3
2.1Multi-Platform Reputation
3.1/10
Rated on 3 platforms — Google 4.8, TrustedPros 2.1, Yelp 3.0; 2.7-star spread between them
Around the clock, with live dispatchers and no overtime charge: Mr. Rooter Plumbing of Cambridge covers residential, commercial and industrial drain and sewer work on those terms. The city's local top five includes it, on the strength of 816 reviews at 4.8 stars.
4.8★ from 816 Google reviews
Rated on 3 platforms — Google 4.8, TrustedPros 2.1, Yelp 3.0; 2.7-star spread between them
HTTPS enabled · PSI mobile 36/100 · accessibility 70/100 · Safe Browsing clean · contact email published · 1 key page (contact) · schema.org markup
Ranks #4 in Google Maps local results for Cambridge
~4.5 years on Google Maps (from total-reviews ÷ monthly rate)
Verified: BBB A+ (accredited) · ThreeBestRated pick
~825 reviews across 3 platforms
Known franchise brand
On 2 extra platforms; reachable by website, email, phone
4 platforms linked: Facebook, Instagram, X, YouTube
Get a free, no-obligation quote from one of Plumbing’s most trusted teams.
By Elana on Jun 3, 2026 Verified by Google
I had a great experience with Eric Nigh! He was professional, friendly, and showed up right on time. He fixed the issue quickly, and it was clear that he takes pride in his work. It’s hard to find someone who’s both knowledgeable and genuinely cares about doing a quality job. I would highly recommend him to anyone looking for a reliable and trustworthy plumber!
By Elana on Jun 3, 2026 Verified by Google
I had a great experience with Eric Nigh! He was professional, friendly, and showed up right on time. He fixed the issue quickly, and it was clear that he takes pride in his work. It’s hard to find someone who’s both knowledgeable and genuinely cares about doing a quality job. I would highly recommend him to anyone looking for a reliable and trustworthy plumber!
By Diogo Magalhaes on Jun 3, 2026 Verified by Google
I have always had good experiences with Mr. Rooter. They booked me in quick every time I gave them a call.
Steve H. has recently served my property and did a great job. He was on time, took the time to explain my options and completed the service quickly and as planned.
By Diogo Magalhaes on Jun 3, 2026 Verified by Google
I have always had good experiences with Mr. Rooter. They booked me in quick every time I gave them a call.
Steve H. has recently served my property and did a great job. He was on time, took the time to explain my options and completed the service quickly and as planned.
By Richard Morrisey on Jun 1, 2026 Verified by Google
We recently had to replace our entire sewer line from the main stack to the city line. It was a major job, and because of the age of our house, there were several complications along the way.
To be honest, I was under full stress at the beginning. It was a big expense, and I was naturally concerned about what kind of work would be done and whether the job would be handled properly.
Then the two plumbers arrived.
Both were named Vlad, and both were total professionals from beginning to end. As the work progressed, they ran into problem after problem, but they solved each one with a combination of experience, intelligence, and calm competence. It was clear to see that these were not people guessing their way through a job. They knew exactly what they were doing.
My stress evaporated as I watched the level of work being done. At a certain point, my mind switched from worry over the cost to genuine happiness over the value being added to our home.
As for the two Vlads themselves, I can sum it up this way, if it had been practical, my wife and I would have adopted them.
They were hard-working, polite, professional, and genuinely wonderful people. We are extremely grateful for the work they did and the positive way they handled themselves during a long, difficult job.
My wife and I only wish good things for both of them and their families.
Highly recommended.
By Richard Morrisey on Jun 1, 2026 Verified by Google
We recently had to replace our entire sewer line from the main stack to the city line. It was a major job, and because of the age of our house, there were several complications along the way.
To be honest, I was under full stress at the beginning. It was a big expense, and I was naturally concerned about what kind of work would be done and whether the job would be handled properly.
Then the two plumbers arrived.
Both were named Vlad, and both were total professionals from beginning to end. As the work progressed, they ran into problem after problem, but they solved each one with a combination of experience, intelligence, and calm competence. It was clear to see that these were not people guessing their way through a job. They knew exactly what they were doing.
My stress evaporated as I watched the level of work being done. At a certain point, my mind switched from worry over the cost to genuine happiness over the value being added to our home.
As for the two Vlads themselves, I can sum it up this way, if it had been practical, my wife and I would have adopted them.
They were hard-working, polite, professional, and genuinely wonderful people. We are extremely grateful for the work they did and the positive way they handled themselves during a long, difficult job.
My wife and I only wish good things for both of them and their families.
Highly recommended.
By Geoff Redwood on May 12, 2026 Verified by Google
This was yet another great experience with Mr . Rooter. I had a couple of issues that Eric addressed in quick order. He was very professional and explained everything upfront before going ahead with the job. He does great work and I will not hesitate to call on him again if I need to.
By Geoff Redwood on May 12, 2026 Verified by Google
This was yet another great experience with Mr . Rooter. I had a couple of issues that Eric addressed in quick order. He was very professional and explained everything upfront before going ahead with the job. He does great work and I will not hesitate to call on him again if I need to.
By Anthony Lysiwskyj on Mar 9, 2026 Verified by Google
Connor was a great help for our property in Cambridge. We had a couple issues going on and he was able to come and take care of everything we needed and was a pleasure to work with. Will be using him for any work we need done in the future!
By Me Me on Feb 25, 2026 Verified by Google
Anyone : if you have a plumbing issue and want REALand efficient FAST results? Call these guys! the entire process was amazing. From the call to the office where the lady was very nice professional and detailed to the wonderful 2 employees who showed up fairly quickly after my same day call. Owen.D and Shane to be precise were fantastic at their job! Very WELL MANNERED young men who knew their job 100% everything got fixed :) they explained why there was an issue .they gave me a few options on how to get it resolved with the prices and then they went to work and did a great job. I was able to get my kitchen sink back within a few short hours. I highly recommend you call them if you want a very pleasant and professional experience from the best team out there! Thanks Owen.D and Shane! And thanks Mr rooter plumbing of Cambridge!hope i dont need you again but IF I do I already know there is nothing to worry about when I can call you for help:)
