5Multi-Platform Reputation
8.9/10
Rated on 3 platforms — Google 4.8, Yelp 5.0, Facebook 5.0; ratings agree
Operating across West Kelowna, BC, J Wright Plumbing & Heating (1984) Ltd ranks among the area’s better-reviewed plumbing companies (4.8★ across 27 reviews). Ask its customers and you’ll hear about workmanship, professionalism, communication. It carries an N49 Trust Score of 58.3/100 across our 10-factor review. Altogether it carries ~30 reviews across 3 platforms.
4.8★ from 27 Google reviews
Rated on 3 platforms — Google 4.8, Yelp 5.0, Facebook 5.0; ratings agree
HTTPS enabled · PSI mobile 70/100 · accessibility 95/100 · Safe Browsing clean · contact email published · 2 key pages (about, contact) · schema.org markup
Not in the Google Maps local top results
~5.0 years on Google Maps (from total-reviews ÷ monthly rate)
Verified: BBB A+
~30 reviews across 3 platforms
Single Google Business listing — no multi-area signals
On 2 extra platforms; reachable by website, email, phone
1 platforms linked: Facebook · ~2 Facebook reviews
Get a free, no-obligation quote from one of Plumbing’s most trusted teams.
By Satori Nero on Jun 29, 2026 Verified by Google
Fast, efficient and affordable. I called around and literally no one answered their phone except this company, woman was super helpful and pleasant.
Will definitely use them again!
By Brandy Meyers on Jun 11, 2026 Verified by Google
Exceptional service from start to end! I had a plumbing emergency that was time sensitive. They came out right away and had everything fixed less than an hour from my initial call! I will definitely be using them again for any needs and highly recommend!
By Glenn Richmond on Apr 22, 2026 Verified by Google
I had a problem with my rental property the other day. Water was everywhere and I dont live in providence. I have been relying on J.Wright plumbing for several years now. These guys will take care of all your plumbing and heating needs , and are the ultimate professionals. Cheers to another job well done!
By Glenn Richmond on Apr 22, 2026 Verified by Google
I had a problem with my rental property the other day. Water was everywhere and I dont live in providence. I have been relying on J.Wright plumbing for several years now. These guys will take care of all your plumbing and heating needs , and are the ultimate professionals. Cheers to another job well done!
By Colleen Bermel on Apr 2, 2026 Verified by Google
Excellent job on replacing PVC pipes in my parents' home. Efficient and the job was done when it was said it would be completed. Very pleased with the service.
By Colleen Bermel on Apr 2, 2026 Verified by Google
Excellent job on replacing PVC pipes in my parents' home. Efficient and the job was done when it was said it would be completed. Very pleased with the service.
By Ryan H on Mar 20, 2025 Verified by Google
Every time I go into look for something I always seem to get the same helpful lady. Unfortunately today they didn’t have what I needed but she went out of her way and gave me a few suggestions. Thank you again for the help as it was very much appreciated.
By Dave Scruton on Dec 19, 2024 Verified by Google
We just had Evan here to service our fireplace. He was very efficient and friendly. We'll definitely keep his name for the next time. Thank you Evan. Merry Christmas to all of you there.
By G K on Oct 11, 2023 Verified by Google
Very disappointed in this company. My mom and dad (86 and 92) used them last year for fall servicing of their furnace. They were pleased with the job and were handed a nice, detailed checklist of what was serviced/checked, and a clean bill of health for the furnace.
So based on this service, they called them again this year. This time, my dad was told verbally that there was an issue with the furnace and that they should think of replacing it due to a rebate of some kind. There was no detailed report in writing this time. Since they're likely to be selling their property within the next year and likely to a developer, I tried reaching out to them to find out what the issue was. I emailed and did receive a call from their office and was promised a more detailed response after she spoke with the tech. I got none. But she did email an invoice to me which had no details at all. I tried emailing a week later, and after getting no response again for several days, I called the office. She explained that the tech said their were "fluctuations in the carbon dioxide levels", but the levels were still in the "normal range".
So as a layman, I asked is this a dangerous situation. Or is it something we can live with safely until we sell. We do have multiple carbon dioxide detectors. I also asked for a the same detailed report that we had been given last year. And also asked if the same issue was detected last year. She promised me she would again speak with the tech, and send another invoice to my email by the end of the day, with all the details that I requested. That was a week ago now. And nothing. So, my parents are full of anxiety. My son, their grandson, stays here with all of us every other week, and they're afraid to run their furnace.
We tried multiple times to resolve our concerns with them before getting to the point of having to write this negative review. If they QUICKLY resolve our concerns, I'll be happy to revise the rating and the review to reflect that. Otherwise, I hope this serves as a warning to others.