Callaway Plumbing & Drains Ltd Verified by Uberall

By RenayM Steward on Sep 3, 2026 Verified by Google

CALLAWAY is extremely professional. From start to finish they impressed me. When I first called the woman on the phone was knowledgeable and polite. They quoted flat rate for my job and it was significantly lower than the other quote I got from a competitor. The plumber and his apprentice were personable and efficient. Also Bob the journeyman plumber did a great impression of a certain American president. 😆

By Cinda Tavares on Aug 14, 2026 Verified by Facebook

They came highly recommended by a family member. The person I spoke to over the phone to was so polite. They kept me informed of time and information. It was wonderful. When the time came for someone to be at the home. (same day, on time) The young man (Pavel) sent me a text with his picture that he was on his way and so I knew who to expect. I appreciated that so much. I showed my neighbor and they also liked. Great business practice. Thank you.

By John Snow on Jun 12, 2026 Verified by Google

Chad from Callaway Plumbing did an excellent job capping off my irrigation system in Esquimalt. He worked fast and professionally.
The work was clean and done right. He explained everything clearly, and I’ll definitely call Callaway Plumbing again for any future plumbing needs like water lines or water heaters. Highly recommend Chad and the team!

By Stewart Ross on Jun 2, 2026 Verified by Google

Jarrett was at my house within half an hour of my phone call and the job was done in less than 40 minutes. unbelievable. first class operation. It was after hours on a weeknight and even with that the rate $was very reasonable. thank you very very much. Callaway plumbing you saved the day. I'll definitely use you again and recommend you to anybody else. many thanks 🙏

By Dan McGregor on Jun 1, 2026 Verified by Google

Many thanks, team Callaway! Never again will I try by MYSELF to unclog our drains. I am pleased to affirm the following assessment of service by Callaway. The response to our plea was (1) PROMPT. The job start was (2) PUNCTUAL. The service person was (3) PROFESSIONAL and downright (4) PLEASANT. And our (5) PAYMENT was surprisingly reasonable. That's 5 well-earned STARS!

By BEST WESTERN PLUS Inner Harbour - Guest Services on May 15, 2026 Verified by Google

We've used this company for both emergency call-outs and regular plumbing work, and they've been incredible every single time. They've honestly saved us more than once with fast responsive times during urgent situations, and even for non-emergency issues they're quick, professional, and able to get someone out the same day.
The technicians, specifically Bob and Jarret, are knowledgeable, friendly, and always explain things clearly without trying to upsell unnecessary work. Reliable services like this is hard to find these days. Highly recommend to anyone looking for a plumbing company they can actually count on.

By Fabian Southmayd on May 6, 2026 Verified by Google

Excellent service from Callaway Plumbing and Drains! Fast response time, professional workmanship, and very fair pricing. The team was knowledgeable, friendly, and left everything clean when the job was done. It’s hard to find contractors that are this reliable and easy to work with. Highly recommend them for any plumbing or drain issues!

By Rob on May 2, 2026 Verified by Google

It started off well. Brett is very nice and dropped by to quote another job. He looked at our hot water tank and the closet it was in. A young plumber showed up with the new tank, he’s also nice. Then everything fell apart. There’s no way one guy on his own can replace a used heavy 60 gal tank. So if your the homeowner, and you contract Callaway, then count on putting in 2 hours of heavy lifting and work. We got the old tank out of the closet with 2 of us lifting it out of the drip pan and 2 of us using a dolly to get it down 3 stairs and to the truck. It’s a miracle we didn’t break floor tiles but more about the floor later. Turns out the new tank is 1” wider than door to the closet, so now the homeowner has to rip out all the fancy molding and door jam from the closet. The new tank goes in, again needing the homeowner to help bring it up the 3 stairs and install it in the closet. In the process the plumber who has been walking in the house with old construction boots with exposed steel toes has scratched up the hardwood floors when he was working on his knees, he didn’t bring a blanket or anything to protect the floor. The blanket we had to provide was being used elsewhere in this project. What an absolute mess I’m left with to clean up and repair. Very disappointed and I would not recommend Callaway Plumbing.

As a follow up: The business owner (Brett) was responsive and came out to look at the damage. He sincerely apologized and put in a good effort into trying to get the scratches out of the floor. Ultimately he discounted our invoice to cover the cost of bringing in trades to fix the floor and door trim. An unfortunate situation but Brett showed some high standards and we parted on amicable terms.
Robert

By Zereau Petruik on Feb 10, 2026 Verified by Google

Absolutely top notch service from Callaway plumbing. They were fast and efficient at fixing a water leak we had on our property. Jarret was great at keeping us updated on what was being done to remedy to leak. Will use then again without hesitation