4.6Multi-Platform Reputation
8.5/10
Rated on 3 platforms — Google 5.0, HomeStars 4.6, Facebook 4.8; ratings agree
Niagara gets the Markham playbook: Preferred Plumbing Solutions' regional branch extends Master Plumber Raphie Konsker's 2004-founded operation to St. Catharines, Niagara Falls and eleven surrounding communities. The first 27 reviews hold a perfect 5-star average.
5★ from 27 Google reviews
Rated on 3 platforms — Google 5.0, HomeStars 4.6, Facebook 4.8; ratings agree
HTTPS enabled · PSI mobile 26/100 · accessibility 86/100 · Safe Browsing clean · contact email published · 4 key pages (about, services, contact, reviews) · schema.org markup
Ranks #5 in Google Maps local results for St. Catharines
~0.0 years on Google Maps (from total-reviews ÷ monthly rate)
Verified: BBB A+ (accredited)
~278 reviews across 3 platforms
Mentions 11 service areas on site (e.g. aurora, east york, markham, newmarket, north york)
On 2 extra platforms; reachable by website, email, phone
5 platforms linked: Facebook, Instagram, LinkedIn, TikTok, YouTube · ~50 Facebook reviews
Get a free, no-obligation quote from one of Plumbing’s most trusted teams.
By Melissa Caruso on Jul 11, 2026 Verified by Google
The technician arrived on time, identified the plumbing issue quickly, and had it fixed within a couple of hours. The service was professional the whole way through, and Maggie was excellent with communication before and after the visit.
By Mark Reynolds on Jun 16, 2026 Verified by Google
Had some hot water tank connections replaced along with a pressure issue fixed that we had been dealing with for a long time. Everything is working perfectly now and the customer service throughout was fantastic.
By Kimberly Foster on Jun 16, 2026 Verified by Google
Had a leak behind our washing machine repaired and the experience was great. The work was done quickly and efficiently, and our home was treated with respect. The office staff also made the scheduling process very smooth and easy.
By Kimberly Foster on Jun 16, 2026 Verified by Google
Had a leak behind our washing machine repaired and the experience was great. The work was done quickly and efficiently, and our home was treated with respect. The office staff also made the scheduling process very smooth and easy.
By Laura Jenkins on Jun 13, 2026 Verified by Google
We called for a clogged kitchen sink and the issue was resolved quickly and professionally. Friendly service, excellent workmanship, and great communication from the office team throughout the entire process.
By Matthew Evans on Jun 3, 2026 Verified by Google
Very impressed with the professionalism of this company. Gavi handled a complicated plumbing repair in our basement and the workmanship was excellent. The customer service from Maggie and the office team was equally impressive.
By Erica Monroe on May 19, 2026 Verified by Google
Absolutely outstanding experience. Cedric arrived on time, diagnosed the issue immediately, and had everything fixed within a couple of hours. Everyone from the office staff to the technicians were extremely professional. Maggie especially was wonderful with communication.
By Erica Monroe on May 19, 2026 Verified by Google
Absolutely outstanding experience. Cedric arrived on time, diagnosed the issue immediately, and had everything fixed within a couple of hours. Everyone from the office staff to the technicians were extremely professional. Maggie especially was wonderful with communication.
By Amanda Russo on May 15, 2026 Verified by Google
We recently moved into our new home in Niagara Falls and had a few plumbing issues come up unexpectedly. George was fantastic to work with, very professional, honest, and efficient. Also wanted to mention how wonderful the office staff were. Michelle made scheduling so easy and followed up afterward to make sure everything went smoothly. Excellent customer service all around.
By Amanda Russo on May 15, 2026 Verified by Google
We recently moved into our new home in Niagara Falls and had a few plumbing issues come up unexpectedly. George was fantastic to work with, very professional, honest, and efficient. Also wanted to mention how wonderful the office staff were. Michelle made scheduling so easy and followed up afterward to make sure everything went smoothly. Excellent customer service all around.
