Multi-Platform Reputation
7.6/10
Rated on 2 platforms — Google 4.5, Facebook 5.0; ratings agree
A Richmond plumber known for clean, tidy workmanship. They are on the list for consistent, well-reviewed work.
4.5★ from 145 Google reviews
Rated on 2 platforms — Google 4.5, Facebook 5.0; ratings agree
Has a working website
Not in the Google Maps local top results
~13.1 years on Google Maps (from total-reviews ÷ monthly rate)
Not on Three Best Rated / BBB
~147 reviews across 2 platforms
10 Google Business locations across 10 cities (Abbotsford, Calgary, Edmonton, Kamloops, Kelowna) · Mentions 3 service areas on home page (e.g. burnaby, new westminster, vancouver)
On 1 extra platforms; reachable by website, phone
5 platforms linked: Facebook, Instagram, LinkedIn, X, YouTube · ~2 Facebook reviews
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By Jennifer Gross on Jun 19, 2026 Verified by Google
Mr Rooter has taken care of our plumbing needs 3 times since 2022 and each time they have been professional, friendly, and did quality work that was worth the price! Will continue to use them for our plumbing needs.
By Allison Copper-Willis on Jun 6, 2026 Verified by Google
Shawn Smith was assigned to my home today for a plumbing issue. He got there before scheduled time which was great…he got done quick and fixed the problem and updated me promptly. He was respectful to my home and was polite. All around a great guy and a wonderful experience with him and the company.
By Robert Hannah on Feb 26, 2026 Verified by Google
I want to extend a thank you to the Mr. Rooter team that came to my house to inspect my septic tank. They originally came to empty the tank and install risers but upon inspection found my tank lid was failing. Working with Shawn Smith was fantastic, he was up front with cost and scope and is a true professional. His team, Mike and Colby are surgeons with the Bobcat and I enjoyed talking to them while they were here. I’ve tried multiple other companies to complete this job and Mr. Rooter made it happen. I would only call them in the future for my plumbing issues or questions. Great Job!!!
By Sherry Mcintosh on Jan 16, 2026 Verified by Google
Great response time! got the job done cleaned up and new hot water heater! Thanks! Dylan and Matthew both where professionals from start to finish went above and beyond to get it done! Thanks guys! Highly recommend!
By Larry D Mitchell on Dec 10, 2025 Verified by Google
We were preparing a family member's home for sale and I had to replace the tub faucet. It had probably been on the tub for YEARS and I could not get it to budge. I called Mr. Rooter Plumbing of Richmond for two reasons. First, they take emergency calls and second, I know Dave and Laura because a few years ago they were our neighbors. I called the office and the phone was answered promplty and they told me someone could be there in less than an hour. He actually came within 20 minutes, looked at the job and quoted me a price that I thought was very fair. He was professional, wore booties over his shoes (which I appreciated since we had cleaned the carpets) and finished the job quickly. My experience was very positive and I would recommend their company.
