Multi-Platform Reputation
4.2/10
Only rated on Google — no other platform to corroborate
Rival Rooter holds 4.8★ across 39 reviews as a trusted plumbing provider in Victoria, BC. The praise that keeps recurring: punctuality, professionalism, workmanship. It earns an N49 Trust Score of 47.6/100 in our independent review. Altogether it carries ~38 reviews across 1 platforms.
4.9★ from 38 Google reviews
Only rated on Google — no other platform to corroborate
Has a website and a published email on its own domain
Not in the Google Maps local top results
Years in business from domain-registration age, Google Knowledge Graph founding year, or “since 19xx / family-owned” cues in review text.
Not on Three Best Rated / BBB
~38 reviews across 1 platforms
Single Google Business listing — no multi-area signals
On 0 extra platforms; reachable by website, email, phone
No social profiles found on site
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By Raymond Poole on Jun 17, 2026 Verified by Google
Sending a big shout out to Rival Rooter, for our most recent preventative storm drain cleaning. Sean and Chealsy are professional, knowledgeable, personable, and ensured that our experience was excellent. We will absolutely continue with them in the future, and highly recommend them to anyone looking for great service!
By Tricia-Lee on Jun 9, 2026 Verified by Google
⭐⭐⭐⭐⭐ Simply the best, better than all the rest!
I cannot say enough amazing things about Rival Rooter. They consistently go above and beyond for their clients every single time. Their service is top-notch, reliable, and completely stress-free. I wouldn’t recommend anyone else to look after your plumbing needs. If you want the job done right by the absolute best in the business, call them! 🙌💥
By Colleen O on Feb 24, 2026 Verified by Google
Thank you for saving our home! Exceptional emergency service. They were able to have to the city come and help out with a blocked pip and did all necessary tasks to ensure our home would not flood again. Thank you!!!
By Colleen O on Feb 24, 2026 Verified by Google
Thank you for saving our home! Exceptional emergency service. They were able to have to the city come and help out with a blocked pip and did all necessary tasks to ensure our home would not flood again. Thank you!!!
By Brian Severinsen on Feb 2, 2026 Verified by Google
I cannot recommend Rival Rooter enough. I called them at 2:00 PM on a Friday with a stressful sewer drain blockage, and their plumber, Garrett, was onsite within the hour.
Garrett worked diligently for two hours to diagnose the issue. Instead of leading me on, he honestly determined that the blockage was actually located within the municipality’s drain line. He took the time to explain exactly who I needed to contact at the city to get it fixed.
Thanks to his expert advice, I called the city and they had a crew working on the problem shortly after. To top it off, Rival Rooter even followed up with a phone call later to ensure everything was being taken care of.
By Brian Severinsen on Feb 2, 2026 Verified by Google
I cannot recommend Rival Rooter enough. I called them at 2:00 PM on a Friday with a stressful sewer drain blockage, and their plumber, Garrett, was onsite within the hour.
Garrett worked diligently for two hours to diagnose the issue. Instead of leading me on, he honestly determined that the blockage was actually located within the municipality’s drain line. He took the time to explain exactly who I needed to contact at the city to get it fixed.
Thanks to his expert advice, I called the city and they had a crew working on the problem shortly after. To top it off, Rival Rooter even followed up with a phone call later to ensure everything was being taken care of.
By Wendy Gough on Sep 12, 2025 Verified by Google
Just had a Horrible experience with a severely Rude worker. I'm in a rental, wasn't informed this guy was coming by. When I questioned him why he was in my yard, he was very rude and obnoxious. I was concerned because a man was in my yard, and I had No idea. Yes the property manager is to blame if they called him, but his Professionalism was Disgusting. He then was mouthing off to me !
Bad look. Bad business practice.
By blank Jod on Jun 30, 2025 Verified by Google
This is the second time we've used Rival Rooter's services. Our issue wasn't an emergency but was important and they dispatched Garrett to our home within a day. The task required work on a steep bank, digging to beyond a meter deep, and cutting rock to improve pipe routing. Garrett quickly managed the task and also prepared a report and managed invoicing and accepting payment onsite. We were more than satisfied last time they were here. This time we are delighted with the outcome and the very reasonable pricing.
By blank Jod on Jun 30, 2025 Verified by Google
This is the second time we've used Rival Rooter's services. Our issue wasn't an emergency but was important and they dispatched Garrett to our home within a day. The task required work on a steep bank, digging to beyond a meter deep, and cutting rock to improve pipe routing. Garrett quickly managed the task and also prepared a report and managed invoicing and accepting payment onsite. We were more than satisfied last time they were here. This time we are delighted with the outcome and the very reasonable pricing.
By Marion B on May 23, 2025 Verified by Google
Update May 2025
I finally bit the bullet and had Rival come in and do a big job, replacing sewer lines from my house to the city, as well as redirecting a storm line that was temporarily hooked to my sewer line, and connecting it to the city storm line. Very pleased with the work. This was a major project that saw my yard ripped apart. I have multiple beds with mature plants and bushes that were impacted. Nile let me know in advance what plants would be disrupted, giving me a chance to dig them up. Where his team had to dig up additional beds, they made an effort to lift flowers from their roots and set aside. While they did not guarantee anything would survive, they did their best, and they put everything back as best as possible. The job took 6 days, and they worked to limit disruptions to access to the washroom. They left my yard clean and orderly. The pricing was fair. Again, highly recommend.
Update - Sept 2024
Just had Rival Rooter in again. This time for a kitchen faucet issue. Called at 8 am and they were here at 10! Quickly diagnosed the issue and fixed it. Once again, fast, well priced, and simply lovely people show up at your door. Highly, highly recommend!
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Had a completely plugged toilet and tub. I called this morning and they had someone come out shortly after 9 am. Garret was polite, thorough, clean and did an excellent job. Highly recommend!