A Surrey plumber known for professional, punctual service. They are on the list for consistent, well-reviewed work.

Why this 45.7/100 trust score — the facts behind each point
Trust Score45.7/100
Google Reputation
3/14

5★ from 1 Google reviews

Rating5★ from only 1 reviews — shrunk to 4.03★
2.4
Volume1 total Google reviews
0.4
Recency (last 90d)No new Google reviews in the last 90 days
0.0
Velocity (per month)Roughly 0.1 review/month — review flow has dried up
0.2
Multi-Platform Reputation
5.2/10

Rated on 2 platforms — Google 5.0, Yelp 3.2; 1.8-star spread between them

Website Quality
2.7/5

Has a working website

HTTPSHTTPS enabled
0.5
Mobile + Core Web VitalsPageSpeed not run for this business
n/a
Contact email on fileNo published email found
0.0
Page presenceFound: about, contact, services
0.8
Schema.org LocalBusinessNo LocalBusiness schema.org markup on home page
0.0
Content depthContent not measurable (site blocks automated fetch)
n/a
Safe BrowsingClean — no Google Safe Browsing flags
0.8
Local SEO Visibility
3/12

Not in the Google Maps local top results

Business Longevity
12/12

~1.0 years on Google Maps (from total-reviews ÷ monthly rate)

Awards & Recognition
3.6/12

Not on Three Best Rated / BBB

Brand Strength
2.5/10

~6 reviews across 2 platforms

Service Area Coverage
9.5/10

16 Google Business locations across 15 cities (Burlington, Burnaby, Calgary, Etobicoke, Georgetown)

Consumer Trust Indicators
3.6/10

On 1 extra platforms; reachable by website, phone

Social Media Presence
0.8/5

1 platforms linked: Facebook

Total Trust ScoreBased on 10 verified trust factors
45.7/100
Fair

45.7% Trust Rating

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3.9

1349 Reviews

Write a Review
A

By Arjan on May 27, 2026 Verified by Google

Great experience shopping at RONA. The store is clean, organized, and has a wide selection of tools, building supplies, hardware, and home improvement products. Staff members were friendly and helpful when I needed assistance finding items and answering questions. The checkout process was smooth, and the overall atmosphere felt welcoming and professional. I also appreciated that products were well stocked and reasonably priced compared to other home improvement stores. Whether you’re working on a small DIY project or a larger renovation, this is a reliable place to shop. Overall, excellent customer service and a very convenient store for home and construction needs.

H

By Hiba Khan on May 25, 2026 Verified by Google

Visited RONA on April 30, 2026.

I am giving this five-star review specifically because of the manager, Jack, and the exceptional customer service he provided.

My mom and I had an issue regarding a grass cutter I had ordered online. Unfortunately, the item appeared to have been previously used by another customer and then returned. When we went back to the store to address the issue, the front desk staff was not very helpful.

However, manager Jack was above and beyond exceptional with his service. He truly understands what professionalism, customer care, and management responsibilities are. He sincerely apologized for the inconvenience, explained the refund process clearly, and handled everything smoothly and respectfully.

He took the time to properly listen to our concerns, explain the procedures, and make sure the situation was resolved without any issues. His calm, respectful, and professional attitude completely changed our experience.

Thank you again, Jack, for your outstanding service and professionalism.

K

By Kiki Rebal on May 24, 2026 Verified by Google

Amazing experience at Bevben! The staff was extremely helpful and kind. They even helped me load the wood into my car without any hesitation. It was my first time visiting, and honestly the customer service impressed me a lot. Friendly people, great service, and a very positive experience overall. Highly recommended — definitely deserves 5 stars! ⭐⭐⭐⭐⭐

M

By Mike Norton on Apr 23, 2026 Verified by Google

Excellent renovation store and to buy appliances with there price match policy
Plus 10% off !

Ample parking ,staff helpfull!

Cheers

Mike

T

By Taran Kh on Feb 8, 2026 Verified by Google

Friendly group of staff at this location. They are helpful and offer multiple options when you're looking for something and inexperienced like i am! They are sweet with my little toddlers I have in tow each time. The Santa pop up and Valentines kiddo workshop were both awesome experiences for my littles! Appreciate having this hardware shop near us.

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Badges

Canada’s Top 100 Plumbing Companies 2026

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