Multi-Platform Reputation
13.6/15
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
Based in Victoria, BC, CCP Plumbing (Connor's Custom Plumbing) has earned 5★ across 27 reviews. In its reviews, professionalism, punctuality, fair pricing come up again and again. Our N49 Trust Score puts it at 51.9/100 — enough to make Canada’s Top 100 Plumbing Companies.
Google star rating (Bayesian-shrunk so a 5.0 from 8 reviews can’t outrank a 4.7 from 1,200), review volume, recency and velocity.
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
HTTPS, mobile performance (PageSpeed + Core Web Vitals), key pages, schema.org markup, a contact email, content depth and Safe Browsing.
Google Maps local-pack rank (or knowledge-panel presence) combined with review volume.
Years in business from domain-registration age, Google Knowledge Graph founding year, or “since 19xx / family-owned” cues in review text.
Listed on ThreeBestRated / BBB, plus award mentions (“Best of”, “Consumer Choice”) in reviews.
Whether the business is listed on n49 and/or surfaced as an n49 result in Google search.
Total review volume across all platforms and how many platforms carry the business.
Multi-location footprint: franchise brand, multiple Google Business listings, or service-area landing pages on the website.
Platform breadth, contactability (website / email / phone) and review volume.
How many social platforms the website links to, plus Facebook engagement.
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By T 16 on Jan 19, 2026 Verified by Google
Hot water tank replaced as well as shutoff valves for washer and dryer. Professional job completed. Thank you for your service
By Alex Cheshire on Nov 3, 2025 Verified by Google
Connor helped us redo our bathroom and installed a new bathtub, sink and fixtures. He did a wonderful job and was an absolute pleasure to work with. He was also an excellent communicator and his price was very competitive. Will absolutely be hiring CCP for our future projects going forward.
By TheWinterof63 on Oct 2, 2025 Verified by Google
We were thrilled with our experience with Connor's Custom Plumbing from start to finish. He responded quickly to our inquiry, came out the same day to assess the situation, answered all of our questions, did the work professionally as scheduled with no fuss and cleaned up before leaving. He was super easy to deal with, and his pricing was very reasonable. We will be recommending him to anyone looking for a plumber.
By Jennifer Whitfield on Apr 19, 2023 Verified by Google
Connor was able to address our issue quickly, changed some water filters, he is very personable and eager to help. He is very good with dogs (Sprockets now favourite plumber). Do not hesitate to call him for an estimate.
By sac on Sep 6, 2022 Verified by Google
I am very pleased with Connor's work! I had an old, leaky faucet and single sink that I've always hated. It wasn't worth sourcing out parts for my 40+ year old faucet, so we decided to upgrade my faucet and put in a double sink. I love it and can't stop looking at them both! Connor is honest, efficient, and put care into protecting my kitchen during the renovation.
