Sustaining a perfect 5-star average over 978 reviews is a record few match at any size — Watermark Plumbing and Drains has done it across Toronto, Etobicoke, North York, Scarborough and York, with communication the theme customers name most.

Why this 68.8/100 trust score — the facts behind each pointThe facts behind your trust score
Trust Score68.8/100
Google Reputation
14/14

5★ from 960 Google reviews

Rating5★ from 960 reviews
4.2
Volume960 total Google reviews
4.2
Recency (last 90d)≥80 reviews in last 90 days (extrapolated from sample)
2.8
Velocity (per month)~26.6 reviews/month over the trailing year
2.8
Multi-Platform Reputation
9.3/10

Rated on 3 platforms — Google 5.0, Facebook 5.0, HomeStars 5.0; ratings agree

Website Quality
3.6/5

HTTPS enabled · PSI mobile 59/100 · accessibility 94/100 · Safe Browsing clean · 3 key pages (services, contact, team) · schema.org markup

HTTPSHTTPS enabled
0.5
Mobile + Core Web VitalsPSI mobile score 59/100 · LCP 11401ms · CLS 0.00
0.7
Published contact emailNo contact email found on the website
0.0
Page presenceFound: services, contact, team
0.6
Schema.org LocalBusinessPublishes LocalBusiness / Plumber schema.org markup
0.3
Content depthRich content (10,275 chars on home)
0.5
Safe BrowsingClean — no Google Safe Browsing flags
0.5
AccessibilityLighthouse accessibility 94/100
0.5
Local SEO Visibility
6.1/12

Ranks #16 in Google Maps local results for Toronto

Business Longevity
5.2/12

~3.0 years on Google Maps (from total-reviews ÷ monthly rate)

Awards & Recognition
6/12

Verified: BBB A+ (accredited)

Brand Strength
7.5/10

~1,111 reviews across 3 platforms

Service Area Coverage
6.5/10

Mentions 5 service areas on site (e.g. etobicoke, north york, scarborough, toronto, york)

Consumer Trust Indicators
7.2/10

On 2 extra platforms; reachable by website, phone

Social Media Presence
3.4/5

2 platforms linked: Facebook, Instagram · ~79 Facebook reviews

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5.0

994 Reviews

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B

By Bill Barclay on Jun 4, 2026 Verified by Google

Bradley arrived on schedule to follow-up on my request to Watermark to address some mostly minor plumbing issues. Smile on his face, very personable and helpful, and very efficient. Changed a few leaking taps and piping, checked the drain from the laundry tub, and checked a few other issues. I should add that Sarah and Stacey (office) were very helpful in scheduling this visit. I am very pleased with the service from Watermark and will contact them first for any future needs. Bill Barclay

S

By Sonya Gabbana on Apr 29, 2026 Verified by Google

I recently was in need of plumber to replace an old toilet and repair several leaky taps throughout my home... finding someone you trust to do plumbing work in your home is definitely not as easy as it sounds! I found Watermark Plumbing & Drains on one of my local facebook groups, specifically the newsletter "How Not to Call a Plumber" caught my attention.

I messaged, and Sarah responded within a few minutes! She provided some very insightful advice. Once my parts arrived, she scheduled me in for service the very next day!

Brad (& Andrew) arrived right on schedule and were both incredibly professional from start to finish. The toilet installation was seamless, and they took great care to ensure everything was properly sealed. I couldn't be happier with the results!!

Brads also quickly identified the issues with my leaking faucets and had them fixed in no time—it’s such a relief to finally have a quiet, leak-free house!

What impressed me most was their attention to detail and how clean they left the workspace. It’s rare to find such reliable and high-quality service. I would highly recommend them to anyone looking for a skilled plumber who gets the job done right the first time. I would highly recommended Watermark Plumbing!!

V

By Victoria Wood on Mar 6, 2026 Verified by Google

We had an excellent experience with Watermark Plumbing. They were very responsive to our questions leading into the plumbing appointment and Jeremy did a great job replacing our sump pump. He was on time, professional and knowledgeable.

We would definitely use their services again and would certainly recommend to others.

A

By Abhi Durge on Jan 5, 2026 Verified by Google

Very satisfactory experience! Stacey at the front desk gave information and answered my questions patiently, and was quick to follow up with the vendors about technology and availability.
Bradley installed the pump, also answered my questions enthusiastically and left the area clean but not before sharing some tips on how to check on the system periodically.
Definitely recommended!

D

By Dave Laird on Jan 5, 2026 Verified by Facebook

Jeremy Leigh helped us with an auxiliary sump pump/battery backup installation, as well as a tricky toilet install with a broken flange and a very tight fit. He was a pleasure to work with, and we are very pleased with the results! Would definitely recommend to friends & family.

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