Derksen Plumbing & Heating (AB) Ltd.

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Derksen Plumbing & Heating (AB) Ltd. serves Edmonton, AB and the surrounding area. Ask its customers and you’ll hear about professionalism, workmanship, communication. It carries an N49 Trust Score of 51.1/100 across our 10-factor review.

Why this 51.1/100 trust score — the facts behind each pointThe facts behind your trust score
Trust Score51.1/100
Google Reputation
4.9/14

4★ from 39 Google reviews

Rating4★ from 39 reviews
2.3
Volume39 total Google reviews
2.2
Recency (last 90d)No new Google reviews in the last 90 days
0.0
Velocity (per month)Roughly 0.3 review/month — review flow has dried up
0.3
Multi-Platform Reputation
6.7/10

Rated on 2 platforms — Google 4.0, Facebook 5.0; 1.0-star spread between them

Website Quality
3.6/5

HTTPS enabled · PSI mobile 55/100 · accessibility 79/100 · Safe Browsing clean · 5 key pages (about, services, contact, reviews)

HTTPSHTTPS enabled
0.5
Mobile + Core Web VitalsPSI mobile score 55/100 · LCP 8727ms · CLS 0.11
0.7
Published contact emailNo contact email found on the website
0.0
Page presenceFound: about, services, contact, reviews, team
1.0
Schema.org LocalBusinessNo LocalBusiness schema.org markup on home page
0.0
Content depthRich content (3,160 chars on home)
0.5
Safe BrowsingClean — no Google Safe Browsing flags
0.5
AccessibilityLighthouse accessibility 79/100
0.4
Local SEO Visibility
9.2/12

Not in the Google Maps local top results

Business Longevity
6.3/12

~9.8 years on Google Maps (from total-reviews ÷ monthly rate)

Awards & Recognition
3.6/12

Checked BBB / ThreeBestRated / Consumer Choice registries — not listed

Brand Strength
4/10

~44 reviews across 2 platforms

Service Area Coverage
5/10

Single Google Business listing — no multi-area signals

Consumer Trust Indicators
4.9/10

On 1 extra platforms; reachable by website, phone

Social Media Presence
3/5

3 platforms linked: Facebook, Instagram, LinkedIn · ~5 Facebook reviews

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4.0

39 Reviews

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G

By Google reviewer

Do not call Derksen if you have a steam boiler issue. We hired them to diagnose and fix a banging radiator problem — a fairly common steam heating issue. The technician who showed up clearly had no idea what he was dealing with. He wandered around, offered no confident diagnosis, and after two hours of hiding in the ba…

G

By Google reviewer

Il start out by saying that the plumber was very professional and did a great job on the plumbing repair in my house. The manager however was unprofessional and rude. I had a few questions about my surprisingly high invoice after the work that was completed and received a rude email from him. I was told if I was not ha…

G

By Google reviewer

Roads are pure ice today and you've got a company truck speeding and agressively weaving in and out of traffic on Dugald at 4pm. Can't even trust their employees to drive safely while in a branded truck, wouldn't trust them with my home.

G

By Google reviewer

Zero stars from me! Doerksen Plumbing sent someone out to estimate what I needed done. He said he'd get back to me early the next week. I never heard from them again. I called, I spoke to Andy who answers the phone, I left messages and nothing. Over 2 weeks later and no one got back to me. They are a big waste of your…

G

By Google reviewer

Had a plumber come uninstall and install a new dishwasher. He came early, got a phone call to let me know he could come before my appointment. He was clean and courteous. He leveled and tested the machine before leaving. Also fixed a leak from a different hose at the same time. Highly recommend Derksen plumbing. Jamie…

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