Multi-Platform Reputation
12.5/15
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
Based in Ottawa, ON, Its Plumbing has earned 4.9★ across 79 reviews. Reviewers repeatedly call out its professionalism, punctuality, fair pricing. It ranks among Canada’s Top 100 Plumbing Companies with an N49 Trust Score of 58.8/100.
Google star rating (Bayesian-shrunk so a 5.0 from 8 reviews can’t outrank a 4.7 from 1,200), review volume, recency and velocity.
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
HTTPS, mobile performance (PageSpeed + Core Web Vitals), key pages, schema.org markup, a contact email, content depth and Safe Browsing.
Google Maps local-pack rank (or knowledge-panel presence) combined with review volume.
Years in business from domain-registration age, Google Knowledge Graph founding year, or “since 19xx / family-owned” cues in review text.
Listed on ThreeBestRated / BBB, plus award mentions (“Best of”, “Consumer Choice”) in reviews.
Whether the business is listed on n49 and/or surfaced as an n49 result in Google search.
Total review volume across all platforms and how many platforms carry the business.
Multi-location footprint: franchise brand, multiple Google Business listings, or service-area landing pages on the website.
Platform breadth, contactability (website / email / phone) and review volume.
How many social platforms the website links to, plus Facebook engagement.
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By Michael Jacino on May 27, 2026 Verified by Google
Shane and Reid recently installed a new toilet. When they ran into a flow issue they didn't hesitate to go up on the roof to blow out the vent stack and clean out the pipes. I love working with folks who don't hesitate to go beyond - Great job!
By Francois Larouche on Apr 16, 2026 Verified by Google
It's the second time I received their service and I'm always super satisfied! The service is great, clean and courteous. He always take time to explain what he is doing and offer solutions. Prices are really reasonable as well.
I will most definitely call them again if I ever need a plumber!
By Phil J on Oct 27, 2025 Verified by Google
We utilized their services for a Gas Hot water tank and our Furnace and AC. When we reached out, a reply came very quickly which was greatly appreciated. All installs went smooth and the service is professional and courtious. Furnace units wern't in abundance and Shane went out of his way to find a suitable one for our house at a market competitive/ reasonable cost. 100% reccommend them to others requiring gas & water services.
By Thomas Hartwig on Oct 26, 2025 Verified by Google
Few weeks back I had Shane come and repair the main waterline valve coming into my home! He came shortly after I called. Great guy! Awesome plumber. Highly recommend!
By Kevin Goyette on Apr 22, 2024 Verified by Google
Ryan, Shane and the team at Its Plumbing handled all the plumbing for our new build in 2023. Shane was great to deal with from always being responsive and willing to help us with fixture suggestions. They worked around our schedule and job was completed without any surprise costs. We are located in a rural area and they are able to handle the hot water tank, well water connection and the water softener system.
I will use them again in the future and would recommend them to family and friends.
