Environmental Plumbing stands out in Ottawa for something plumbers don't always get credit for — tidiness — alongside professionalism and responsive communication. Covering Barrhaven, Kanata, Nepean and more, it holds a 4.9-star average over 142 reviews. Its 72.7 N49 Trust Score reflects a well-rounded, customer-first operation.

Why this 70.7/100 trust score — the facts behind each point
Trust Score70.7/100
Google Reputation
18.7/25

4.9★ from 137 Google reviews

Rating4.9★ from 137 reviews
6.9
Volume137 total Google reviews
5.3
Recency (last 90d)10 reviews in the last 90 days
3.9
Velocity (per month)~2.3 reviews/month over the trailing year
2.5
Multi-Platform Reputation
11.6/15

Rated on 4 platforms — Google 4.9, Facebook 3.8, TrustedPros 4.9, Yelp 4.4; 1.1-star spread between them

Website Quality
8.6/10

Has a website and a published email on its own domain

HTTPSHTTPS enabled
1.0
Mobile + Core Web VitalsPageSpeed not run for this business
n/a
Email on own domainPublished email is on the business's own domain
1.5
Page presenceFound: about, services, contact, reviews, team
2.5
Schema.org LocalBusinessNo LocalBusiness schema.org markup on home page
0.0
Content depthRich content (30,440 chars on home)
1.0
Local SEO Visibility
7.1/10

Ranks #7 in Google Maps local results for Ottawa

Business Longevity
2.6/5

~5.0 years on Google Maps (from total-reviews ÷ monthly rate)

Awards & Recognition
3/10

Not on Three Best Rated / BBB

N49 Trust Signals
3.8/5

Listed on n49 (#7117502)

Brand Strength
3.5/5

~177 reviews across 4 platforms

Service Area Coverage
4.5/5

Mentions 10 service areas on home page (e.g. barrhaven, gloucester, kanata, nepean, north york)

Consumer Trust Indicators
4.1/5

On 3 extra platforms; reachable by website, email, phone

Social Media Presence
3.3/5

3 platforms linked: Facebook, Instagram, YouTube · ~10 Facebook reviews

Total Trust ScoreBased on 11 verified trust factors
70.7/100
Excellent

70.7% Trust Rating

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4.9

142 Reviews

Write a Review
T

By Torrah Holland on Jun 1, 2026 Verified by Google

Excellent service from start to finish. The technicians were professional, on time, and completed the work efficiently. Very happy with the results and would gladly use Environmental Plumbing again.

E

By Edelweiss D'Andrea on May 29, 2026 Verified by Google

Connor was able to assess the cause of and repair two leaks (pex pipe, faucet fixture). I appreciated that he speculated about freezing temperatures affecting the leaks so I can take action to try to prevent further damage. He came the morning I called and was polite and friendly.

E

By Emilie M on Jan 9, 2026 Verified by Google

They came same day which was great!….however they charged me 500$ to replace a corroded bolt on my toilet tank, which only took them 4 minutes to replace… so that really felt like a rip off to me. They said they charge by the job and not by the hour so I asked if they can charge me the lowest flat rate they offer 300$), but they said no… not sure how replacing a corroded bolt is worth 500$

W

By Warren Wong on Oct 20, 2025 Verified by Google

My kitchen faucet was leaking each time I used it. So, I picked Environmental Plumbing because they have a BBB A+ rating. Booking an appointment was a simple phone call that was answered promptly. The person I spoke with did a good job of assessing what my problem was, and arranged an appointment convenient to me. The plumber they sent, Greg, was fantastic. He was very professional, courteous, and considerate. Greg solved the issue in a couple of hours. This included getting a new faucet. The repair went much faster than expected. Based on my first experience with Environmental Plumbing, I would highly recommend them.

A

By A T on Feb 20, 2025 Verified by Google

Both of my kitchen sinks were clogged. Nick was very kind and meticulous, I appreciated him checking multiple times to make sure the sink wasn't clogging and he also cleaned up after the work was done. I appreciated him informing me that I had 30 day service guaranteed and if the sink clogged again to call back.

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Badges

Canada’s Top 100 Plumbing Companies 2026

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