Multi-Platform Reputation
0.6/10
Only rated on Google — no other platform to corroborate
An Abbotsford plumber known for honest, upfront pricing and clean, tidy workmanship. They are on the list for consistent, well-reviewed work.
3.7★ from 23 Google reviews
Only rated on Google — no other platform to corroborate
Has a working website
Not in the Google Maps local top results
~9.0 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
~23 reviews across 1 platforms
Mentions 7 service areas on home page (e.g. burnaby, coquitlam, delta, langley, richmond)
On 0 extra platforms; reachable by website, phone
2 platforms linked: Facebook, LinkedIn
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By Alex Epp on May 13, 2026 Verified by Google
Outstanding company to deal with! Their septic trucks are well outfitted for any task, The team was knowledgeable, easy to communicate with, and delivered excellent customer service from start to finish. Quality workmanship and reliability you can count on - highly recommend to anyone needing a dependable septic tank solution with friendly service!
By William Cavers on Sep 24, 2023 Verified by Google
On Thursday, September 21st, Mark and Rachael arrived and did my septic tank. They were very knowledgeable and friendly. It is because of people like this that I turn to McRae's everytime I need their services.
Judith
By Curtis Fong on Oct 27, 2021 Verified by Google
Dan came out to power wash and vaccum out a poo sump. He was on time, super friendly and professional. He took extra effort to insure that it was as clean as possible for me to enter. From one business owner to another, keep Dan. He's great
By Shannon McMahon on Sep 8, 2021 Verified by Google
I would not use this company for further services. I had used them in the past but this time I was very disappointed. I made an appointment, waited for 2 weeks only for them not to show up. I called to ask what happened and the office person was rude, not helpful and pretty much hung up on me when I asked to speak to someone that could explain why there was no record of the appointment I booked. There was no looking into it, no apology for the mix up and no offer of an explanation. Some basic customer service would have been appreciated and expected. I want to deal with businesses that appreciate and want my business--not ones that clearly don't care whether they get it or not.
By karen allison on Mar 20, 2019 Verified by Google
Terrible service - promised service for this morning - no one showed up. Phoned at noon and was assured someone would be here this afternoon. Phoned at 6:30 and given a lame excuse - trucks broke down and we were super busy. All that was needed was honesty - admit there are issues so someone can get on with their day. Would never use this company - service is everything and they couldn't even bother to be honest or phone waiting customers to advise them of the situation. I only gave one star to allow the post - I would give them no stars :(
