2.8Multi-Platform Reputation
5.5/10
Rated on 3 platforms — Google 4.8, Facebook 4.8, Yelp 2.8; 2.0-star spread between them
A Calgary plumber known for honest, upfront pricing and clean, tidy workmanship. They are on the list for consistent, well-reviewed work.
4.8★ from 837 Google reviews
Rated on 3 platforms — Google 4.8, Facebook 4.8, Yelp 2.8; 2.0-star spread between them
Has a website and a published email on its own domain
Not in the Google Maps local top results
~25.0 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
~920 reviews across 3 platforms
Single Google Business listing — no multi-area signals
On 2 extra platforms; reachable by website, email, phone
2 platforms linked: Facebook, Instagram · ~70 Facebook reviews
Get a free, no-obligation quote from one of Plumbing’s most trusted teams.
By Harold/Betty Freeman on Mar 30, 2021 Verified by Google
Derek was on time and courteous. Reviewed the project with owner and explained the job to be done, options and pricing. Job site was cleaned before he left.
By June Barrett on Nov 12, 2020 Verified by Email
Excellent service. Scott was friendly and knowledgeable
By Copper Jay on Aug 16, 2012 Guest Review
Bryan did a superb job in the kitchen fawcet and ToTo toilet installations. Very obliging, everything cleaned up, and I am very pleased with Bryan, Tiffany and Neptune Plumbing. Cheers Arnold Aug 16/12.
By mozart on Aug 9, 2012 Verified by Email
I would have gone with a 5 star but plumbler forgot to turn the water back on fully. I phoned company back mentioning low water pressure and whistling noise from shower. Unable to send a technician that day. I spent an anxious day until husband came home and determined the problem.
By Magenta Tasmanian-Devil on Apr 26, 2012 Guest Review
Great service. I would recommend Neptune and Bryan to any person in need of home plumbing service!
By Chamoisee Chickadee on Aug 19, 2011 Guest Review
Had the pleasure of our first job performed by your Company and we will pass your name on to friends & family.
The service we received from your Service Plumber,Bryan
was excellent, prompt and very curtious; there was minimal noise and no mess whatsoever left in the bathrooms.
We are extremely happy with the work he did and he spent time explaining about the very high Water Pressure that is present
in our home and how it can be fixed, if we wish to persue it.
Regards, Judy Lewis
By jerryo on Mar 23, 2011 Verified by Email
Recently had a water heater installed and was not happy with how you get to pricing. The system they have is opportunistic. When you try to get a budget price over the phone they skirt this issue and state they have to come out and give you a quote for $69.00. When I state that I have a budget already, they do not want to get into pricing and want you to commit to a service call. Since I had limited options and needed service, I fell into this trap and paid $560.00 more (50% higher) than my other estimate. I was a stupid consumer and that is my fault. After I told this story at work, a colleague at work stated that is why he never used them because he experienced the same thing --- obviously he was smarter than me.
I will not recommend Neptune because of this practice and will not use them in my personal or business dealings in the future
By swanbec on Mar 3, 2011 Verified by Email
Five stars for Bryan at Neptune! What a great representative for your company. Bryan is knowledgeable, and informative. His work ethic is strong, and he tidies up after himself! I am impressed with the professional job done removing, and installing my new water heater and humidifier I will be using your services again, Neptune. Thank you Bryan!
By Lavender Irukandji-jellyfish on Feb 27, 2011 Guest Review
good service but very expense. They charge by service versus by hour + materials. I was charged $400 for one hour of actual service time. Material costs were negligible.
