3.7
3Multi-Platform Reputation
6.1/10
Rated on 4 platforms — Google 5.0, TrustedPros 3.0, Facebook 5.0, Yelp 3.7; 2.0-star spread between them
A Thornhill plumber known for fast emergency response and honest, upfront pricing. They are on the list for consistent, well-reviewed work.
5★ from 16 Google reviews
Rated on 4 platforms — Google 5.0, TrustedPros 3.0, Facebook 5.0, Yelp 3.7; 2.0-star spread between them
Has a working website
Not in the Google Maps local top results
~3.0 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
~22 reviews across 4 platforms
Single Google Business listing — no multi-area signals
On 3 extra platforms; reachable by website, phone
2 platforms linked: Facebook, LinkedIn · ~1 Facebook reviews
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By Michael U on Apr 6, 2026 Verified by Google
Thank you so much for your help! It was a holiday. Every store is closed and it’s 8pm at night. I’m changing my toilet and didn’t have a flex pipe to connect the water line. Lorenzo not only sold me the pipe in my desperate situation but he also walked me through the installation when I couldn’t get the toilet to work. I honestly don’t know what I would’ve done if he didn’t help me. Thank you Lorenzo 🙏. Would recommend Lorenzo every time.
By Amirhossein Aminsharifi on Sep 2, 2025 Verified by Facebook
We had an excellent experience with this plumbing service today. The plumber arrived on time, quickly identified the issue, and fixed it efficiently. Everything was explained clearly, and the work was done neatly and professionally. Very courteous, respectful, and left the place clean after finishing the job. Highly recommend their service to anyone looking for reliable and skilled plumbers!
By Ccy Nour on Jul 8, 2025 Verified by Google
We had a great experience with Lorenzo! He did an excellent job fixing our clogged sink and made the whole process surprisingly enjoyable. He’s an expert at what he does—professional, efficient, and friendly. He also gave us a very fair and reasonable price for the service. Highly recommended!
By James on Jul 1, 2025 Verified by Google
I’ve been having an issue with a window egress not draining properly for a few years. Every time a heavy downpour happened my entire window well would fill up with water and leak into the basement.
Called Lorenzo from Prompt plumbing who came over right away and assessed and fixed the situation (Yey!). He was incredibly professional, explained the job thoroughly and did not give up until he was able to get the drain working again. I’ve worked with a lot of professionals and I can say Lorenzo is one of the best. I will definitely be calling him from now on for any plumbing needs.
Thank you again Lorenzo you saved my newly renovated basement!
By Mike Orlov on Mar 19, 2023 Verified by Google
I had a very good and friendly experience with Prompt Plumbers. I was lucky to get same day service after very brief and efficient conversation. Lorenzo came on time, was polite and very friendly. He explained to me everything he was doing, was accurate, professional and honest. Lorenzo has a very good personality, he is the most positively thinking person I’ve ever met. Thank You for your amazing work.
