D on Jun 22, 2026 Verified by Google

George & Cedric were very knowledgeable did a great job!!! Showed up on time and cleaned up after the work was completed. Customer service was excellent
By Naomi Lidsky on Jun 16, 2026 Verified by Google

I had a wonderful experience with preferred plumbing. George and Cedric took care of everything with skill and expertise and they explained everything clearly before and after work. Thanks for an easy experience!
By Naomi Lidsky on Jun 16, 2026 Verified by Google

I had a wonderful experience with preferred plumbing. George and Cedric took care of everything with skill and expertise and they explained everything clearly before and after work. Thanks for an easy experience!
By Thamal Perera on Jun 5, 2026 Verified by Google

Amazing service. Very professional and courtesy plus plus.we were getting a sewr smell when AC turns on. There was a previous fix performed by a different plumber and we were still getting the smell hence called Preferred Plumbing service. They were precisely on time.took the time to check everything a document everything when troubleshooting. Very impressive service. Thank you Jeremy and Cedric for you courtious and professional approach.
By Thamal Perera on Jun 5, 2026 Verified by Google

Amazing service. Very professional and courtesy plus plus.we were getting a sewr smell when AC turns on. There was a previous fix performed by a different plumber and we were still getting the smell hence called Preferred Plumbing service. They were precisely on time.took the time to check everything a document everything when troubleshooting. Very impressive service. Thank you Jeremy and Cedric for you courtious and professional approach.
By Dishan W on Jun 3, 2026 Verified by Google

I've had Preferred plumbing come in for 3 different jobs now at my place and each time they leave high quality work behind and gives me a peace of mind. The only hesitancy I have had is the price associated, but they do a great job breaking down the quotations so I can pick and choose what i want done. The price is somewhat justified as the team here does a great job not taking short cuts and doing everything in a manner that fits all tasks to code. Plus the fact they operate very professionally, will tell you what works well in the house and suggestions for improvements in other areas.
Special shout out to Jeremy who does a fantastic job when it comes to customer service in addition to the skill. As well as Cedric and George as well who helped complete the last job to perfection!
By Courtney John-Reader on Jun 2, 2026 Verified by Google

Have had a few issues fixed in the last year and this company have been great as well as thorough in their work. Most recently, we had water through the living room ceiling and they were able to send someone out the next day to assess. George & Cedric found the issue with an older toilet and explained the problem and best solution as well as other options. They did the work really quickly and we were able to get back to our day within hours!
Even had an issue later with a piece on another tap cracking and as it was under their warranty, they actually came back out the same day to repair it. It was brilliant to see a company with such high standards for their work and a commitment to honouring their 2 year warranty, and again everything was resolved before the evening. Will definitely use them in future for any issues or any new plumbing work we need!
By Courtney John-Reader on Jun 2, 2026 Verified by Google

Have had a few issues fixed in the last year and this company have been great as well as thorough in their work. Most recently, we had water through the living room ceiling and they were able to send someone out the next day to assess. George & Cedric found the issue with an older toilet and explained the problem and best solution as well as other options. They did the work really quickly and we were able to get back to our day within hours!
Even had an issue later with a piece on another tap cracking and as it was under their warranty, they actually came back out the same day to repair it. It was brilliant to see a company with such high standards for their work and a commitment to honouring their 2 year warranty, and again everything was resolved before the evening. Will definitely use them in future for any issues or any new plumbing work we need!
By Sarah Konsker on May 19, 2026 Verified by Google

I am so impressed. Preferred Plumbing Solutions technician arrived on time. Gavi was very cordial and pleasant. He offered to answer any questions I may have. Performed the job diligently and neatly.
It works now with no leaks and it looks great. And what's best is, I had no clean up after he was done. Spotless.
By Sarah Konsker on May 19, 2026 Verified by Google

I am so impressed. Preferred Plumbing Solutions technician arrived on time. Gavi was very cordial and pleasant. He offered to answer any questions I may have. Performed the job diligently and neatly.
It works now with no leaks and it looks great. And what's best is, I had no clean up after he was done. Spotless.