With 4.9★ across 280 reviews, Brian Plumbing & Heating is one of Edmonton, AB’s steadier plumbing names. Customers most often highlight its punctuality, professionalism, workmanship. It earns an N49 Trust Score of 52/100 in our independent review. Altogether it carries ~278 reviews across 1 platforms.

Why this 52/100 trust score — the facts behind each pointThe facts behind your trust score
Trust Score52/100
Google Reputation
12.4/14

4.9★ from 278 Google reviews

Rating4.9★ from 278 reviews
4.0
Volume278 total Google reviews
3.4
Recency (last 90d)Review timeline not fetched (custom lookup pending)
n/a
Velocity (per month)Velocity not computed (no review timeline)
n/a
Multi-Platform Reputation
4.2/10

Only rated on Google — no other platform to corroborate

Website Quality
4.3/5

Has a website and a published email on its own domain

HTTPSHTTPS enabled
0.5
Mobile + Core Web VitalsPSI mobile score 95/100 · LCP 2106ms · CLS 0.02
1.4
Contact email on fileContact email on file (info@jwbrian.com) — via website
0.8
Page presenceFound: about, contact, reviews, services
1.0
Schema.org LocalBusinessNo LocalBusiness schema.org markup on home page
0.0
Content depthRich content (7,398 chars on home)
0.5
Safe BrowsingClean — no Google Safe Browsing flags
0.8
Local SEO Visibility
7.3/12

Not in the Google Maps local top results

Business Longevity
4.8/12

No 'years in business' cues in its reviews

Awards & Recognition
3.6/12

Not on Three Best Rated / BBB

Brand Strength
4.5/10

~278 reviews across 1 platforms

Service Area Coverage
5/10

Single Google Business listing — no multi-area signals

Consumer Trust Indicators
5.5/10

On 0 extra platforms; reachable by website, email, phone

Social Media Presence
0.5/5

No social profiles found on site

Total Trust ScoreBased on 10 verified trust factors
52/100
Fair

52% Trust Rating

Ready to hire Brian Plumbing & Heating?

Get a free, no-obligation quote from one of Plumbing’s most trusted teams.

Contact

4.9

280 Reviews

Write a Review
A

By Ashley on Jun 28, 2026 Verified by Google

Can not say enough positive about our experience with Brian Plumbing. John was efficient, honest, kind and responded quickly to our query. Trustworthy, and got the job done on a Sunday when we needed it. Highly recommend- we even asked for a card to share with our family members when they need a plumber. Thanks John, it was such a pleasure to meet you!

G

By george richter on Jun 21, 2026 Verified by Google

During a period of heavy rainfall, we discovered that our sump pump had failed. John came to the rescue quickly, installed a new pump, and helped save us from a flooded basement. He was friendly, professional, efficient, and took the time to share his knowledge throughout the process. We really appreciated his expertise and excellent service. Thanks so much, John!

D

By Dave O on Apr 14, 2026 Verified by Google

We needed a new hot water tank and hired John to do the swap. He was extremely helpful, knowledgeable, and friendly throughout the entire process- from choosing the right replacement tank, to pointing out features and things to monitor to help keep it optimal. Punctual, really nice work, and great price. We will definitely keep John in mind for future plumbing and heating needs!!!

D

By Dave O on Apr 14, 2026 Verified by Google

We needed a new hot water tank and hired John to do the swap. He was extremely helpful, knowledgeable, and friendly throughout the entire process- from choosing the right replacement tank, to pointing out features and things to monitor to help keep it optimal. Punctual, really nice work, and great price. We will definitely keep John in mind for future plumbing and heating needs!!!

C

By Cliff Jewell on Apr 1, 2026 Verified by Google

I live in BC and own a condo in Edmonton. I found Brian plumbing & heating online in my search for a plumber, I chose them from a few I checked out. I have used them a few times and have been more than satisfied with the work, the price, and the clear communication. Most recently, I was in Edmonton preparing or condo for new tenants. I noticed a puddle of water under the sink. My friend stuck his head under the sink and determined the leak was coming from the shut off valve. One big problem we had was there was no shut off valve for the shut off valve in the condo. This would mean a very expensive repair involving shutting down the water to the entire 20 unit building. It was already evening and I was leaving the next day. I called John and explained the situation. He wanted a picture so I went and got him one. He then talked me through the repair and we fixed the shut off valve without removing it.

B

By Brittney Lastiwka on Feb 22, 2026 Verified by Google

We had a leak under our kitchen sink and he came quickly to replace both basket strainers. He was professional, efficient, and explained everything clearly so we understood exactly what was going on. The repair was done properly and our sink is no longer leaking.

What really stood out was his honesty and kindness. He went above and beyond to help us out. As a local neighborhood business owner, he genuinely cares about helping people and not just making a quick dollar, and that integrity is hard to find.

If you’re looking for a reliable plumber who stands behind his work and treats people fairly, I would absolutely recommend him.

B

By Brittney Lastiwka on Feb 22, 2026 Verified by Google

We had a leak under our kitchen sink and he came quickly to replace both basket strainers. He was professional, efficient, and explained everything clearly so we understood exactly what was going on. The repair was done properly and our sink is no longer leaking.

What really stood out was his honesty and kindness. He went above and beyond to help us out. As a local neighborhood business owner, he genuinely cares about helping people and not just making a quick dollar, and that integrity is hard to find.

If you’re looking for a reliable plumber who stands behind his work and treats people fairly, I would absolutely recommend him.

M

By Michael Chan on Dec 23, 2025 Verified by Google

Outstanding service from John! When our hot water tank stopped working in freezing temperatures, he showed up within 15 minutes and figured out the issue, John was kind, professional, and very knowledgeable. He handled the situation with integrity and never made us feel rushed or pressured. Truly someone you can trust! I would absolutely call him again. Thank you!

M

By Marta Anna on Aug 28, 2025 Verified by Google

John was great. I have an old house with a cellar door and steep stairs. First feat was finding a water tank that would fit, then getting the old one out and new one in. John found a tank in my budget, and together we got those tanks through. John was friendly and professional and the project turned out perfect.

M

By Marta Anna on Aug 28, 2025 Verified by Google

John was great. I have an old house with a cellar door and steep stairs. First feat was finding a water tank that would fit, then getting the old one out and new one in. John found a tank in my budget, and together we got those tanks through. John was friendly and professional and the project turned out perfect.

What to expect next from Brian Plumbing & Heating?

Answer some questions

Tell Brian Plumbing & Heating about your needs

Get a free quote

Know your total cost before hiring Brian Plumbing & Heating

Hire when ready

Review the details, and securely hire Brian Plumbing & Heating!

Contact

It’s free, with no obligation to hire.

Location

Additional Information

Report Incorrect Data Make an Update

Own this Business? Get Verified