Multi-Platform Reputation
5.2/10
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
Clearly Plumbing & Drainage holds 3.6★ across 14 reviews as a trusted plumbing provider in Surrey, BC. Customers most often highlight its workmanship, communication, professionalism. That track record earns an N49 Trust Score of 53.5/100 and a place in Canada’s Top 100 Plumbing Companies.
Google star rating (Bayesian-shrunk so a 5.0 from 8 reviews can’t outrank a 4.7 from 1,200), review volume, recency and velocity.
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
HTTPS, mobile performance (PageSpeed + Core Web Vitals), key pages, schema.org markup, a contact email, content depth and Safe Browsing.
Google Maps local-pack rank (or knowledge-panel presence) combined with review volume.
Years in business from domain-registration age, Google Knowledge Graph founding year, or “since 19xx / family-owned” cues in review text.
Listed on ThreeBestRated / BBB, plus award mentions (“Best of”, “Consumer Choice”) in reviews.
Total review volume across all platforms and how many platforms carry the business.
Multi-location footprint: franchise brand, multiple Google Business listings, or service-area landing pages on the website.
Platform breadth, contactability (website / email / phone) and review volume.
How many social platforms the website links to, plus Facebook engagement.
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By Victoria Lilly on Jun 10, 2026 Verified by Google
These guys were great. They were honest and transparent with work needing to be completed and pricing. I was very pleased with the entire process. I would recommend Clearly to anyone in the lower mainland.
By cel mar on Nov 21, 2025 Verified by Google
Trevor the lead boss plumber very helpful replied at once when I call or text him excellent customer service even week end doesnt ignore our plumbing sump concern relocation in our area very polite which is seldom now a days 😀👍Highly Recommend this guy asset to your company and also HARJAPJIT he is very polite I am happy that no mess after they did the job in our basement with his co worker Lovekeran last june 19 2025 😀 -Thanks -ANA -Ganymede Drive Burnaby @Simon Fraser Village
By Mike Cahill on Nov 28, 2024 Verified by Google
Hey folks, Word to the wise do not use this company. They will initiate work, string out The project, and then charge you extra money for additional quality control and follow ups that you inevitably will have as a a result of poor craftsmanship. Find a local plumber closer to you rather than this organization.
By Tovey Fan on May 25, 2024 Verified by Google
Charge exorbitantly (over $1500) for a simple job (changing a faucet) that I can do it myself in half an hour. A business with no conscience. Didn't quote first or inform me of the charge. Just did it without permission and billed it to the strata. I received the bill almost a year after the job was done. Monkey and fishy business.
By Tony Li on Aug 31, 2023 Verified by Google
I doubt this company's reliability and credibility. They didn’t correspond well with me about the service, but accused me of communication failure without any ground. Secondly, the job they did is indeed one-hour job, but claimed four hours for cutting an ugly hole.
