Multi-Platform Reputation
5.6/10
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
Operating across Toronto, ON, Rooter-Man of Toronto ranks among the area’s better-reviewed plumbing companies (4.8★ across 575 reviews). In its reviews, workmanship, communication, tidiness come up again and again. Our N49 Trust Score puts it at 64.3/100 — enough to make Canada’s Top 100 Plumbing Companies.
Google star rating (Bayesian-shrunk so a 5.0 from 8 reviews can’t outrank a 4.7 from 1,200), review volume, recency and velocity.
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
HTTPS, mobile performance (PageSpeed + Core Web Vitals), key pages, schema.org markup, a contact email, content depth and Safe Browsing.
Google Maps local-pack rank (or knowledge-panel presence) combined with review volume.
Years in business from domain-registration age, Google Knowledge Graph founding year, or “since 19xx / family-owned” cues in review text.
Listed on ThreeBestRated / BBB, plus award mentions (“Best of”, “Consumer Choice”) in reviews.
Total review volume across all platforms and how many platforms carry the business.
Multi-location footprint: franchise brand, multiple Google Business listings, or service-area landing pages on the website.
Platform breadth, contactability (website / email / phone) and review volume.
How many social platforms the website links to, plus Facebook engagement.
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By You and I Paint Events on Apr 30, 2026 Verified by Google
Mike Mattine and entire team from Rooter man saved me thousands of dollars from a fault the city didn’t want to deal with. He was so patient and amazing all throughout the process!!!’ I would give them 100000 stars if I had to. Thanks Mike!
By Laura Power on Mar 24, 2026 Verified by Google
Do not hire this company.
Short story:
Roto Rooter improperly diagnosed, left plumbing unresolved and charged $580. My father-in-law who is not a plumber later properly assessed and cleared the drain in an hour. Embarassing (photo of the clog my father-in-law removed.
Long story:
We paid $580 for a professional repair that was never completed. We specifically called regarding a kitchen sink clog, but the technicians spent two hours snaking an unrelated line in the addition of our house, completely ignoring the area we identified as the problem.
Despite having industrial cameras and snakes, they were "perplexed" by a routine blockage and incorrectly diagnosed our internal blockage as an air clog. After two weeks of following their post care directions we were left worried we had a catastrophic plumbing failure.
Out of desperation, my father-in-law—who has no plumbing training and no professional tools came over. He correctly assessed the internal line and cleared the "unsolvable" clog in less than an hour.
Roto-Rooter refused to honor their "Satisfaction Guarantee" and offered only a insulting $75 credit for a $580 bill where the work was never actually performed. Save your money and support a reputable local plumber who actually knows how to diagnose a drain. I am currently pursuing a full refund through a credit card dispute.
By Zach Summers on Mar 18, 2026 Verified by Google
Called for sump pump maintenance. I should have inquired more. The technician looked at it visually & made some comments about how it was installed. There was no hands on activity. I thought there would be a cleaning involved. I don’t want to clean it myself that’s why I call for
Maintenance. That “visual” 5 minute inspection costed me $294. I could have done that myself. Not very impressed, maybe I should have asked more questions on the phone.
By Michael Grimo on Mar 4, 2026 Verified by Google
I called Rooterman for my clogged kitchen sink. They sent Jerome out. He is very knowledgable and took the steps to explain to me why this happened and how to fix. He was clean and my kitchen sink is working as it should. I recommend this company to anyone.
By Marlene Berish on Mar 30, 2022 Verified by Google
Couldn’t be happier. Matthew was prompt, efficient, friendly, and professional. He assessed and completed the job exactly as needed and as promised. He left everything clean. It turned out to be a pleasure dealing with what I had been dreading based on past experiences. Hope I won’t need you again, but I will definitely call if I do. Thanks very much!
