Multi-Platform Reputation
4.5/10
Only rated on Google — no other platform to corroborate
North Vancouver, BC homeowners have rated SMR Plumbing and Heating 5★ across 109 reviews. Its reviews return to the same strengths — punctuality, professionalism, communication. Our 10-factor review gives it an N49 Trust Score of 53.1/100. Altogether it carries ~109 reviews across 1 platforms.
5★ from 109 Google reviews
Only rated on Google — no other platform to corroborate
Has a website and a published email on its own domain
Not in the Google Maps local top results
Reviews cite years in business / family-owned
Not on Three Best Rated / BBB
~109 reviews across 1 platforms
Single Google Business listing — no multi-area signals
On 0 extra platforms; reachable by website, email, phone
2 platforms linked: Facebook, Instagram
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By Bob H on Jun 2, 2026 Verified by Google
Had a leak in our tankless water heater which also caused a loss in hot water. Dave came by late in the day to get things going again, and Cole came by the next morning to fix the problem. Cole was also very helpful in a couple of other questions I had as well as tightening a loose water faucet. Very happy with SMR!
By Sandra Golightly on Feb 9, 2026 Verified by Google
We had excellent service from SMR. Our hot water tank needed replacement and we were unsure whether to go with a new tank or an on-demand system. Sean came by to look at the space – he arrived right on time, and provided us with the info we needed to make the decision. We decided to go with the on-demand system and they were able to schedule us in less than a week. The 2 technicians Dave and Cole were great, very friendly and professional. They showed up 10 minutes early, and worked straight through – were finished in under 6 hours. They did an excellent job, cleaned everything up and took away the old tank. We love our new system – great not to be dealing with running out of hot water! We would highly recommend SMR – they will definitely be our ‘go to’ plumbing service from now on.
By Sandra Golightly on Feb 9, 2026 Verified by Google
We had excellent service from SMR. Our hot water tank needed replacement and we were unsure whether to go with a new tank or an on-demand system. Sean came by to look at the space – he arrived right on time, and provided us with the info we needed to make the decision. We decided to go with the on-demand system and they were able to schedule us in less than a week. The 2 technicians Dave and Cole were great, very friendly and professional. They showed up 10 minutes early, and worked straight through – were finished in under 6 hours. They did an excellent job, cleaned everything up and took away the old tank. We love our new system – great not to be dealing with running out of hot water! We would highly recommend SMR – they will definitely be our ‘go to’ plumbing service from now on.
By Karen Obeck on Feb 6, 2026 Verified by Google
I was so pleased that SMR made an effort to adjust schedules today to fit me in as I had no heat or hot water. Dave was so great and diagnosed the issue right away and even took the time to explain the system to me. He also was able to look at a couple other minor things and I was so appreciative.
By Karen Obeck on Feb 6, 2026 Verified by Google
I was so pleased that SMR made an effort to adjust schedules today to fit me in as I had no heat or hot water. Dave was so great and diagnosed the issue right away and even took the time to explain the system to me. He also was able to look at a couple other minor things and I was so appreciative.
By jerry jeske on Jan 7, 2026 Verified by Google
Cole from SMR was by this am to look after my heating in my condo in Woodcroft. Installed new thermostat along with motor tha t operates valve. Happy with the experience.
By Richard Poliquin on Jan 1, 2026 Verified by Google
Our family is doing a major renovation of our house to convert it into a two generation home. This has required the installation of two heat pumps, one for the upper level of our home and the other for our new garden suite. Will and Sean have been very easy to work with from day one. They’ve taken the time to explain which heat pump systems would be the best choices for our project and described in great detail how these will work. The installation has been carried out promptly, for which we are grateful. We have been very impressed by SMR’s personnel and the quality of their work.
By Richard Poliquin on Jan 1, 2026 Verified by Google
Our family is doing a major renovation of our house to convert it into a two generation home. This has required the installation of two heat pumps, one for the upper level of our home and the other for our new garden suite. Will and Sean have been very easy to work with from day one. They’ve taken the time to explain which heat pump systems would be the best choices for our project and described in great detail how these will work. The installation has been carried out promptly, for which we are grateful. We have been very impressed by SMR’s personnel and the quality of their work.
By Victor Chorobik on May 14, 2025 Verified by Google
William and David did a great job installing our new dual heating/cooling system. Will took time to explain how to run and program our new setup. The work was done very professionally and within the estimated time frame. It was pleasure to have this team working on our project.
By Victor Chorobik on May 14, 2025 Verified by Google
William and David did a great job installing our new dual heating/cooling system. Will took time to explain how to run and program our new setup. The work was done very professionally and within the estimated time frame. It was pleasure to have this team working on our project.