Sewer Squad Plumbing Co

By Yvonne D on Oct 17, 2026 Verified by Google

⭐⭐⭐⭐⭐ Excellent Service – Highly Recommend Sewer Squad!

This was my first experience with Sewer Squad, and I must admit, I was initially a little skeptical. However, I am happy to say they exceeded my expectations!

What a wonderful team of skilled, respectful, and hardworking professionals!

A special thank you to Peter, Michael, and the lovely lady who came by earlier. Your professionalism, efficiency, and dedication to doing a great job were truly appreciated.

Sewer Squad, you have an excellent team of employees! They represent your company exceptionally well, and their quality of work speaks for itself.

To anyone reading this review and wondering whether to give Sewer Squad a try — they are the real deal! They do excellent work, are professional, respectful, and highly efficient. Don’t hesitate to reach out to them!

Thank you again, Sewer Squad, for a job well done! 🙂👏

By Guy Kapuscinsky on Oct 1, 2026 Verified by Google

This faucet was installed in our powder room in 2022. I thought I could fix it myself but the drip became a stream. Peter from Sewer Squad came to the rescue! He arrived very quickly in a big shiny truck that must have been packed with every kind of plumbing tool. He was very pleasant and professional. In a few minutes he fixed the problem. He had the required part with him. So don't be afraid to call Sewer Squad for your general plumbing needs. Their master plumbers will solve your problems.

By Joseph Makari on Aug 25, 2026 Verified by Google

Giulian was extremely knowledgeable and helpful throughout this process. He properly diagnosed my plumbing issue and patiently answered my MANY questions about it. This was a big job, but the crew (led by Yaroslav) completed it in less than a full day. They worked extremely hard and did a great job. Even though they had to dig 9 feet, they left the area exactly how it was before the job. They were friendly and courteous of my property. Overall, I am very satisfied with the service I received. Would recommend this company to anyone who needs a major plumbing job done.

By Paola Girotti on Aug 12, 2026 Verified by Google

I am extremely disappointed with my experience with Sewer Squad, particularly because I hired them at one of the most difficult and vulnerable times a homeowner can experience.

After suffering two back-to-back floods, I hired Sewer Squad to install a backwater valve because the City of St. Catharines offers the FLAP grant program. On Sewer Squad’s recommendation, I also agreed to have a sump pump installed.

Before proceeding, I brought the FLAP program information directly to Giulian. He reviewed it and assured me they understood the requirements and could support the process. I was also specifically told that Sewer Squad handled the necessary permits and related requirements.

That did not happen.

To my shock, I discovered that no plumbing permit had been applied for, and the requirements necessary for the FLAP program had not been properly completed. I ultimately had to go onto the City of St. Catharines website myself, apply and pay for the plumbing permit, and submit the FLAP application.

This is particularly serious because you cannot simply arrange the required City plumbing inspection without the proper permit.

Even worse, my home flooded for a THIRD time after Sewer Squad completed this work.

Over the following two weeks, I dealt with multiple emails, conversations and explanations from Sewer Squad that simply did not line up with what I was subsequently learning from the City and the inspector.

I discovered that the sump pump did not have the backup I believed was required and that it was not connected to the weeping tile system. Then came the latest unbelievable situation: Sewer Squad did not show up for the plumbing inspection.

The inspection failed. The work necessary for it to pass had not been completed, and Sewer Squad has still not returned to properly resolve the outstanding issues.

I contacted the City inspector myself, and he confirmed to me that Sewer Squad knew what needed to be done before he could return to reinspect the work.

I am also still waiting for the required camera footage that I need for my insurance company and the inspector. Because this remains unresolved, I have now had to hire another company to take over the work and retain a lawyer.

What makes this experience especially upsetting is the timing. Our family was dealing with repeated flooding, sewage damage and enormous stress. This was exactly when we needed to be able to trust the professionals we hired.

I also wish I had been more cautious after hearing discussions about offering “cash” deals to people who did not have insurance coverage. In hindsight, that should have raised concerns for me.

I am sharing this review because homeowners dealing with flooding are already overwhelmed. When hiring a company for a backwater valve, sump pump or work connected to a municipal grant program, verify the permit yourself, confirm exactly what is included in writing, confirm the installation meets the City's requirements, and make sure all inspections are completed before considering the job finished.

My experience with Sewer Squad has resulted in additional expense, additional stress, a failed inspection, another flood, another contractor being brought in to address the work, and now legal involvement.

After everything our family has already been through, this experience has been absolutely awful.

By Mary Williams on Jul 23, 2026 Verified by Google

Giulian your crew was awesome.
All the work was completed the same day and the job first rate. The job was extremely complex. Your team kept us informed every step of the way. They left our property both indoors and outdoors very clean. Great group of hard working guys. Thank you!

By John Engel on Jul 9, 2026 Verified by Google

I've worked with various contractors through the years both at work and at my own residence and the service provided by these guys is truly 5 star. Denys walked us through the estimates, financing and the permit procedures. Arsen and Andrew were 15minutes early, dug up the line and installed a backwater valve and new cleanout in about 4 hours. They are back Tuesday to do the liner. They were clean and courteous...they deserve the highest recommendation I can give.

Add on to my review: Crew came to do the liner two days later and found that there was a small lip in the tie in to the existing clay pipe which would have put a bump in the liner. Michael and Connor were amazing. They could have crammed the liner in and try to pass it off as an issue with my clay pipe. They did NOT do that...they did the RIGHT thing. The office rebooked both crews immediately. They sent the dig crew back the next day...busted out the floor again and made it right! The liner crew came back the following day and finished the liner in three hours and shot a video showing me the liner from the city tie in all the way back to my cleanout. They sent me the video for my files!! As a former trades person, I can't express how important it is to find contractors that do the right job even when it affects their bottom line. I have the utmost respect for this company, their employees and the way they business. So awesome.

By Jacqueline Wing-Mun Chow on Jul 8, 2026 Verified by Google

Excellent service! They came the day after I contacted them, at the exact time they said he would come. Gareth was a pleasure to work with, very friendly and knowledgeable. The price was also very reasonable for changing the gasket. He did the work quickly and cleaned things up well. Would highly recommend!

By Mohammed Fahad on Jul 1, 2026 Verified by Google

Its not like they need more positive reviews but I feel obliged to say very happy with their service. From, Nick who came diagnosed issue and communicated very effectively what needs to be done as well as all potential issues.

Plus other guys who showed up did their best to keep my stuff clean from dust and left also cleaning up after themselves. Solid work.
Big ups 👍

By MiMi K on Jun 29, 2026 Verified by Google

Everything (from the very first phone call to make the appointment, all the way until the very last step of making payment) was very easy.

A phone call and message from a dispatcher to let me know my technician was on his way was very much appreciated.

Ashton provided the most amazing plumbing service I've ever seen. He's professional, friendly, and very thorough. Everything was explained very clearly. He answered all of my questions without judgement. There were absolutely no surprise costs(which was fantastic!). I HIGHLY HIGHLY recommend Ashton and the Sewer Squad!!!!

Great job, team! Thank you, Ashton!

By Godsent Attafuah on Jun 5, 2026 Verified by Google

I like this Company. There to the point. Onto As well there Workers are quite personable till despite work and theres no felt tension when having them do the job. To finally they did jobs for me which other Plumbers we're scared to do due to there lack of experience regarding there veing a lot of fakers in the trades, till they proved to not only do them but as well in a fraction of the time it would of taken others regarding what we had quoted.
Till we had a burst frozen pipes problem with the full house which took just about only 2 days to do.
Thank you so much Sewer Squad and know your worker Behrouz is Gem and a great guy. Thanks again guys.

By Bojan H. on May 21, 2026 Verified by Google

Very impressed with the service from start to finish. Unfortunate situation at the house was made as pleasant as possible with the Sewer Squad team. The communication leading to the initial visit was fantastic, the visit by Nick the technician on the first visit and future visits was very pleasant, informative and helpful. He did an excellent job explaining the situation and walking me through the entire process in an honest and trustworthy manner. Arsen and his team were great at fixing the issue, maintaining a clean working environment, respectful to our property and those in the area, excellent communication and truly efficient work. Travis from the billing team was helpful and understanding of the entire situation, willing to work with us to the best of his abilities. Great work team! Thank you all!

By JC Carvalho on May 19, 2026 Verified by Google

Had a plumbing back at basement toilet and shower. Was hoping it was the sewer clean out needing service. Nicholas quickly determined it was not. With an older house the clay pipe inside separated from the PVC drain pipe feeding it and a bunch of roots intruded. He showed me pictures of the issue and walked me through the work needed (5 feet of pipe replacement). As the toilet was removed to see the problem we saw a chance to replace the toilet. While I was getting a toilet, Nicholas managed to clear a small hole through the roots to allow for some drainage. With an estimate of costs, and deposit given, Nicholas quickly scheduled the pipe replacement work for tomorrow. I am happy. The reality is no one is ever happy when problems happen. I am glad we got the tech we did. Thank you.

By M R on Feb 25, 2026 Verified by Google

I've been a contractor for 10+ years and words cannot express how amazing the service provided by Denys Vyiber was. Very punctual. He diagnosed and confirmed our drainage issues in no time. Found our problem, gave me options for repair and left me feeling very confident that we were in the best hands possible. Denys, thankyou for your professionalism and your care for detail. It did not go unnoticed. I highly recommend Sewer Squad Plumbing and if you're lucky enough to have the pleasure of Denys completing your diagnosis/repair, know you're in the best of hands.

Cheers Denys. Take care.

By Kevin on Dec 14, 2025 Verified by Google

Bruce is a real drain hero. He’s a true professional and explained all quoted estimates and warranties. He’s got the right tools after we tried our own drill and auger before we called Sewer Squad.

Our shower drain clog was cleared and he did a complete and comprehensive home drain and toilet evaluation with some great tips. I was able to evacuate an external bib leading to the outside on my own to avoid a future frozen pipe disaster. I also learned a thing about a pipe bleeder to clear lines.

I learned about old style valves and the downsides to watch for. Bruce is great and stayed near the whole time and wore booties as well. I recommend him and Sewer Squad.